List of iT4 DocMX Customers
Melbourne, 3026, VIC,
Australia
Since 2010, our global team of researchers has been studying iT4 DocMX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased iT4 DocMX for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using iT4 DocMX for Document Management include: Hilton Australia, a Australia based Leisure and Hospitality organisation with 2500 employees and revenues of $300.0 million, Hilton Manila, a Philippines based Leisure and Hospitality organisation with 450 employees and revenues of $100.0 million, The Ritz-Carlton Australia, a Australia based Leisure and Hospitality organisation with 190 employees and revenues of $31.0 million, Intercontinental Cascais, a Portugal based Leisure and Hospitality organisation with 120 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using iT4 DocMX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The iT4 DocMX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Hilton Australia | Leisure and Hospitality | 2500 | $300M | Australia | IT4 Australia | iT4 DocMX | Document Management | 2020 | n/a |
In 2020, Hilton Australia implemented iT4 DocMX, a Document Management application, to automate the hotel's daily income-audit Night Pack process and centralise reporting for property finance. The deployment was delivered by IT4 Australia and focused on improving the speed and traceability of income audits across Hilton Australia operations.
The iT4 DocMX implementation consolidated incoming reports from property management systems, point-of-sale systems and other operational sources into a central document repository. Configuration emphasized automated ingestion and consolidation, searchable indexing, structured approval workflows and persistent audit trails to support routine nightly income-audit procedures and record retention requirements.
Integrations were explicitly arranged with PMS and POS feeds and with ancillary reporting sources, enabling nightly aggregation of transaction and revenue data for each property. Operational coverage targeted hotel finance and accounting teams, enabling finance reviewers to access a unified Night Pack instead of disparate printouts and file folders.
Governance changes included standardized approval workflows and documented audit trails to improve financial review transparency and traceability at the property level. The deployment in Australia delivered measurable time and cost savings, reduced printing, and faster, more auditable financial reviews for the property.
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Hilton Manila | Leisure and Hospitality | 450 | $100M | Philippines | IT4 Australia | iT4 DocMX | Document Management | 2019 | n/a |
In 2019, Hilton Manila implemented iT4 DocMX as its Document Management platform. The deployment centralized electronic document handling for the Manila property, provisioning a single repository to support hotel administration and back office functions across finance, human resources, procurement and front desk operations for a workforce of approximately 450 employees.
iT4 DocMX was configured to deliver core Document Management capabilities including capture and scanning with OCR, metadata indexing and taxonomy driven filing, secure storage with role based access control, versioning and detailed audit trails, and full text search to speed retrieval of operational documents and guest records. Workflow automation and document routing were applied to standardize approval processes such as invoice routing and contract review, while retention rules were implemented to support records lifecycle management in a hospitality context.
Operational governance for the iT4 DocMX deployment emphasized centralized administration by the property IT function alongside departmental custodians, with user provisioning, role based permissions and audit logging enforcing controls and separation of duties. Rollout included role based training and operational documentation for finance, HR and front desk teams, establishing records governance and ongoing operational procedures at the Hilton Manila site.
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Intercontinental Cascais | Leisure and Hospitality | 120 | $12M | Portugal | IT4 Australia | iT4 DocMX | Document Management | 2019 | n/a |
In 2019 InterContinental Cascais implemented iT4 DocMX for Document Management to digitise daily income audits and financial approvals, centralizing audit artifacts and approval records for finance and management teams. The iT4 DocMX deployment converted paper audit trails into electronic workflows and enabled remote collaboration across hotel finance and management, aligning document capture with automated audit processes.
The implementation focused on automated income-audit workflows and routed financial approvals, embedding document capture, electronic record storage, and approval orchestration as core capabilities. Governance was adjusted to use system-enforced approval paths and shared remote access for reconciliation tasks, and the Portugal implementation automated roughly 90% of income-audit tasks, reducing time spent on manual reconciliation and cutting print related costs.
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Leisure and Hospitality | 190 | $31M | Australia | IT4 Australia | iT4 DocMX | Document Management | 2020 | n/a |
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