List of Jolt Information Library Customers
Lehi, 84043, UT,
United States
Since 2010, our global team of researchers has been studying Jolt Information Library customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Jolt Information Library for Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Jolt Information Library for Content Management include: Chick-fil-A, a United States based Leisure and Hospitality organisation with 35574 employees and revenues of $7.89 billion, Jack in the Box, a United States based Retail organisation with 1079 employees and revenues of $1.69 billion, A&W Restaurants, Inc., a United States based Leisure and Hospitality organisation with 4000 employees and revenues of $350.0 million and many others.
Contact us if you need a completed and verified list of companies using Jolt Information Library, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Jolt Information Library customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A&W Restaurants, Inc. | Leisure and Hospitality | 4000 | $350M | United States | Jolt Software | Jolt Information Library | Content Management | 2022 | n/a |
In 2022, A&W Restaurants, Inc. engaged Jolt Software to deploy Jolt Information Library as part of a suite that included Lists and Communication Manager, implementing Content Management to centralize standard operating procedures, training materials and content distribution across its U.S. franchise system. The engagement was positioned to boost operational consistency and accountability across store operations and franchise operators following the 2022 rollout.
The implementation configured three principal modules, Lists, Communication Manager and the Jolt Information Library, to provide a combined content management and operational execution layer. Lists was used to codify daily checklists and recurring task workflows, Communication Manager delivered targeted distribution and notifications to franchise locations, and the Jolt Information Library served as the central repository for SOPs, training documentation and reference content with search and access control capabilities consistent with content management use cases.
Operational coverage extended across the U.S. franchise system and impacted store level operations, training programs, quality assurance and franchise compliance functions. The deployment emphasized centralized content distribution and uniform documentation access to align front line teams and regional operators, preserving a single source of truth for procedures and training materials.
Governance shifted toward centralized content ownership and formalized content distribution using the Information Library and Communication Manager to drive accountability at the franchise level. According to the press release, the 2022 rollout correlated with cleaner stores, improved order accuracy and strengthened sales, outcomes cited by A&W following deployment of the Jolt Information Library and associated modules.
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Chick-fil-A | Leisure and Hospitality | 35574 | $7.9B | United States | Jolt Software | Jolt Information Library | Content Management | 2022 | n/a |
In 2022, Chick-fil-A deployed Jolt Information Library as a Content Management solution for training, standard operating procedures, and on-the-spot learning across U.S. franchise locations. The implementation positioned Jolt Information Library as a centralized repository for operational content, supporting store-level training, SOP distribution, and rapid access to procedures for frontline employees.
The deployment emphasized digital training and SOP publishing capabilities, with content types including step-by-step procedures, quick reference guides, and structured training modules used by franchisees. Configuration aligned with content management best practices, enabling role-based access, scheduled content updates, and on-demand retrieval at the point of service to support operational consistency.
Operational coverage extended across Chick-fil-A franchise operators and U.S. stores, impacting store operations, training teams, and frontline staff workflows. Jolt customer pages and blog posts explicitly list the Information Library among the solutions used by Chick-fil-A locations, describing its use for training and content distribution across the restaurant footprint.
Governance focused on centralized content authoring and distributed consumption, with franchise-level adoption governed through standardized publishing workflows and store-level rollout guidance. Outcomes reported in customer materials include improvements in order accuracy and operator time savings, with one operator example citing approximately $650 per month in time savings.
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Jack in the Box | Retail | 1079 | $1.7B | United States | Jolt Software | Jolt Information Library | Content Management | 2022 | n/a |
In 2022, Jack in the Box implemented Jolt Information Library as part of a vendor selection that named Jolt Software its exclusive digital food safety and operations vendor. The Jolt Information Library is a Content Management application used to centralize food safety checks, daily checklists and employee training assets across more than 2,200 U.S. restaurants.
The implementation consolidated operational content into a single repository, with Jolt Information Library configured for versioned standard operating procedures, checklist templates, scheduled distribution and mobile access for frontline crews. The deployment supported checklist orchestration and training content packaging, aligning a content taxonomy with store level execution and shift level workflows. Core Content Management functionality inferred in the rollout includes content lifecycle management, role based access controls and templated checklists for repeatable food safety tasks.
Rollout governance emphasized centralized content authoring and approval by corporate operations teams, paired with local execution controls for individual restaurants to complete assigned tasks. The initiative announced in 2022 is positioned as part of Jolt's broader digital food safety and training platform for Jack in the Box, covering nationwide restaurant operations.
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