List of Knoa UEM Customers
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Since 2010, our global team of researchers has been studying Knoa UEM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Knoa UEM for Digital Adoption from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Knoa UEM for Digital Adoption include: AES Corporation, a United States based Utilities organisation with 9600 employees and revenues of $12.67 billion, Severstal, a Russia based Oil, Gas and Chemicals organisation with 50000 employees and revenues of $10.59 billion, Growmark, a United States based Consumer Packaged Goods organisation with 6500 employees and revenues of $1.00 billion and many others.
Contact us if you need a completed and verified list of companies using Knoa UEM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Knoa UEM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AES Corporation | Utilities | 9600 | $12.7B | United States | Knoa Software | Knoa UEM | Digital Adoption | 2017 | n/a |
In 2017, AES Corporation deployed Knoa UEM as part of a Digital Adoption initiative tied to its consolidation and migration to SAP S/4HANA running on SAP HANA Enterprise Cloud. The Knoa UEM deployment ran across AES’s global footprint and was positioned to inform migration sequencing and to validate post-migration application performance.
Knoa UEM was used for transaction usage analytics and user experience analysis to prioritize business transactions and custom code for migration effort. The implementation captured end user transaction telemetry to focus testing and remediation activities, and to provide baseline performance measurements for post-migration validation using Knoa UEM analytics.
The implementation was executed in the context of AES’s SAP S/4HANA program and integrated with the S/4HANA environment hosted on SAP HANA Enterprise Cloud. Operational coverage spanned the migration and testing teams across AES’s global sites, enabling targeted remediation of the highest-impact transactions and custom objects.
Governance centered on using Knoa UEM insights to reduce test scope and to sequence remediation work, which in turn sped implementation timelines and supported measurable cost and time savings during the S/4HANA migration. Post-migration validation used the same Knoa UEM metrics to confirm performance and user experience stabilization.
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Growmark | Consumer Packaged Goods | 6500 | $1.0B | United States | Knoa Software | Knoa UEM | Digital Adoption | 2017 | n/a |
In 2017, Growmark deployed Knoa UEM, resold as SAP UEM by Knoa, to monitor SAP applications running in SAP HANA Enterprise Cloud as part of a Digital Adoption initiative. The effort began in February 2017 and targeted Growmark operations in the United States and Canada to improve user adoption, UAT and Hypercare support, and segregation of duties controls.
Knoa UEM was configured to provide end user visibility and adoption analytics across SAP user journeys, delivering session level diagnostics, usage trends, and performance telemetry to prioritize UX and performance fixes. The deployment emphasized monitoring and reporting capabilities common to the Digital Adoption category, with adoption dashboards and problem isolation workflows used to support go live and stabilization activities.
The implementation integrated directly with SAP applications hosted in SAP HANA Enterprise Cloud to capture real time interaction data, with operational coverage focused on support, quality assurance for UAT and Hypercare teams, and security or compliance stakeholders engaged with segregation of duties initiatives. The system provided a unified view for cross functional teams to identify high friction transactions and areas for remediation.
Abreon Group provided implementation and enablement services for the rollout, supporting configuration, training and early hypercare processes. The Knoa UEM deployment delivered end user visibility that reduced support time and enabled Growmark to prioritize user experience and performance fixes while supporting UAT and segregation of duties efforts.
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Severstal | Oil, Gas and Chemicals | 50000 | $10.6B | Russia | Knoa Software | Knoa UEM | Digital Adoption | 2018 | n/a |
In 2018, Severstal deployed Knoa UEM as a Digital Adoption solution after migrating its ERP database to SAP HANA to identify database-related performance degradations and reduce time spent investigating user errors across its SAP landscape. The Knoa UEM deployment was positioned to give application support and SAP operations direct visibility into production user activity tied to database performance. The implementation instrumented SAP transactions and user sessions to provide end-to-end user behavior visibility across roughly 15,000 employees, enabling analysts to link specific user workflows to SAP HANA performance symptoms. Knoa UEM was integrated with Severstal's SAP ERP landscape and SAP HANA environment to correlate user interaction telemetry with backend database metrics, supporting session-level diagnostics and user journey analytics typical of Digital Adoption tooling. Operational ownership rested with support teams and SAP operations who used the platform for ticket triage and targeted remediation, with the deployment explicitly enabling faster ticket resolution and focused remediation of SAP HANA performance issues as reported by Severstal.
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