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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Keap Community Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Keap Professional Services 323 $90M United States Keap (formerly Infusionsoft) Keap Community Collaboration 2024 n/a
In 2024 Keap launched Keap Community, a mobile-first Collaboration application delivered on iOS and Android to provide a dedicated networking and learning hub for Keap customers and partners, with nearly 2,000 users onboard at launch. The Keap Community application targets small business owners using Keap automation tools, creating a single mobile channel for peer networking, expert access, and product information distribution. Keap Community implements core collaboration capabilities including member networking, curated access to Keap and industry experts, community-only virtual events, early access to product updates, and a library of educational content and resources. Typical functional workflows surface in the app such as peer-to-peer knowledge sharing, expert Q and A, event registration and attendance, and content distribution to support automation adoption. The narrative explicitly restates Keap Community while describing these Collaboration oriented capabilities. Operationally the initiative is led by Brittany Goodliffe from social marketing and positions community management as a cross functional channel supporting customer success, marketing, partner enablement, and product feedback loops. Governance elements referenced in the launch include moderated expert sessions, community-only event programming, and an early access channel for product updates, with ongoing investment signaled by Keap leadership. The rollout is mobile-centric and framed as a continuous investment in community engagement and customer enablement rather than a point in time project.
Papeloja Portugal Retail 10 $1M Portugal Keap (formerly Infusionsoft) Keap Community Collaboration 2020 n/a
In 2020, Papeloja Portugal implemented Keap Community alongside Keap CRM and lifecycle automation to consolidate scattered contact data and formalize customer lifecycle workflows. The initial deployment centralized contact records within the Keap environment and introduced automated customer follow up sequences to support retail customer lifecycle management. Keap Community was provisioned as a Collaboration application to extend CRM engagement channels, centralize customer interactions, and provide a moderated forum for customer and peer engagement. Configuration emphasized membership access controls and threaded discussion workflows, and community activity was surfaced to inform automated campaigns and personalized follow up. Operational scope targeted Papeloja's retail customer lifecycle, aligning marketing and customer service functions around unified contact data and automated outreach. The vendor customer story on Keap's site credits the Keap CRM deployment with driving approximately 800% revenue growth within months after joining Keap, a result attributed to the combined CRM, lifecycle automation, and community collaboration capabilities.
The Appreciation Company Professional Services 10 $1M United States Keap (formerly Infusionsoft) Keap Community Collaboration 2022 n/a
In 2022, The Appreciation Company implemented Keap Community to support Collaboration for sales and marketing functions. They joined Keap in 2022 and completed integration of the solution in January 2023. Keap Community was used as a Collaboration application to centralize customer interactions and automate lead capture, email nurturing, and meeting scheduling. The implementation configured CRM lead capture forms, automated email sequences, and scheduling workflows, leveraging Keap CRM and marketing automation capabilities to reduce manual follow up. Participation in the Keap Community application is inferred from the company’s Keap customer status and the module usage described in the public case study. The deployment covered core sales and marketing functions for the small professional services firm, with workflow orchestration and reporting replacing manual inside-sales activities. The company reports automation eliminated the need for an inside salesperson and saved roughly $30,000 to $40,000, outcomes documented in the case study. Governance followed a phased integration path completed in January 2023, with configuration-focused rollout tailored to a 10-person operational model.
Leisure and Hospitality 16 $17M United States Keap (formerly Infusionsoft) Keap Community Collaboration 2015 n/a
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Buyer Intent: Companies Evaluating Keap Community

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FAQ - APPS RUN THE WORLD Keap Community Coverage

Keap Community is a Collaboration solution from Keap (formerly Infusionsoft).

Companies worldwide use Keap Community, from small firms to large enterprises across 21+ industries.

Organizations such as Keap, Travel Divas, Papeloja Portugal and The Appreciation Company are recorded users of Keap Community for Collaboration.

Companies using Keap Community are most concentrated in Professional Services, Leisure and Hospitality and Retail, with adoption spanning over 21 industries.

Companies using Keap Community are most concentrated in United States and Portugal, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Keap Community across Americas, EMEA, and APAC.

Companies using Keap Community range from small businesses with 0-100 employees - 75%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Keap Community include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Keap Community customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Collaboration.