List of JivoChat Customers
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Since 2010, our global team of researchers has been studying JivoChat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased JivoChat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using JivoChat for Chatbots and Conversational AI include: Ningbo Jintian Copper, a China based Oil, Gas and Chemicals organisation with 8041 employees and revenues of $11.77 billion, RSM, a United Kingdom based Professional Services organisation with 64000 employees and revenues of $10.00 billion, RSM, a United Kingdom based Professional Services organisation with 64000 employees and revenues of $10.00 billion, Stroydvor, a Russia based Retail organisation with 220 employees and revenues of $7.00 billion, IKEA United States, a United States based Retail organisation with 16520 employees and revenues of $4.00 billion and many others.
Contact us if you need a completed and verified list of companies using JivoChat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The JivoChat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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100 Idey | Retail | 12 | $1M | Ukraine | JivoChat | JivoChat | Chatbots and Conversational AI | 2018 | n/a |
In 2018, 100 Idey implemented JivoChat on its public website to support online customer interactions. JivoChat, a Chatbots and Conversational AI application, was embedded as a web chat widget to surface conversational support on product pages and checkout funnels, positioning 100 Idey JivoChat Chatbots and Conversational AI to serve front‑line customer engagement for the retailer.
The implementation configured core conversational modules typical of the category, including real time live chat, automated greeting messages, canned responses for common product and shipping questions, offline lead capture forms, and persistent chat transcripts. JivoChat was set up to route inquiries to available agents and to apply basic automation rules for initial qualification, reflecting standard Chatbots and Conversational AI workflows for small retail operations.
Operationally the deployment covered customer support and online sales functions, with the chat widget visible site wide and managed by internal staff given the company size. Governance centered on conversational template control, agent access and transcript review to support order inquiry handling and customer response consistency, aligning JivoChat configuration with 100 Idey’s day to day e commerce support workflows.
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1000Birutas | Retail | 100 | $8M | Brazil | JivoChat | JivoChat | Chatbots and Conversational AI | 2021 | n/a |
In 2021, 1000Birutas implemented JivoChat on its public website. The deployment uses JivoChat in the Chatbots and Conversational AI category to provide real-time visitor engagement for the retailer's e-commerce storefront. The implementation consists of the customer-facing web chat widget embedded across product detail and checkout pages.
Configuration focused on core conversational capabilities typical of Chatbots and Conversational AI, including live chat routing, automated message triggers, canned responses, and lightweight chatbot flows for first‑touch inquiry handling. The JivoChat deployment includes a shared agent inbox and session handoff to human operators to support online order inquiries and pre-sales interactions. Visitor tracking and presence indicators were enabled to surface active sessions to service staff and prioritize live engagement.
Operationally the solution is scoped to online customer service and e-commerce sales teams, with agents managing chat sessions directly from the JivoChat web console. Governance centered on scripted responses and escalation workflows to standardize handling of sizing questions, shipping inquiries, and returns. The implementation functions as a web-embedded conversational layer connecting site visitors to the retailer's support and sales processes.
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1001 Noites | Retail | 20 | $2M | Brazil | JivoChat | JivoChat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 1001 Noites implemented JivoChat on its public website. The deployment uses JivoChat, a Chatbots and Conversational AI solution, to provide an embedded live chat interface for the retailer's online storefront.
Configuration focused on the website widget and conversational workflows, leveraging automated responses, canned messages, and web-based agent consoles to route inquiries to staff during business hours. The implementation covers customer service and online sales inquiry workflows, consolidating real-time chat handling into a single conversational channel, with governance centered on scripted responses and defined human escalation paths to fit the retailer's small operational footprint.
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Automotive | 54 | $50M | Ecuador | JivoChat | JivoChat | Chatbots and Conversational AI | 2019 | n/a |
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Professional Services | 10 | $1M | United States | JivoChat | JivoChat | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 20 | $2M | United States | JivoChat | JivoChat | Chatbots and Conversational AI | 2014 | n/a |
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Professional Services | 10 | $2M | Singapore | JivoChat | JivoChat | Chatbots and Conversational AI | 2019 | n/a |
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Transportation | 56 | $3M | Azerbaijan | JivoChat | JivoChat | Chatbots and Conversational AI | 2017 | n/a |
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Professional Services | 20 | $2M | Russia | JivoChat | JivoChat | Chatbots and Conversational AI | 2015 | n/a |
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Retail | 10 | $1M | Brazil | JivoChat | JivoChat | Chatbots and Conversational AI | 2019 | n/a |
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Buyer Intent: Companies Evaluating JivoChat
- Desert Sun Insulation United States, a United States based Construction and Real Estate organization with 10 Employees
- Smith Davis Insurance, a United States based Insurance company with 26 Employees
- Roanoke Electric Cooperative, a United States based Utilities organization with 70 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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