List of Intact IQ CRM Customers
Dundalk, A91 PF64,
Ireland
Since 2010, our global team of researchers has been studying Intact IQ CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Intact IQ CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Intact IQ CRM for CRM include: East Coast Fittings, a United Kingdom based Distribution organisation with 121 employees and revenues of $25.0 million, ESI Technologies Group, a Ireland based Manufacturing organisation with 100 employees and revenues of $15.0 million, Alpha Wholesale HVAC, a United Kingdom based Distribution organisation with 30 employees and revenues of $5.0 million, City Tiles & Bathrooms, a Ireland based Distribution organisation with 25 employees and revenues of $2.0 million, Reg Farrell Engineering, a Ireland based Distribution organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Intact IQ CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Intact IQ CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alpha Wholesale HVAC | Distribution | 30 | $5M | United Kingdom | Intact Software | Intact IQ CRM | CRM | 2024 | n/a |
In 2024, Alpha Wholesale HVAC implemented Intact IQ CRM to support warehouse and goods in operations at its Paddock Wood distribution site. The deployment focused on operational use within the warehouse rather than a broad sales centric rollout, concentrating on order and stock processes used by warehouse operatives across morning and late shifts.
Intact IQ CRM was configured to support PDA driven picking and packing workflows, goods in booking and replenishment activities, and inventory accuracy checks as part of daily warehouse operations. Warehouse operatives recorded picking and packing transactions into Intact IQ CRM, used the system for booking stock into inventory, updating picking locations, and maintaining stock level records.
Operational tooling in the environment included Max Optra routing software for vehicle routing used alongside Intact IQ CRM, and the Goods In Supervisor role was established in August 2024 to oversee process execution and stock accuracy at the Paddock Wood site. The implementation aligned warehouse procedures with Intact IQ CRM records, bringing goods in and inventory activities under a CRM based operational record system.
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City Tiles & Bathrooms | Distribution | 25 | $2M | Ireland | Intact Software | Intact IQ CRM | CRM | 2020 | n/a |
In 2020, City Tiles & Bathrooms implemented Intact IQ CRM, deploying a CRM application to centralize customer interactions for the Ireland based distribution firm with 25 employees. The implementation focused on operationalizing the end to end customer journey, including creation of quotations, conversion to sales orders, and monitoring order progress through Intact IQ CRM.
The deployment configured core CRM capabilities for sales pipeline management, contact and account records, quotation creation, order management, and order tracking, aligning system workflows with in store and online sales processes. Configuration included quotation and sales order templates and operational controls to support consistent follow up on client orders and inquiries.
Operational scope extended to coordination between the Cork branch, branch managers and the CEO to align marketing and sales campaigns with system processes, supporting both in store and online channels across Ireland. Marketing teams used external analytics platforms such as Google Analytics and Meta insights to inform campaign decisions while Intact IQ CRM served as the system of record for customer transactions and order status.
Governance emphasized hands on training delivered to new staff to ensure product, system and marketing knowledge transfer and process standardization for quoting and order follow up. Explicit outcomes recorded during the period include reaching over €100,000 in sales in the first nine months, a 20 percent increase in organic search traffic, a 1 percent revenue uplift, growth of more than 2,500 social followers, and improved customer satisfaction tied to consistent order management in Intact IQ CRM.
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Corcoran Chemicals | Distribution | 7 | $1M | United Kingdom | Intact Software | Intact IQ CRM | CRM | 2022 | n/a |
In 2022, Corcoran Chemicals implemented Intact IQ CRM. The Intact IQ CRM, categorized as CRM, was adopted in June 2022 at the Corcoran UK Wilmslow site and used by the Sales Administrator to maintain the customer database and to place orders while handling customer and supplier communications by phone and email.
The implementation centers on contact management and order entry capabilities within Intact IQ CRM, with activity logging for calls and emails, basic sales workflow automation for order placement, and coordination of sample and stock deliveries. Configuration included customer record management, order processing screens used to place orders for UK customers, and task tracking to support researching and sourcing new customers.
Operational coverage is focused on sales administration and customer service across the Corcoran UK Wilmslow site and outbound fulfillment to UK customers, with the Sales Administrator operating core workflows such as arranging sample deliveries, organising stock deliveries from the warehouse, and routine administration including filing. Deployment was executed as a cloud-hosted Intact IQ CRM instance configured for a seven person distribution operation, aligning application usage to day to day order management and customer database maintenance.
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Distribution | 121 | $25M | United Kingdom | Intact Software | Intact IQ CRM | CRM | 2019 | n/a |
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Manufacturing | 100 | $15M | Ireland | Intact Software | Intact IQ CRM | CRM | 2023 | n/a |
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Distribution | 10 | $1M | Ireland | Intact Software | Intact IQ CRM | CRM | 2022 | n/a |
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Distribution | 20 | $2M | Ireland | Intact Software | Intact IQ CRM | CRM | 2021 | n/a |
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Buyer Intent: Companies Evaluating Intact IQ CRM
- Market Gain, a United States based Retail organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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