List of Jive Collaboration Customers
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Since 2010, our global team of researchers has been studying Jive Collaboration customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Jive Collaboration for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Jive Collaboration for Collaboration include: Humana, a United States based Insurance organisation with 65680 employees and revenues of $117.76 billion, Schneider Electric, a France based Manufacturing organisation with 168000 employees and revenues of $39.13 billion, REA Group, a Australia based Professional Services organisation with 3406 employees and revenues of $1.10 billion, Diners Club International, a United States based Banking and Financial Services organisation with 1300 employees and revenues of $150.0 million and many others.
Contact us if you need a completed and verified list of companies using Jive Collaboration, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Jive Collaboration customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Diners Club International | Banking and Financial Services | 1300 | $150M | United States | Jive Software | Jive Collaboration | Collaboration | 2015 | n/a |
In 2015 Diners Club International deployed Jive Collaboration to centralize its InfoNet intranet and internal content governance. Jive Collaboration served as the enterprise Collaboration platform with site administration responsibilities executed by a Web and Marketing Project Manager Consultant based in Riverwoods IL. Functional usage included content management for InfoNet, community and knowledge sharing spaces, administration of Wordpress blog posts, and creation of presentation screens for executive meetings. The consultant acted as brand specialist and relationship manager between marketing and global franchises, enforcing collateral and branding review workflows across internal and partner-facing channels.
Operational coverage spanned the marketing organization, global franchise partners, and internal executive communications, with day to day administration performed on the Jive Platform. Integrations and adjacent tooling explicitly included Spredfast for social channel monitoring, Adobe SiteCatalyst for engagement analysis, and Wordpress for customer-facing content, enabling coordinated content workflows across external and internal channels. Governance emphasis centered on content approval, brand compliance, and site administration processes within InfoNet, consolidating intranet publishing and marketing collateral review under Jive Collaboration in support of the Collaboration requirements for marketing and franchise management.
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Humana | Insurance | 65680 | $117.8B | United States | Jive Software | Jive Collaboration | Collaboration | 2016 | n/a |
In 2016, Humana deployed Jive Collaboration as a company-wide Collaboration platform to unify internal and external communities and surface subject matter expertise for sales and support functions. Humana implemented Jive Collaboration to provide a single location for employees and members to find authoritative content, connect with experts, and engage across business areas, with an initial emphasis on the Employer Group sales segment of roughly 1,500 associates and broader customer communities.
The implementation emphasized core Collaboration capabilities including mobile access for a distributed workforce, impact metrics for content usefulness, a robust search engine, enhanced document collaboration, leader blogging, and two-way communication for knowledge exchange. Humana configured Jive Collaboration as both an Interactive Intranet and Customer Community solution, and positioned the platform as a sales enablement tool named FUSE to identify SMEs and accelerate correct answers to sales questions.
Operational coverage spanned seven branded communities, internal and external, specifically FUSE, Hatch, MyMedicareAnswers, two HumanaVitality communities, Clinical e-Collaborative, and Group Service Operations GSO. Hatch served the Digital Center of Excellence with about 500 users for document and project collaboration, MyMedicareAnswers and HumanaVitality supported member and customer self service, Clinical e-Collaborative connected selected providers, and GSO acted as a support portal for employer health benefits administrators and insured members.
Governance combined stewardship from the employer group digital innovation lead and the enterprise social media team community strategist, with continuous site evolution driven by user feedback, leader blogging for transparency, and community moderation to surface official documents. Outcomes reported by Humana include near universal registration with almost 1,500 targeted users and 99 percent registered as of July 31, a greater than 20 percent increase in targeted engagement in the first year, reduction in support call volume in the first quarter of 2016 by 13 percent below projections linked to community activity, and roughly 14,000 weekly views of answered questions, all illustrating measurable reductions in support load and notable improvements in document awareness and user sentiment.
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REA Group | Professional Services | 3406 | $1.1B | Australia | Jive Software | Jive Collaboration | Collaboration | 2019 | n/a |
In 2019, REA Group implemented Jive Collaboration as its social business portal and internal engagement layer. Jive Collaboration, Collaboration category, was provisioned to centralize employee conversations and act as the front door for work status and request visibility as the company expanded its portfolio of work management tools.
The deployment emphasized typical collaboration capabilities such as community spaces, threaded discussions, content sharing, and portal-driven access to program updates. REA Group planned to integrate Planview AgilePlace with Jive Collaboration to surface card-level status and request information, and to connect Okta for single sign-on to provide unified authentication across enterprise collaboration and work management systems.
Governance changes were aligned with application integration, with REA Group redefining internal Service Level Agreements for different work types and positioning Planview AgilePlace, integrated with Jive Collaboration, to enforce SLA adherence through card types and class of service. The implementation focused on operational alignment between collaboration, work intake, and SLA workflows as AgilePlace expanded to the companys international offices and visibility requirements broadened.
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Manufacturing | 168000 | $39.1B | France | Jive Software | Jive Collaboration | Collaboration | 2013 | n/a |
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