List of JoomConnect Platform Customers
Since 2010, our global team of researchers has been studying JoomConnect Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased JoomConnect Platform for Marketing Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using JoomConnect Platform for Marketing Automation include: Connectwise, a United States based Professional Services organisation with 3100 employees and revenues of $300.0 million, ASCII Group, a United States based Non Profit organisation with 82 employees and revenues of $8.0 million, Htg Peer Groups, a United States based Professional Services organisation with 25 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using JoomConnect Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The JoomConnect Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ASCII Group | Non Profit | 82 | $8M | United States | Directive Technology | JoomConnect Platform | Marketing Automation | 2012 | n/a |
In 2012, ASCII Group deployed the JoomConnect Platform as its Marketing Automation solution to power parts of its MSP community website and to support event promotion in the United States. The implementation addressed member-facing portal integration and marketing CRM workflows to centralize event promotion and member communications.
The JoomConnect Platform configuration emphasized marketing automation capabilities, including email campaign orchestration, contact segmentation, landing page and event promotion workflows, and synchronization of member CRM data. Module usage integrating PSA data flows, specifically ConnectWise and related PSA integration modules, is inferred from the integration context to link event registrations with service records and automate member outreach.
Operational coverage focused on ASCII Group’s MSP community site and event promotion activities, impacting marketing and member services functions. The arrangement combined sponsorship and technical integration with JoomConnect to streamline campaign orchestration and portal-driven CRM interactions for member engagement.
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Connectwise | Professional Services | 3100 | $300M | United States | Directive Technology | JoomConnect Platform | Marketing Automation | 2010 | n/a |
In 2010, ConnectWise implemented JoomConnect Platform as a Marketing Automation solution to connect website activity with its service operations. The JoomConnect Platform was used to surface web behavior for tracking and to feed event data into ConnectWise Manage, supporting CRM and PSA workflows in the United States.
Technical configuration centered on web activity capture and rules-based automation, enabling the JoomConnect Platform to generate tickets and log activities in ConnectWise Manage. Functional capabilities implemented included lead and campaign tracking, automated ticket creation from web events, and activity assignment to support and services queues, with inferred usage of ConnectWise Campaign Manager consistent with the described marketing automation features.
Integrations were explicitly focused on ConnectWise Manage, where JoomConnect Platform mapped web events to ticket types and activity records to preserve CRM and PSA context. Operational coverage targeted marketing and service desk business functions, aligning website engagement data with support workflows and marketing attribution processes.
Governance changes emphasized event-to-ticket mapping, taxonomy alignment between marketing campaigns and service activities, and operational handoffs between marketing and support teams. Configuration and rollout required standard marketing automation workflows, event filtering, and activity normalization to ensure web-driven tickets and campaign tracking were actionable within ConnectWise Manage.
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Htg Peer Groups | Professional Services | 25 | $5M | United States | Directive Technology | JoomConnect Platform | Marketing Automation | 2010 | n/a |
In 2010, HTG Peer Groups selected the JoomConnect Platform as its Marketing Automation solution. The implementation was contracted in early 2010 with a planned Q1 2010 launch to bridge its Joomla website with ConnectWise PSA.
JoomConnect Platform was configured to synchronize member accounts and import membership applications, operationalizing CRM/PSA data flows and marketing automation workflows. The deployment used Directive Technology's JoomConnect integration to map Joomla user profiles to ConnectWise PSA records and to automate membership application intake. Functional capabilities implemented included account synchronization, application import automation, and marketing list segmentation to support member recruitment processes.
Operational scope covered United States membership and recruitment functions, aligning the website front end with back office PSA operations to support sales and member services. Governance and rollout planning emphasized automated membership workflows and synchronized CRM/PSA records, with the planned Q1 2010 launch sequencing intake and account synchronization processes.
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