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List of Infosys Finacle Digital Engagement Hub Customers

Infosys
Location
Plot No. 44/97 A 3rd cross Electronic City Hosur Road,
Bengaluru, 560100,
India
Website
https://www.infosys.com/
Phone
91 80 2852 0261
Artw industry
Professional Services
Employee
323578
Revenue
$19.3B

Since 2010, our global team of researchers has been studying Infosys Finacle Digital Engagement Hub customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Infosys Finacle Digital Engagement Hub for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Infosys Finacle Digital Engagement Hub for Customer Engagement include: Bank of Sydney, a Australia based Banking and Financial Services organisation with 230 employees and revenues of $111.0 million, Uniting Financial Services, a Australia based Banking and Financial Services organisation with 50 employees and revenues of $5.0 million and many others.

Contact us if you need a completed and verified list of companies using Infosys Finacle Digital Engagement Hub, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Infosys Finacle Digital Engagement Hub customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Bank of Sydney Banking and Financial Services 230 $111M Australia Infosys Infosys Finacle Digital Engagement Hub Customer Engagement 2025 n/a
In 2025, Bank of Sydney selected Infosys Finacle Digital Engagement Hub as part of a broader adoption of the Infosys Finacle Digital Banking Suite, subscribing to the cloud-native suite in Software-as-a-Service mode on AWS Cloud Melbourne, Australia. The implementation is categorized under Customer Engagement and includes Infosys Finacle Digital Engagement Hub, Finacle Core Banking Solution, Finacle Online Banking, Finacle Mobile Banking, and Finacle Digital Onboarding to advance staff and customer experience while reducing cost and complexity. The deployment leverages the Finacle Reference Bank, a preconfigured Australia-ready configuration of products and processes that enables accelerated configuration-driven product and service innovation. The Infosys Finacle Digital Engagement Hub is configured to deliver omni-channel self-service capabilities and digital onboarding workflows, supporting automation of retail banking service delivery and customer engagement processes. Technically the solution is delivered as SaaS on AWS Cloud Melbourne, establishing a cloud-native architecture for core and digital banking services hosted on AWS. The Finacle suite exposes open APIs to enable integration with the broader banking ecosystem and to support dynamic scaling and operational continuity across Bank of Sydney branches and digital channels. Governance for rollout centers on simplifying the bank’s IT landscape by retiring multiple applications and reducing technical debt, while aligning operational processes to the Finacle Reference Bank model. Stakeholder statements emphasize objectives to improve staff and customer experience, enable omni-channel engagement, and position the bank for future growth within the regulatory environment, with AWS cited as providing a secure and agile platform for the deployment.
Uniting Financial Services Banking and Financial Services 50 $5M Australia Infosys Infosys Finacle Digital Engagement Hub Customer Engagement 2025 n/a
In 2025, Uniting Financial Services implemented Infosys Finacle Digital Engagement Hub as part of the Infosys Finacle Digital Banking Suite in the Customer Engagement category, completing an end-to-end core and digital channel go live in under five months. The deployment leveraged the Finacle Australian Reference Bank Model with preconfigured products, processes, interfaces, and compliance rules to accelerate configuration and regulatory alignment. The implementation included the full Finacle Digital Banking Suite components, explicitly Finacle Core Banking, Infosys Finacle Digital Engagement Hub, Finacle Online Banking, Finacle Mobile Banking, Finacle Customer Data Hub, and Finacle Alerts. Configuration work focused on omnichannel self-service workflows, customer data consolidation, alerting and notifications, and API-enabled product orchestration to support faster product launches and richer digital experiences. Architecturally the solution was delivered as Finacle Software-as-a-Service on AWS cloud, using cloud-native patterns for scalability and resilience. The deployment documented integration with Amazon RDS for backend databases, Amazon EKS for managed Kubernetes workload orchestration, and AWS WAF for perimeter protection, while exposing open APIs to connect partners and downstream systems. Operational scope covered Uniting Financial Services’ Australian operations with platform governance driven by the preconfigured compliance and process templates in the Reference Bank Model. Governance changes emphasized centralized product configuration, API access controls, and operational runbooks for cloud-native SaaS operations to align risk, compliance, and release cadence across retail, deposit, lending, and investment product lines. Explicitly stated outcomes included enhanced business agility, improved compliance and operational efficiency, the ability to introduce new offerings faster, and the capability to scale on demand with cloud-native SaaS services and AWS infrastructure. The implementation positioned Infosys Finacle Digital Engagement Hub and the broader Finacle Digital Banking Suite to support UFS’s purpose-led growth and expanded digital channel capabilities.
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Buyer Intent: Companies Evaluating Infosys Finacle Digital Engagement Hub

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FAQ - APPS RUN THE WORLD Infosys Finacle Digital Engagement Hub Coverage

Infosys Finacle Digital Engagement Hub is a Customer Engagement solution from Infosys.

Companies worldwide use Infosys Finacle Digital Engagement Hub, from small firms to large enterprises across 21+ industries.

Organizations such as Bank of Sydney and Uniting Financial Services are recorded users of Infosys Finacle Digital Engagement Hub for Customer Engagement.

Companies using Infosys Finacle Digital Engagement Hub are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.

Companies using Infosys Finacle Digital Engagement Hub are most concentrated in Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Infosys Finacle Digital Engagement Hub across Americas, EMEA, and APAC.

Companies using Infosys Finacle Digital Engagement Hub range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Infosys Finacle Digital Engagement Hub include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Infosys Finacle Digital Engagement Hub customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.