List of Kerv Managed Services Customers
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United Kingdom
Since 2010, our global team of researchers has been studying Kerv Managed Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Kerv Managed Services for Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Workplace & Communications MSP, Security MSP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Kerv Managed Services for Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Workplace & Communications MSP, Security MSP include: ABP Food Group, a Ireland based Consumer Packaged Goods organisation with 14000 employees and revenues of $5.60 billion, BNP Paribas UK, a United Kingdom based Banking and Financial Services organisation with 8000 employees and revenues of $4.50 billion, Pure Gym, a United Kingdom based Professional Services organisation with 2413 employees and revenues of $316.0 million and many others.
Contact us if you need a completed and verified list of companies using Kerv Managed Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Kerv Managed Services customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ABP Food Group | Consumer Packaged Goods | 14000 | $5.6B | Ireland | Kerv | Kerv Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP | 2020 | n/a |
In 2020, ABP Food Group deployed Kerv Managed Services across its UK and Ireland operations. The Kerv Managed Services engagement delivered a multi-site SD-WAN consolidation and a fully managed network and security service under the Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP categories to standardize WAN behavior across divisions.
The implementation centered on a VeloCloud SD-WAN design and proof of concept followed by a production rollout, with inferred module usage of SD-WAN and managed security consistent with the project description. Kerv Managed Services provided centralized configuration, policy orchestration, and lifecycle management for WAN overlays, routing policies, and secure edge service functions to support application-aware traffic engineering and resilience.
Operational coverage included multiple divisions and sites in the UK and Ireland, with service delivery framed as a fully managed offering that consolidated site-to-site connectivity and security operations. Integrations focused on network instrumentation and centralized monitoring, enabling consistent visibility and operational control across sites while the managed security component provided continuous management of perimeter and WAN security policies.
Governance and rollout emphasized standardization of WAN configurations and operational handover to a managed service model, with implementation sequencing driven by site consolidation and proof of concept validation. Reported outcomes in the engagement included a standardized WAN, improved visibility, increased resilience, and better application performance across the group’s sites, reflecting the combined SD-WAN and managed security scope of Kerv Managed Services.
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BNP Paribas UK | Banking and Financial Services | 8000 | $4.5B | United Kingdom | Kerv | Kerv Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP | 2020 | n/a |
In 2020, BNP Paribas UK implemented Kerv Managed Services to deliver a communications compliance solution for regulated recording across its UK operations. BNP Paribas UK used Kerv Managed Services, categorized as Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP, to capture and archive unified communications and to provide Compliance as a Service for financial services recording obligations.
The implementation focused on capture and archive capabilities, including continuous recording ingestion for unified communications and Symphony voice, centralized archival of recorded sessions, and managed recording lifecycle processes such as retention management and searchable retrieval. Kerv Managed Services was provisioned as a managed capture and archive service to offload operational responsibilities from internal teams, aligning with typical workplace and communications MSP workflows for regulated environments.
Operational coverage emphasized compliance and IT functions across UK locations, with Kerv operating recording and archive operations as a managed service while BNP Paribas UK retained governance over retention policies and regulated-recording requirements. The engagement explicitly aimed to reduce compliance risk and to lower IT workload by providing ongoing managed recording and archive operations under Kerv Managed Services.
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Pure Gym | Professional Services | 2413 | $316M | United Kingdom | Kerv | Kerv Managed Services | Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP | 2023 | n/a |
In 2023, Pure Gym engaged Kerv to deploy Kerv Managed Services, implementing Genesys Cloud CX for its Leeds contact centre within a Hybrid & Public Cloud MSP,Infrastructure & Network MSP,Workplace & Communications MSP,Security MSP engagement. The initiative focused on creating a 100% digital contact centre to centralize customer interactions and modernize contact centre operations.
Kerv Managed Services configured Genesys Cloud CX to deliver omnichannel routing, conversational chatbot capabilities, and AI driven automations that orchestrated self service and agent assist workflows. Functional modules implemented included cloud contact centre routing, digital messaging channels, automated chat handling, and AI automation for reply generation and workload deflection.
The deployment covered Pure Gym's Leeds contact centre in the United Kingdom and targeted contact centre operations and customer experience functions. The architecture centered on a cloud hosted Genesys Cloud CX environment managed by Kerv Managed Services, with operational controls and process adjustments to shift volumes into automated channels and streamline agent workflows.
As reported in the vendor case study, the implementation produced measurable operational outcomes, including approximately 24% reduction in agent hours, a 14% increase in contacts handled per hour, and roughly 6,000 enquiries per week handled via auto replies. Rollout and governance included staged provisioning of omnichannel capabilities and automation to manage agent workload and improve throughput.
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