List of Keen Real-Time Analytics Customers
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United States
Since 2010, our global team of researchers has been studying Keen Real-Time Analytics customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Keen Real-Time Analytics for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Keen Real-Time Analytics for Analytics and BI include: Flywire, a United States based Banking and Financial Services organisation with 1200 employees and revenues of $403.0 million, AJ+ United States, a United States based Media organisation with 60 employees and revenues of $10.0 million, Groove Networks, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Keen Real-Time Analytics, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AJ+ United States | Media | 60 | $10M | United States | Keen | Keen Real-Time Analytics | Analytics and BI | 2016 | n/a |
In 2016, AJ+ United States implemented Keen Real-Time Analytics to add tvOS/Apple TV event tracking and analyze audience sentiment and engagement. The media analytics deployment in the United States routed live event streams from Apple TV into Keen Real-Time Analytics to support production and distribution decisioning in near real time. AJ+ United States used Keen Real-Time Analytics in the Analytics and BI category to provide operational visibility for content teams.
Configuration emphasized real time event ingestion, sentiment scoring, and engagement metrics, with dashboards and alerting to surface spikes in viewing and sentiment. Standard Analytics and BI capabilities such as event level capture, time series aggregation, and interactive dashboarding were applied to support editorial and distribution workflows.
Integration scope centered on tvOS and Apple TV event tracking, feeding event streams into Keen Real-Time Analytics dashboards for production and distribution teams across AJ+ United States. Operational coverage included editorial production and distribution decision making, enabling teams to adjust content promotion and scheduling based on live engagement and sentiment signals.
Keen reported that the deployment led to a 133% boost in engagement, demonstrating the impact of real time audience analytics on AJ+ content operations. The implementation highlighted the role of Keen Real-Time Analytics and Analytics and BI tooling in informing immediate production and distribution choices.
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Flywire | Banking and Financial Services | 1200 | $403M | United States | Keen | Keen Real-Time Analytics | Analytics and BI | 2021 | n/a |
In 2021 Flywire implemented Keen Real-Time Analytics as a core Analytics and BI capability to centralize streaming analytics for payments and reconciliation workflows. Keen Real-Time Analytics was introduced to provide real-time telemetry and time-series analysis for Flywire financial operations.
Keen Real-Time Analytics was configured to support streaming event ingestion, time-series aggregation, real-time dashboards, and ad-hoc analytics queries. Instrumentation focused on payment event streams, transaction-level telemetry, and operational metrics, enabling cohort analysis and alerting workflows typical of an Analytics and BI deployment.
Keen Real-Time Analytics is listed among Flywire sub-processors and was provisioned within Flywire's broader cloud ecosystem. The sub-processors register shows Keen Analytics alongside Amazon Web Services, Google Cloud Platform, Salesforce, Hubspot, Veriff, Unit 21, Zendesk and other vendors that handle cloud hosting, CRM, identity verification, transaction monitoring, and customer support.
Flywire's sub-processors list was last modified January 24, 2023 and includes Keen Analytics in the roster of processors that may process client personal data, indicating its placement under Flywire's third-party processor oversight. The implementation narrative emphasizes real-time ingestion, dashboarding, and operational analytics as the primary functional scope for Keen Real-Time Analytics within Flywire's payments and finance functions.
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Groove Networks | Professional Services | 10 | $1M | United States | Keen | Keen Real-Time Analytics | Analytics and BI | 2019 | n/a |
In 2019, Groove Networks implemented Keen Real-Time Analytics to deliver customer-facing reporting and real-time analytics for its helpdesk and support platform, as part of the Groove 2.0 reporting rebuild released in June 2019. This deployment used Keen Real-Time Analytics within the Analytics and BI category to provide an embedded reporting layer for external support customers and internal product teams.
The implementation focused on customer-facing dashboards and real-time event ingestion and query capabilities, enabling interactive support reporting and CRM analytics workflows. Configuration emphasized dashboarding and embedded reports tied to support ticket events, session data, and customer-success touchpoints, aligning with typical Analytics and BI functional modules such as real-time metrics, visualization, and report delivery.
Keen Real-Time Analytics was integrated with Groove’s helpdesk and support platform to surface live metrics to support customers, with the operational scope centered on customer-success and support functions in the United States. The deployment served as the reporting backbone for Groove 2.0, consolidating telemetry and support event streams for consumer-facing dashboards.
Governance and rollout were executed as part of the Groove 2.0 release, with the reporting layer provisioned for customer consumption and developer workflows adjusted to accelerate feature delivery. The implementation is described as stable with no reported dashboard downtime, and it accelerated development and feature delivery for Groove’s support reporting capabilities.
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