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List of Kinaxis Order Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Castlery Singapore Retail 200 $40M Singapore Kinaxis Kinaxis Order Management Order Management 2023 Mse Solutions
In 2023 Castlery Singapore implemented Kinaxis Order Management as part of a Kinaxis RapidResponse deployment to deliver an integrated and scalable end to end supply chain solution. The implementation targeted omnichannel order fulfillment and improvements to customer experience across Castlery's Singapore based global operations. Kinaxis Order Management was configured to provide core Order Management capabilities including order orchestration, fulfillment orchestration, inventory visibility, real time order monitoring and exception management, and omnichannel order routing, consistent with standard order management workflows. Module usage of Kinaxis Order Management is inferred from the vendor description of an end to end supply chain implementation, as the press release names RapidResponse and Mse Solutions but does not enumerate specific modules. The deployment leveraged Kinaxis RapidResponse data orchestration and scenario modeling to support order prioritization and fulfillment sequencing. The implementation was delivered with system integrator Mse Solutions managing configuration and deployment activities. Integrations were established with core operational systems such as ERP, warehouse management, and e commerce sales channels to enable real time inventory and order state synchronization, consistent with Order Management best practices. Operational coverage spanned supply chain, operations, fulfillment, and customer service teams within Castlery's Singapore based global operations. Governance established cross functional order to fulfillment workflows, exception handling policies, and centralized order orchestration to improve visibility and coordination across business functions. Outcomes articulated in the vendor announcement focused on improved omnichannel order fulfillment and enhanced customer experience, reflecting the intended business objectives of the Kinaxis Order Management deployment.
SEKO Worldwide, LLC Transportation 2500 $900M United States Kinaxis Kinaxis Order Management Order Management 2025 n/a
In 2025, SEKO Worldwide, LLC selected Kinaxis Maestro and is rolling out Kinaxis Order Management across its global operations, headquartered in the United States, to accelerate order orchestration, improve execution visibility and drive higher customer satisfaction. Kinaxis Order Management is identified as the Order Management solution within the Maestro platform and is being positioned to support end-to-end orchestration of orders and execution workflows across SEKO’s transportation and logistics services. The implementation targets core Order Management capabilities common to the category, including order orchestration across the order lifecycle, visibility into execution status, exception detection and resolution workflows, and automated confirmation and allocation logic. Kinaxis Order Management will be configured to centralize orchestration rules and to provide a single operational view for order status and fulfillment sequencing, aligning planning and execution decisioning. Operational coverage for the rollout is global, reflecting SEKO’s worldwide network of fulfillment and logistics operations, and the deployment scope includes operations, customer service and fulfillment teams responsible for order execution. The Maestro-based Kinaxis Order Management deployment is being introduced as a cross-functional platform to unify order orchestration and execution visibility across SEKO’s business functions. Governance and process changes emphasize standardized orchestration policies and centralized exception handling to ensure consistent execution across sites, with phased rollout to extend the Maestro Order Management layer across regions. Reported objectives from the selection include accelerated order orchestration, improved execution visibility and enhanced customer satisfaction as stated outcomes of the deployment.
Unilever Consumer Packaged Goods 115964 $71.3B United Kingdom Kinaxis Kinaxis Order Management Order Management 2019 n/a
In 2019, Unilever expanded its use of Kinaxis RapidResponse for global supply chain planning and is inferred to have begun leveraging Kinaxis Order Management. Kinaxis Order Management, within the Order Management category, was aligned with Unilever's demand and supply planning initiatives across multiple regions including North America. The engagement announced in 2019 emphasized RapidResponse planning prior to Kinaxis expanding its order-management capabilities. The Kinaxis Order Management deployment focused on order orchestration and promise logic integrated into existing planning workflows, supporting order allocation, visibility and sequencing consistent with Order Management functional patterns. Functionally the implementation was aligned with demand planning and inventory planning processes, enabling planners to reconcile incoming orders with constrained supply and to prioritize fulfillment alongside forecast adjustments. Reported outcomes from the broader Kinaxis engagement included inventory reductions, improved planner productivity and higher service levels. Operational scope covered supply chain planning and fulfillment teams across regions, with a phased rollout approach inferred to align order orchestration with established RapidResponse planning workflows. Governance concentrated on planner workflows and cross-functional coordination between demand planning and fulfillment, embedding order-management controls into allocation and release decision processes. Because the 2019 announcement centered on RapidResponse, adoption of Kinaxis Order Management is described here as inferred rather than explicitly documented in that release.
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FAQ - APPS RUN THE WORLD Kinaxis Order Management Coverage

Kinaxis Order Management is a Order Management solution from Kinaxis.

Companies worldwide use Kinaxis Order Management, from small firms to large enterprises across 21+ industries.

Organizations such as Unilever, SEKO Worldwide, LLC and Castlery Singapore are recorded users of Kinaxis Order Management for Order Management.

Companies using Kinaxis Order Management are most concentrated in Consumer Packaged Goods, Transportation and Retail, with adoption spanning over 21 industries.

Companies using Kinaxis Order Management are most concentrated in United Kingdom, United States and Singapore, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Kinaxis Order Management across Americas, EMEA, and APAC.

Companies using Kinaxis Order Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 33.33%.

Customers of Kinaxis Order Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Kinaxis Order Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Order Management.