List of Intact Cliqx Customers
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Since 2010, our global team of researchers has been studying Intact Cliqx customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Intact Cliqx for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Intact Cliqx for eCommerce include: Browns Builders Merchants, a United Kingdom based Distribution organisation with 90 employees and revenues of $60.0 million, Topline Murtaghs, a Ireland based Retail organisation with 26 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Intact Cliqx, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Intact Cliqx customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Browns Builders Merchants | Distribution | 90 | $60M | United Kingdom | Intact Software | Intact Cliqx | eCommerce | 2022 | n/a |
In 2022, Browns Builders Merchants implemented Intact Cliqx as its customer-facing eCommerce platform alongside Intact iQ as the merchant operations backbone, classified in the eCommerce category. The Derby-based distributor, with roughly 90 employees, pursued a more efficient and streamlined software posture after 14 to 15 years on its current ERP, citing operational bottlenecks and staff frustration. Intact provided a customised demonstration to illustrate order handling and process flows before configuration.
The implementation encompassed several functional modules and configurations, including product information management integration, pricing rule configuration, an integrated trade counter, and a control desk for real-time task monitoring. Intact iQ was configured with highlight rules to guide user actions and complex pricing capabilities to handle multi-site pricing requirements for a national housing development where single-code per site arrangements previously caused delays. Trade cash account functionality was enabled at the counter and Intact Access 2.0 mobile application was provisioned for delivery, rep and management teams, with a mobile warehouse module planned for a subsequent phase.
Integrations were explicitly limited to Intact's PIM connection with the buying group NBG to ingest up-to-date codes, descriptions and supplier pricing into the product master and eCommerce catalog, reducing the risk of selling below cost. Operational coverage spans branch trade counter operations, online 24/7 customer access via the Intact Cliqx e-commerce platform, delivery orchestration, and warehouse stock handling. The deployment focused on aligning price orchestration, stock management and order workflows between the merchant back office and the online storefront.
Governance and workflow changes included using highlight rules to deliver extensive user guidance without rigid restrictions and instituting the control desk to ensure prompt action and prevent backlogs. Browns explicitly expects the Intact iQ and Intact Cliqx configuration to reduce time spent on troubleshooting, ensure accurate pricing across the range, and deliver faster, more efficient trade counter and customer experiences. Those operational improvements are intended to free up time and capacity to support business growth.
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Topline Murtaghs | Retail | 26 | $3M | Ireland | Intact Software | Intact Cliqx | eCommerce | 2020 | n/a |
In 2020, Topline Murtaghs implemented Intact Cliqx as part of an eCommerce upgrade tied to Intact Xline. The project is explicitly associated with moving the business onto a future-ready platform and the implementation timeline reached a fully integrated website state by October 2020.
The Intact Cliqx implementation began from an off-the-shelf eCommerce site and was configured into a fully integrated storefront, including credit card integration and checkout workflow modernization. Intact Cliqx was deployed to provide a unified online sales channel, with configuration focused on catalog presentation, customer checkout, and channel management capabilities typical of eCommerce applications.
Integration work connected the Intact Cliqx storefront to the Intact Xline management platform, enabling centralized control of the new sales channel and day-to-day operational handling through Xline. The migration process was executed to minimize downtime, described as an overnight transition with only a few hours onsite by an Xline consultant, and staff impact was reduced because Xline retained the Vline layout, shortcuts and function names.
Governance and operational change prioritized rapid adoption and low disruption, with the owner citing a deliberate move to a product roadmap on a modern tech stack to support future enhancements. Topline Murtaghs invested time and resources to expand its online business, and the company reports the integrated Intact Cliqx eCommerce site is growing steadily while enabling more efficient management of the online channel through Xline.
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