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List of Konami SYNKROS Customers

Konami Gaming
Location
585 Konami Cir,
Las Vegas, 89119-3754, NV,
United States
Website
https://www.konamigaming.com/
Phone
1 702-616-1400
Artw industry
Distribution
Employee
405
Revenue
$100M

Since 2010, our global team of researchers has been studying Konami SYNKROS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Konami SYNKROS for Casino Management System from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Konami SYNKROS for Casino Management System include: Ocean Casino Resort United States, a United States based Leisure and Hospitality organisation with 2000 employees and revenues of $750.0 million, Sandia Resort & Casino, a United States based Leisure and Hospitality organisation with 1500 employees and revenues of $250.0 million, Yaamava’ Resort & Casino at San Manuel, a United States based Leisure and Hospitality organisation with 5000 employees and revenues of $220.0 million and many others.

Contact us if you need a completed and verified list of companies using Konami SYNKROS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Konami SYNKROS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Ocean Casino Resort United States Leisure and Hospitality 2000 $750M United States Konami Gaming Konami SYNKROS Casino Management System 2023 n/a
In 2023, Ocean Casino Resort implemented Konami SYNKROS as its core Casino Management System. The 20 acre luxury destination on Atlantic Citys boardwalk configured the system to centralize casino operations and guest facing wagering services. The Konami SYNKROS deployment includes Konetic, Konami Gamings employee mobile application, and an integrated SYNK31 Title 31 / Anti Money Laundering AML system. Functional capabilities brought into production include guest bonusing and funding workflows, mobile enabled jackpot hand pays, managed dispatching alerts, cash can processing, and progressive signs monitoring. Konami SYNKROS serves as the enterprise gaming management backbone to orchestrate slot operations, promotional workflows, and compliance data capture. Operational scope focuses on casino floor operations and employee workflows across guest service and gaming operations, with Konetic providing online tasking for team members to execute hand pays, dispatch responses, and cash handling procedures. Business functions impacted include casino operations, compliance, cash operations, and guest experience management. The configuration aligns front line task workflows with the Casino Management System to consolidate operational controls and monitoring. Ocean frames the SYNKROS launch as a means to offer guests new bonusing and funding options and to become an industry early adopter of fully integrated Title 31 AML capability through SYNK31. Management stated the deployment is intended to maximize efficiency and improve customer experiences, and Konami positioned the implementation as an investment in state of the art gaming technology to support the resorts ongoing growth and service strength.
Sandia Resort & Casino Leisure and Hospitality 1500 $250M United States Konami Gaming Konami SYNKROS Casino Management System 2015 n/a
Sandia Resort & Casino implemented Konami SYNKROS in 2015 as its Casino Management System to centralize slot operations, player accounting, progressive management, and device monitoring across its Albuquerque property. Konami SYNKROS served as the core application for slot accounting, player tracking, and progressive configuration in the casino operations stack. The deployment emphasized standard Casino Management System capabilities including player loyalty and account management, slot accounting and reporting, progressive fund visibility and distribution controls, EGM configuration management, and real time device monitoring. Configuration and testing workflows for EGM release were executed through SYNKROS, with configuration records used to verify readiness for play and to manage in house progressive funds. Operationally Konami SYNKROS ran alongside a heterogeneous EGM estate that included class 2 and class 3 platforms from Konami, IGT, AGS and other vendors, and coexisted with adjacent applications such as Oracle Discover, IRIS, MEI Cashflow STS, Easitrax Soft Count, and Microsoft Office for financial reporting and cash handling. The environment included a maintained inventory of network biscuit connections and progressive linkage details for wide area and multi bank linked progressives to support floor topology and progressive integrity. Governance and process changes focused on formalizing slot operations and testing procedures, coordinating configuration and release with gaming auditors, revenue auditors, gaming support analysts, and vendor field and remote technicians. Operational teams used SYNKROS for core casino functions while supplementing with Excel workbooks and VBA for technician scheduling, attendance tracking, and project coordination during installation, conversion, relocation, and removal of slot machines.
Yaamava’ Resort & Casino at San Manuel Leisure and Hospitality 5000 $220M United States Konami Gaming Konami SYNKROS Casino Management System 2018 n/a
In 2018, Yaamava’ Resort & Casino at San Manuel deployed Konami SYNKROS as its Casino Management System at the San Manuel Casino in Highland, CA. The deployment targeted property-level guest services, promotions, loyalty operations, and cashiering workflows, establishing Konami SYNKROS as the operational hub for front-line and back-office staff. Implementation supported Guest Services representatives in addressing guest concerns and coordinating with internal departments through centralized player records. Konami SYNKROS was configured to deliver player tracking and guest profile management, promotions management, loyalty program enrollment and redemption, and transaction capture to support receipt tracking and end of shift reconciliation. Guest Services staff explicitly used the Konami SYNKROS system to manage promotions and maintain accurate guest information, to track receipts for gift giveaway events, and to update account details and reconcile transactions at the close of each shift. Configuration efforts emphasized promotion rule sets, profile data integrity, and cashiering transaction logs. Operational governance enforced shift-level reconciliation procedures and cross-department workflows between Guest Services, promotions teams, and cashiering, with documented steps for tracking giveaway receipts and posting adjustments to guest accounts. User workflows routed guest service interactions and promotion redemptions through the Konami SYNKROS guest record to maintain consistent account state and audit trails. The implementation ties Yaamava’ Resort & Casino at San Manuel, Konami SYNKROS, Casino Management System, to the business functions of guest services, promotions, loyalty, and cashiering.
Showing 1 to 3 of 3 entries

Buyer Intent: Companies Evaluating Konami SYNKROS

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Konami SYNKROS. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Konami SYNKROS for Casino Management System include:

  1. Raye Insurance, a United States based Insurance organization with 10 Employees
  2. Table Mountain Casino Resort, a United States based Leisure and Hospitality company with 1200 Employees
  3. Winland Foods, a United States based Consumer Packaged Goods organization with 700 Employees

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FAQ - APPS RUN THE WORLD Konami SYNKROS Coverage

Konami SYNKROS is a Casino Management System solution from Konami Gaming.

Companies worldwide use Konami SYNKROS, from small firms to large enterprises across 21+ industries.

Organizations such as Ocean Casino Resort United States, Sandia Resort & Casino and Yaamava’ Resort & Casino at San Manuel are recorded users of Konami SYNKROS for Casino Management System.

Companies using Konami SYNKROS are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using Konami SYNKROS are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Konami SYNKROS across Americas, EMEA, and APAC.

Companies using Konami SYNKROS range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 100%, and global enterprises with 10,000+ employees - 0%.

Customers of Konami SYNKROS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Konami SYNKROS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Casino Management System.