List of InformaCast Customers
Madison, 53717, WI,
United States
Since 2010, our global team of researchers has been studying InformaCast customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased InformaCast for Critical Event Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using InformaCast for Critical Event Management include: Heathrow, a United Kingdom based Transportation organisation with 90000 employees and revenues of $4.76 billion, Holland Hospital, a United States based Healthcare organisation with 2060 employees and revenues of $659.0 million, Reed College, a United States based Education organisation with 540 employees and revenues of $131.0 million and many others.
Contact us if you need a completed and verified list of companies using InformaCast, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The InformaCast customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Heathrow | Transportation | 90000 | $4.8B | United Kingdom | Singlewire | InformaCast | Critical Event Management | 2014 | n/a |
In 2014 Heathrow implemented InformaCast as a Critical Event Management application to centralize mass notification for airport operations and security. The deployment targeted enhanced airport security and emergency notification standards across terminals and retail and airline affiliates in the United Kingdom.
The technical implementation used InformaCast on Heathrow's converged Cisco voice and data network, leveraging the existing telephony and IP multicast infrastructure to deliver synchronized audible and visual alerts. The configuration centralized notification orchestration and routing, enabling coordinated broadcasts from a single command point to distributed endpoints across terminals and concession areas.
Functional capability emphasis centered on mass notification and emergency notification workflows, with InformaCast used to unify incident communications for security, operations, and facility teams. Operational scope included terminal operations and retail and airline affiliates within the airport campus, supporting cross-departmental alerting and situational coordination.
Governance and process changes aligned notification ownership to centralized operations and security teams, standardizing alert templates and escalation procedures to meet airport security standards. The Heathrow deployment of InformaCast improved coordinated communications across a large, distributed airport environment, shortening the path between incident detection and multi-channel notification.
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Holland Hospital | Healthcare | 2060 | $659M | United States | Singlewire | InformaCast | Critical Event Management | 2024 | n/a |
In 2024, Holland Hospital deployed InformaCast as its Critical Event Management application to provide mobile panic-button capability for home health staff and to broadcast critical alerts across the health system. The implementation was positioned to support staff protection and core healthcare operations for the western Michigan health system.
The InformaCast deployment configured role-based codes and notification templates to target specific responder groups and established mobile panic-button workflows for 1,900 devices used by clinical and field staff. Functional capabilities implemented included role-based alerts, multi-channel broadcast templates, and dispatcher notification flows aligned with severe weather and clinical safety incident handling.
Integrations extended InformaCast broadcasts to overhead speakers, Cisco IP phones, Microsoft Teams, SMS and email to maximize reach across facilities and remote staff. The configuration connected InformaCast to telephony and collaboration endpoints to ensure parallel delivery across on-premises and cloud communication channels.
Governance centered on role-based notification rules that notify dispatchers and predefined device groups, with procedures to manage alert coding and dispatcher escalation. The configuration improved response times and reach for severe weather and clinical safety incidents according to the deployment notes.
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Reed College | Education | 540 | $131M | United States | Singlewire | InformaCast | Critical Event Management | 2021 | n/a |
In 2021, Reed College implemented InformaCast in the Critical Event Management category to consolidate campus emergency notifications. The deployment centered on InformaCast Fusion to centralize incident communications and daily notifications across the Pacific Northwest campus, aligning alerting workflows with campus safety operations.
Implementation configured InformaCast Fusion to extend alert reach to campus desk phones, overhead speakers, and mobile devices, enabling both broadcast and targeted messages as well as scheduled daily communications. Integration with Zoom Phone routed emergency alerts and routine notifications to VoIP endpoints and mobile softphone users, increasing the number of reachable devices through the Critical Event Management platform.
Operational scope included campus safety teams, facilities staff, and the broader student population, with use cases spanning severe weather notifications, drills, and day to day incident communications. Governance centralized message authoring and distribution within InformaCast, standardizing templates and drill procedures while preserving manual escalation paths for urgent incidents, and the college reported improved alert penetration during weather events and drills following the rollout.
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