List of Intermedia Unite Customers
Mountain View, 94043-4025, CA,
United States
Since 2010, our global team of researchers has been studying Intermedia Unite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Intermedia Unite for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Intermedia Unite for Collaboration include: Garfield Refining, a United States based Oil, Gas and Chemicals organisation with 70 employees and revenues of $10.0 million, K Bailey Law, P. C., a United States based Professional Services organisation with 10 employees and revenues of $1.0 million, SharpeSoft, Inc., a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Intermedia Unite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Collaboration software purchases.
The Intermedia Unite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Collaboration software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Garfield Refining | Oil, Gas and Chemicals | 70 | $10M | United States | Intermedia | Intermedia Unite | Collaboration | 2016 | n/a |
In 2016 Garfield Refining implemented Intermedia Unite as its Collaboration platform to support customer-facing operations. Intermedia Unite is used to make daily remote customer service calls and to schedule appointments for field representatives, providing unified calling and presence capabilities for the customer service team.
The deployment was configured as a cloud-hosted unified communications service, with Intermedia Unite delivering VoIP calling, shared calendaring, and call routing workflows aligned to appointment scheduling and outbound customer contact. Operational scope covers the customer service department and field representatives, with user provisioning and group-based call policies to segment inbound customer interactions and to orchestrate appointment workflows. Governance emphasized role-based access and standardized scheduling procedures to coordinate call handling and field dispatch processes.
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K Bailey Law, P. C. | Professional Services | 10 | $1M | United States | Intermedia | Intermedia Unite | Collaboration | 2016 | n/a |
In 2016, K Bailey Law, P. C. implemented Intermedia Unite as its primary Collaboration application. The deployment supported a small, US based law office of two attorneys and a front desk team of administrative staff responsible for answering telephone calls and emails, scheduling appointments and consultations, and maintaining calendars for two attorneys.
Intermedia Unite was configured to support unified communications use cases typical for a small professional services firm, including cloud telephony, desk and softphone clients, voicemail routing, team messaging and audio conferencing for client consultations. Configuration emphasized receptionist call handling, call transfer and presence status so the front desk could manage inbound client calls, process mail related communications, and coordinate notarization or document handling workflows with attorneys.
The Intermedia Unite deployment operated alongside the firm’s existing productivity and legal applications, reflecting staff proficiency with Microsoft Office Suite, Gmail and Google Calendar, LawPay, Zoom, Amicus Attorney and Microsoft Teams. The implementation covered operational interaction patterns between reception, attorneys and external parties such as clients and parents of child clients, enabling unified voice and messaging to be used in daily client intake and scheduling processes.
Governance focused on user provisioning aligned to role, call routing rules for the receptionist, and adoption practices for calendaring and conferencing workflows. The rollout centered on tooling for phone, email and calendar coordination across the small office, with Intermedia Unite serving as the Collaboration layer that centralized telephony and conferencing for client-facing business functions.
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SharpeSoft, Inc. | Professional Services | 10 | $1M | United States | Intermedia | Intermedia Unite | Collaboration | 2016 | n/a |
In 2016, SharpeSoft, Inc. implemented Intermedia Unite as a Collaboration platform to centralize customer-facing communications and support online product demonstrations. The deployment targeted the sales function at the 10 person professional services firm, using Intermedia Unite alongside GoToMeeting.com to schedule and perform demonstrations of the SharpeSoft Estimator software system and to manage voice, messaging, presence, and conferencing during sales sessions. Intermedia Unite was used in concert with quoting and CRM tools, operationally linked to workflows that relied on Quoteworks for quote generation, Outlook for emailing quotes and invoices, ACT!, Zoho, Excel and Share Point for contact and pricing data, with manual data entry and basic math processes used to assemble final proposals. Governance and operational scope centered on a small sales organization where a single sales representative drove demonstrations, closed sales and coordinated multi-application quote workflows, effectively standardizing the demonstration channel and aligning collaboration tooling with the company sales process, and the sales representative reported achieving higher annual software sales than any peer in the prior ten years.
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Buyer Intent: Companies Evaluating Intermedia Unite
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