List of KONEXUS for Government Customers
Eagle, 83616, ID,
United States
Since 2010, our global team of researchers has been studying KONEXUS for Government customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased KONEXUS for Government for Critical Event Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using KONEXUS for Government for Critical Event Management include: King County Metro Transit, a United States based Government organisation with 2716 employees and revenues of $867.0 million, Umatilla County United States, a United States based Government organisation with 350 employees and revenues of $184.0 million, City of Pendleton, OR, a United States based Government organisation with 300 employees and revenues of $33.0 million and many others.
Contact us if you need a completed and verified list of companies using KONEXUS for Government, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Collaboration software purchases.
The KONEXUS for Government customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Collaboration software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Pendleton, OR | Government | 300 | $33M | United States | KONEXUS | KONEXUS for Government | Critical Event Management | 2018 | n/a |
In 2018, City of Pendleton, OR implemented KONEXUS for Government as its Critical Event Management platform to centralize emergency and non-emergency alerts for residents, public works employees, and utility workers. Lieden Cook, Information Technician for the Public Works Department, operates the system day to day and relies primarily on KONEXUS for Government map-based targeting accessed via web browser or smartphone to select geographic areas and issue notifications.
KONEXUS for Government was configured to support map selection, multi-channel delivery, and group-based communication. The implementation uses map selection as the primary targeting mechanism to send emails, SMS, and voice messages to affected residents about power outages, water shutoffs, street sweeping, utility work, and changing traffic conditions, and it provides pre-arranged groups for assigning messages to specific Public Works employees and utility crews.
Operational coverage is centered in the Public Works Department and extends to residents and utility workers within Lieden Cook’s jurisdiction, supporting both incident communication and routine service notifications. Prior to KONEXUS, information moved in a top-down manner through departmental supervisors, after KONEXUS staff in Public Works could directly contact relevant employees and the public using targeted groups and location-based selection, changing internal communication workflows and reducing reliance on manual distribution methods.
Outcomes reported by City staff include faster, location-accurate public notifications that replaced door hanger outreach for many events, and a high level of vendor responsiveness when support is needed. The deployment emphasizes situational awareness and targeted outreach within the Critical Event Management category, enabling the Public Works team to keep the community informed during maintenance and weather-related incidents.
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King County Metro Transit | Government | 2716 | $867M | United States | KONEXUS | KONEXUS for Government | Critical Event Management | 2018 | n/a |
In 2018 King County Metro Transit deployed KONEXUS for Government as its Critical Event Management application to centralize and accelerate employee and field notifications. The implementation provided both web and mobile access for operations staff, enabling rapid distribution of emergency and non-emergency communications across the transit network in the Seattle area.
KONEXUS for Government was configured with template-driven messaging, an alert history system, and scheduled delivery capabilities. Functional capabilities used include point and click message composition, auto-filled templates, text messaging, text to voice dispatch calls, recorded notifications, and real-time polling to collect employee responses, all supporting frontline operations and dispatch coordination.
Operational use cases explicitly included notifying employees about overtime shift needs, sending voice alerts to emergency dispatch coordinators at incident scenes, and conducting workforce polls to confirm staffing and response availability. The deployment covered operations and dispatch functions within King County Metro Transit, with staff able to plan messages to send at later dates from either the web interface or a mobile device.
Governance and workflow changes centered on standardizing notification templates and archiveable alert history, simplifying communication workflows for frontline managers. End user feedback cited notifications becoming easier, clearer, and instantaneous, and highlighted time savings from template reuse and scheduled messaging as demonstrable operational benefits.
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Umatilla County United States | Government | 350 | $184M | United States | KONEXUS | KONEXUS for Government | Critical Event Management | 2016 | n/a |
In 2016, Umatilla County United States began operational use of KONEXUS for Government. The KONEXUS for Government deployment serves as the county's Critical Event Management platform for both emergency and non emergency notifications across agricultural, public works, and emergency management functions.
The implementation leverages predefined message templates, targeted recipient lists, geo referencing for area based alerts, and message polling to coordinate personnel and gather situational feedback. KONEXUS for Government was configured for multi channel delivery including text, email, and voice, enabling the county to send coordinated notifications and polls to designated groups and individual responders.
Operational coverage includes county emergency responders, search and rescue teams, public employees assigned to specific facilities, and local agricultural stakeholders who receive burn notifications. The system is used to plan and announce training exercises, notify staff about facility closures after infrastructure failures, and to broadcast geo targeted alerts to residents near incidents, including areas proximate to the Hanford site that are part of the county network.
Governance and daily use are led by Tom and his team who administer templates and recipient lists to keep communications cohesive, Tom cites the predefined templates and the system flexibility as key benefits. User reported outcomes include faster notification workflows for routine and urgent events, simplified coordination for training and response, and an ability to notify the right people quickly when incidents occur.
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Buyer Intent: Companies Evaluating KONEXUS for Government
- Townsend Management, a United States based Construction and Real Estate organization with 25 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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