List of Invoca Artificial Intelligence Customers
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Since 2010, our global team of researchers has been studying Invoca Artificial Intelligence customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Invoca Artificial Intelligence for Artificial Intelligence Marketing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Invoca Artificial Intelligence for Artificial Intelligence Marketing include: AutoNation, a United States based Retail organisation with 23600 employees and revenues of $27.00 billion, Rogers Communications, a Canada based Communications organisation with 24000 employees and revenues of $20.60 billion, The DIRECTV Group Inc, a United States based Professional Services organisation with 12000 employees and revenues of $1.80 billion and many others.
Contact us if you need a completed and verified list of companies using Invoca Artificial Intelligence, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Invoca Artificial Intelligence customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AutoNation | Retail | 23600 | $27.0B | United States | Invoca | Invoca Artificial Intelligence | Artificial Intelligence Marketing | 2020 | n/a |
In 2020, AutoNation implemented Invoca Artificial Intelligence to capture and analyze inbound phone leads across its dealership network. The deployment is categorized as Artificial Intelligence Marketing and was provisioned to support both marketing attribution and sales enablement across more than 300 U.S. locations.
The implementation records, transcribes, and AI-scores every inbound call to enable conversation intelligence, automated quality assurance, and targeted coaching for sales staff. Invoca Artificial Intelligence is configured to surface call-level intent signals and risk or opportunity scores that drive QA workflows and personalized coaching actions.
Call insights from the multi-location U.S. deployment feed into AutoNations CRM and ad platforms, supporting call-attribution integrations for campaign-level bidding and retargeting adjustments. The integration layer transmits call metadata, transcripts, and AI-derived scores to sales and marketing systems to link phone leads back to digital campaigns and to inform media optimization.
Operational governance centers on automated QA and coaching processes within Sales and Marketing, with conversation intelligence embedded into existing lead handling and attribution workflows. Use of Invoca focuses on automating QA, coaching sales staff, and attributing phone leads for marketing optimisation, with the vendor materials describing Sales and call-attribution integrations as core capabilities.
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Rogers Communications | Communications | 24000 | $20.6B | Canada | Invoca | Invoca Artificial Intelligence | Artificial Intelligence Marketing | 2021 | n/a |
In 2021 Rogers Communications deployed Invoca Artificial Intelligence to capture conversation intelligence from inbound calls tied to paid-search activity in Canada. The deployment was positioned within the Artificial Intelligence Marketing category to improve visibility into which paid campaigns and keywords generated high value phone conversions.
Invoca Artificial Intelligence was configured to perform call tracking and conversation scoring, converting qualitative call outcomes into revenue-weighted signals. The implementation centralized conversation intelligence and produced structured call outcome data that could be mapped to campaign and keyword metadata for downstream optimization.
Operationally the solution fed revenue-weighted call data directly into Google Ads to inform Smart Bidding and audience targeting, aligning phone conversion outcomes with paid-search bid automation workflows. The project was marketing focused, affecting paid-search campaign management and audience strategy, and required mapping call outcomes to campaign identifiers and conversion actions for automated ingestion into Google Ads.
Rogers reported measured outcomes from the implementation, with Google paid-search cost per acquisition reduced by approximately 82 percent over two years and net paid-search revenue lifted by approximately 18 percent. These results reflect the linkage of conversation intelligence from Invoca Artificial Intelligence into automated bid and audience controls in Google Ads.
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The DIRECTV Group Inc | Professional Services | 12000 | $1.8B | United States | Invoca | Invoca Artificial Intelligence | Artificial Intelligence Marketing | 2022 | n/a |
In 2022, DIRECTV Group Inc implemented Invoca Artificial Intelligence and deployed Invoca PreSense to surface pre-call digital-journey data into agents' screen pops and to dynamically route callers. The rollout aligned with Artificial Intelligence Marketing capabilities, emphasizing pre-call signal capture, screen pop enrichment, and real-time routing to inform live agent interactions.
The implementation targeted contact center and CRM workflows, embedding Invoca PreSense into agent desktop workflows for agent enablement and automated routing across U.S. sales teams. Configuration focused on PreSense modules for digital-journey analysis, routing rules that act on pre-call signals, and screen pop integration for contextual agent guidance, which produced more personalized, efficient conversations and improved conversion outcomes, with U.S. sales-agent close rates increasing by roughly 110%.
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Buyer Intent: Companies Evaluating Invoca Artificial Intelligence
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