List of Kofax PaperPort Customers
Tungsten Corporation plc
Pountney Hill House 6 Laurence Pountney Hill,
London, EC4R 0BL,
United Kingdom
London, EC4R 0BL,
United Kingdom
44 20 3318 5177
Professional Services
227
$48M
Since 2010, our global team of researchers has been studying Kofax PaperPort customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Kofax PaperPort for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Kofax PaperPort for Document Management include: RBC Investor & Treasury Services, a Canada based Banking and Financial Services organisation with 4500 employees and revenues of $1.20 billion, Brother USA, a United States based Professional Services organisation with 1800 employees and revenues of $200.0 million, Harwood Andrews, a Australia based Professional Services organisation with 200 employees and revenues of $22.0 million, Planon Canada, a Canada based Construction and Real Estate organisation with 30 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using Kofax PaperPort, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Kofax PaperPort customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Brother USA | Professional Services | 1800 | $200M | United States | Tungsten Automation | Kofax PaperPort | Document Management | 2019 | n/a |
In 2019, Brother USA implemented Kofax PaperPort for Document Management to support document capture and desktop record-keeping for small offices and workgroups in the United States. Kofax PaperPort is delivered as a desktop software bundle or supported application on select Brother MFP and printer models, enabling end users to scan, stack, and organize files into folder-based document stores.
Configuration focused on desktop scanning, stacking workflows, and folder-based document management, reflecting core Document Management capabilities for ad hoc capture and local record keeping. Brother documents the bundled support and distribution model on its product support pages, which define the device-level provisioning and end user installation guidance.
Operational coverage is scoped to small office and workgroup end users in the US, where the Kofax PaperPort deployment provides point of capture and local file management rather than centralized enterprise content services. Governance and rollout are managed through device provisioning and support documentation on Brother support pages, creating a consistent, device-tied desktop document capture footprint for supported models.
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Harwood Andrews | Professional Services | 200 | $22M | Australia | Tungsten Automation | Kofax PaperPort | Document Management | 2020 | n/a |
In 2020, Harwood Andrews implemented Kofax PaperPort as part of a Document Management initiative. The deployment leveraged Tungsten Automation document and PDF solutions to support a paperless office program across Harwood Andrews offices in Victoria, Australia.
The implementation centered on desktop document capture, PDF creation and organization using Kofax PaperPort, employing Document Management capabilities such as indexing, searchable PDFs and optical character recognition to streamline desktop file management and retrieval. Kofax PaperPort was configured for user-level organization and desktop workflows consistent with document capture and records retention practices.
Rollout targeted legal and administrative teams across the firm’s Victoria offices with centralized provisioning and standardized user configuration to align with records management workflows. Harwood Andrews identified AU$70k in cost savings associated with the initiative.
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Planon Canada | Construction and Real Estate | 30 | $8M | Canada | Tungsten Automation | Kofax PaperPort | Document Management | 2011 | n/a |
In 2011, Planon Canada implemented Kofax PaperPort in the Document Management category as the desktop document management component bundled with PlanOn System Solutions SlimScan SS100 portable scanner. The bundle explicitly included PaperPort SE as the desktop document management software, combining local document capture and desktop DMS to enable on the go receipt and small document capture for mobile professionals. The PlanOn product line delivered this bundle globally beginning in 2011, positioning Kofax PaperPort as the central desktop software for capture and organization. Deployment architecture paired SlimScan SS100 hardware for endpoint capture with Kofax PaperPort installed on users laptops or desktops to support ingestion, basic indexing and desktop document organization. Functional capabilities implemented focused on document capture and scanning, receipt and small document capture workflows, and desktop document organization, addressing document handling needs of field and mobile professionals across Planon Canada operations.
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RBC Investor & Treasury Services | Banking and Financial Services | 4500 | $1.2B | Canada | Tungsten Automation | Kofax PaperPort | Document Management | 2012 | n/a |
In 2012, RBC Investor & Treasury Services implemented Kofax PaperPort as a Document Management solution to support operational intake and records handling across its Shareholder Services domain. The deployment targeted digitization of inbound channels managed by the operations team, including fax, email and physical item intake, and aimed to standardize capture and indexing for downstream processing in shareholder servicing workflows.
The Kofax PaperPort implementation was configured to provide capture, scanning, basic optical character recognition and document indexing capabilities consistent with Document Management patterns, and it was integrated into a broader content lifecycle strategy. Functional modules implemented included document capture and image processing, metadata indexing for retention and retrieval, and role based access to scanned records to support cheque management and distribution workflows.
Integrations were explicitly coordinated with an Enterprise Content Management repository and a Pega based workflow orchestration layer as part of a later imaging and workflow program, and the vendor engagement listed Tungsten Automation as a supplier. The program context shows cross functional involvement from Procurement, Vendor Management and IT, with business ownership for requirements, use case development, testing, training, implementation and warranty period support, reflecting end to end operational coverage across Shareholder Services processes.
Governance and rollout were executed under formal project controls, including secured funding and business resourcing, documented risk analysis and process re engineering to reduce touch points and enforce business controls. The imaging and workflow initiative expanded in scope into a 2.5 million dollar end to end capture, retention and workflow program that implemented Kofax capture alongside Enterprise Content Management and Pega in January 2016, illustrating an incremental architecture that retained Kofax PaperPort as part of the Document Management stack while layering enterprise content and orchestration capabilities.
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Kofax PaperPort Coverage
Kofax PaperPort is a Document Management solution from Tungsten Automation.
Companies worldwide use Kofax PaperPort, from small firms to large enterprises across 21+ industries.
Organizations such as RBC Investor & Treasury Services, Brother USA, Harwood Andrews and Planon Canada are recorded users of
Kofax PaperPort for Document Management.
Companies using Kofax PaperPort are most concentrated in Banking and Financial Services, Professional Services and Construction and Real Estate, with adoption spanning over 21 industries.
Companies using Kofax PaperPort are most concentrated in Canada, United States and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Kofax PaperPort across Americas, EMEA, and APAC.
Companies using Kofax PaperPort range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 0%.
Customers of Kofax PaperPort include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Kofax PaperPort customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Document Management.