List of Intelex Communications Management Customers
Toronto, M5J 2M4, ON,
Canada
Since 2010, our global team of researchers has been studying Intelex Communications Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Intelex Communications Management for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Intelex Communications Management for Collaboration include: J.D Irwing, a Canada based Manufacturing organisation with 20000 employees and revenues of $3.00 billion, AltaLink, a Canada based Utilities organisation with 750 employees and revenues of $760.0 million and many others.
Contact us if you need a completed and verified list of companies using Intelex Communications Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Intelex Communications Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AltaLink | Utilities | 750 | $760M | Canada | Intelex Technologies | Intelex Communications Management | Collaboration | 2003 | n/a |
In 2003, AltaLink implemented Intelex Quality Management and began deploying Intelex Communications Management to formalize how communications tied to quality and regulatory actions are captured. Intelex Communications Management is used as a Collaboration application to monitor and document communications related to quality, CAPAs and regulatory compliance across AltaLink's Alberta operations.
The deployment centered on document management and CAPA workflow capabilities, including a centralized repository, formal CAPA tracking, KPI visibility dashboards and auditable communication logs. Configuration emphasized capturing communications linked to corrective and preventive actions and regulatory correspondence, enabling structured records and traceability consistent with Collaboration functionality that coordinates communications, workflow assignments and reporting across quality processes.
Operational coverage spans AltaLink's Alberta operations and supports business functions in quality management and regulatory compliance, with users in operations and compliance teams leveraging the system for event documentation and CAPA follow up. Governance adaptations included standardizing document control, formalizing CAPA escalation paths and establishing KPI reporting cadences to support regulatory transparency.
The implementation centralized approximately 2,000 documents, improved CAPA tracking and KPI visibility, and delivered faster reporting and greater transparency for regulatory compliance outcomes. Intelex Communications Management serves as the Collaboration layer connecting communications, records and compliance workflows within AltaLink's quality management ecosystem.
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J.D Irwing | Manufacturing | 20000 | $3.0B | Canada | Intelex Technologies | Intelex Communications Management | Collaboration | 2011 | n/a |
In 2011, J.D. Irving implemented Intelex Incident Management and later expanded its deployment by adding Intelex Communications Management. The initial 2011 deployment established use of the Intelex platform and the later addition extended capabilities to track regulatory visits and stakeholder interactions across operations.
Intelex Communications Management, a Collaboration application, was configured to centralize communications and incident workflows across operational units. Implemented functional capabilities included tracking regulatory visits, documenting inspections, assigning corrective actions and supporting escalation of severe issues, with configuration focused on auditable records and workflow-driven assignment.
The Communications Management application was implemented alongside the existing Intelex Incident Management instance, enabling cross-application visibility between incident records and communications logs. Operational scope explicitly covered J.D. Irving business units in New Brunswick, aligning compliance, operations and inspection teams on a shared repository for communications and incident information.
Governance changes centralized assignment and escalation workflows to give compliance stakeholders clearer oversight of corrective actions and inspection follow up. Outcomes reported included improved compliance visibility, streamlined inspection documentation, enabled assignment of corrective actions and strengthened escalation paths for severe issues.
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