Tech Mahindra
Plot No. 4, Phase - III Rajiv Gandhi Infotech Park, Hinjawadi,
Pune, 411507,
India
Pune, 411507,
India
91 20 4225-0000
Professional Services
Tech Mahindra Technographics
Tech Mahindra Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tech Mahindra and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 148000 Tech Mahindra employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Tech Mahindra has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Oracle PeopleSoft HCM for Core HR in 2015, Microsoft Azure Language Understanding Intelligent Service (LUIS) for ML and Data Science Platforms in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tech Mahindra is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Sapience Analytics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tech Mahindra revenues, which have grown to $6.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tech Mahindra intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tech Mahindra Tech Stack and Enterprise Applications
Tech Mahindra ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Tech Mahindra implemented Oracle NetSuite ERP for ERP Financial to consolidate core finance and accounting functions. The deployment used the cloud-native, multi-tenant architecture of Oracle NetSuite ERP to provision centralized financial controls and transactional processing for corporate finance and business unit accounting teams. Configuration emphasized standard financial workflows and role-based access to support month-end close and statutory reporting. The implementation leveraged typical ERP Financial capabilities to automate core finance processes and enforce financial governance.
Implementation included canonical ERP Financial modules configured for general ledger, accounts payable, accounts receivable, fixed assets, revenue accounting, and financial reporting, with automation of journal processing and period close workflows. Governance focused on a standardized chart of accounts, approval workflows, and segregation of duties enforcement to improve control and auditability. The rollout was structured as a phased configuration and stabilization effort to onboard accounting teams and embed revised finance processes, with change management centered on role-based training and operational handoffs between finance and accounting functions. Oracle NetSuite ERP provided the application layer delivering the ERP Financial capabilities to Tech Mahindra.
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ERP Financial | ERP |
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2018 | 2019 |
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ERP Financial | ERP |
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2014 | 2014 |
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Tech Mahindra HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Tech Mahindra deployed Oracle PeopleSoft HCM for Core HR to centralize HR operations across Tech Mahindra Business Services Ltd. The Oracle PeopleSoft HCM implementation served as the primary system for employee lifecycle tasks and HR data management during the stated period.
The implementation emphasized configuration and operational modules including data quality audit workflows, setup management, access management and employee record creation. Teams used Oracle PeopleSoft HCM to support onboarding, generate exit documentation such as abscondment letters, and maintain the exit tracker as part of configured HR process flows.
Operational coverage is documented from July 2015 to March 2016 and included day to day HR operations and management reporting. Governance design required system users to surface issues and coordinate resolution with the technical team, embedding a triage and remediation process into PeopleSoft HCM operations.
Governance and operational cadence were formalized with daily updates to the exit tracker and compilation of exit data into weekly and monthly dashboards for senior management review. The account positions Tech Mahindra Oracle PeopleSoft HCM Core HR as the operational backbone for HR administration, access control, and management reporting for the covered timeframe.
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Payroll | HCM |
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2015 | 2015 |
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Workforce Analytics | HCM |
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2012 | 2013 |
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Workforce Management | HCM |
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2023 | 2023 |
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Tech Mahindra AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Language Understanding Intelligent Service (LUIS) | ML and Data Science Platforms | AI Development | n/a | 2018 | 2018 |
In 2018, Tech Mahindra implemented Microsoft Azure Language Understanding Intelligent Service LUIS as part of its ML and Data Science Platforms adoption to embed natural language understanding into employee-facing automation. The deployment targeted conversational interfaces that surface intent recognition and entity extraction to reduce manual touchpoints and accelerate routine query resolution.
The implementation emphasized core LUIS capabilities, including intent classification, entity schema design, utterance management, model versioning, and retraining pipelines. Microsoft Azure Language Understanding Intelligent Service LUIS was configured with domain-specific intents and entities, cloud-hosted inference endpoints for real-time routing, and telemetry instrumentation for model performance and intent accuracy monitoring. The architecture supported continuous labeling and iterative model updates to refine intent boundaries and improve entity recognition over time.
Governance introduced model ownership, annotation workflows, and a phased rollout across internal employee tools to manage scope and quality. Employees at Tech Mahindra regained productive hours through conversational agents powered by Microsoft Azure Language Understanding Intelligent Service LUIS, with the change affecting employee-facing workflows and reducing manual task volumes.
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Tech Mahindra AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cognitive Computing | AI-Powered Application |
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2018 | 2018 |
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Tech Mahindra Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Tech Mahindra Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2020 | 2020 |
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Blockchain Platform | Blockchain |
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2020 | 2020 |
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Tech Mahindra Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Tech Mahindra Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Document Processing | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Tech Mahindra SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2012 | 2012 |
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Tech Mahindra CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2023 | 2023 |
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CRM | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2023 | 2023 |
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Lead Generation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tech Mahindra IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2020 | 2020 |
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Tech Mahindra ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2016 | 2016 |
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Tech Mahindra Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2025 | 2025 |
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Tech Mahindra TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2019 | 2019 |
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Tech Mahindra PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Tech Mahindra IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Tech Mahindra CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Tech Mahindra Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fire Alarm and Life Safety System | Physical Security |
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2011 | 2011 |
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Physical Access Control System | Physical Security |
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2016 | 2016 |
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Video Security Cameras | Physical Security |
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2011 | 2011 |
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Video Surveillance System | Physical Security |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Tech Mahindra
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President Operations | VP | Operations | |
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Vice President Business Development | VP | Sales | |
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Vice President, Sales, Insurance, Healthcare and Life Sciences | VP | Sales | |
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Area Vice President Business Development | VP | Sales | |
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Vice President and Head of Alliances, Business Process Services | VP | Sales | |
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Head - Recruitment and Professional Services - United States, Latin America and Middle East, Africa | Director | HR | |
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Senior Manager - IT | Manager | IT | |
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Head Of Information Technology | Director | IT | |
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Chief Financial Officer | CXO | Finance | |
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Senior Customer Service Representative | Non Manager | Customer Service | |
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Financial Controller | Director | Finance | |
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Function Head / General Manager Facilities | Manager | Operations | |
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Manager Facilities & Properties | Manager | Operations | |
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Admin and Facility Manager | Manager | Operations | |
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Technical Infrastructure Management Lead | Manager | IT | |
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VP and Head - Emerging Applications IBU | VP | IT | |
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AVP, Global Practice Head - Oracle SCM, OTM & Retail | VP | IT | |
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VP Sales | VP | Sales | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Business Analyst | Salesforce Administrator | Manager | Marketing | |
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Software Engineer | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Group Head - Consulting | Director | Operations | |
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Digital Transformation - Consulting Partner | Director | Operations | |
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Partner Tech Mahindra Consulting | Director | Operations | |
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Apps Being Evaluated by Tech Mahindra Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tech Mahindra IT executives and key decision makers. This section highlights Tech Mahindra's latest recorded technology evaluations, including SS&C Blue Prism for Robotic Process Automation on 2026-02-27, Zycus Supplier Network for Supplier Relationship Management on 2026-02-24, and Firstsource Contact Center Services for Professional Services on 2025-11-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tech Mahindra digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-02-27 | Tech Mahindra | Evaluated | SS&C Technologies | SS&C Blue Prism | Robotic Process Automation | PaaS |
| 2026-02-24 | Tech Mahindra | Evaluated | Zycus | Zycus Supplier Network | Supplier Relationship Management | Procurement |
| 2025-11-20 | Tech Mahindra | Evaluated | Firstsource | Firstsource Contact Center Services | Professional Services | Professional Services |
| 2025-09-15 | Tech Mahindra | Evaluated |
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Collaboration | Collaboration |
| 2025-07-23 | Tech Mahindra | Evaluated |
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Call Center | CRM |
| 2025-07-17 | Tech Mahindra | Evaluated |
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Customer Experience | CRM |
| 2024-12-10 | Tech Mahindra | Evaluated |
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Professional Services | Professional Services |
FAQ - APPS RUN THE WORLD Tech Mahindra Technographics
Tech Mahindra is a Professional Services organization based in India,
with around 148000 employees and annual revenues of $6.40 billion.
Tech Mahindra operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Oracle PeopleSoft HCM and Microsoft Azure Language Understanding Intelligent Service (LUIS),
covering areas like ERP Financial, Core HR and ML and Data Science Platforms.
Tech Mahindra has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Microsoft.
Tech Mahindra recently adopted applications including
C1 ProcFocus Procure-to-Pay in 2025, CEIPAL Workforce Management in 2023 and Teckinfo ID Hybrid in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tech Mahindra’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tech Mahindra’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tech Mahindra technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.