List of Kong Konnect Customers
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Since 2010, our global team of researchers has been studying Kong Konnect customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Kong Konnect for API Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Kong Konnect for API Management include: CMA CGM, a France based Transportation organisation with 160000 employees and revenues of $47.00 billion, Crum & Forster, a United States based Insurance organisation with 3000 employees and revenues of $4.20 billion, Brittany Ferries, a France based Transportation organisation with 2707 employees and revenues of $568.0 million and many others.
Contact us if you need a completed and verified list of companies using Kong Konnect, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Brittany Ferries | Transportation | 2707 | $568M | France | Kong | Kong Konnect | API Management | 2022 | Cloudpense |
In 2022 Brittany Ferries implemented Kong Konnect as a cloud-native SaaS API Management platform to modernize APIs and enable autonomous teams supporting its ferry and freight services across Europe. The Konnect deployment was positioned to centralize API publishing and developer self-service while aligning platform operations with cross-border transport requirements for passenger and cargo routes.
The implementation was delivered with partner Bravenn and supported by SI Cloudpense, with Kong Konnect configured to provide a developer portal, API publishing workflows, and streamlined CI/CD integration for service teams. Kong Konnect was used to expose API documentation, accelerate developer onboarding, and automate gateway configuration consistent with API Management functional workflows.
Operational scope focused on engineering and platform teams delivering APIs for booking, freight logistics, and operational telemetry across regional routes in Europe. Governance changes emphasized team-level autonomy, standardized API publishing processes, and CI/CD driven release pipelines to speed developer onboarding and API publishing for cross-border services.
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CMA CGM | Transportation | 160000 | $47.0B | France | Kong | Kong Konnect | API Management | 2020 | n/a |
In 2020, CMA CGM adopted Kong Konnect as an API Management platform to modernize its API platform for global logistics and to enable developer self-service in Europe. CMA CGM implemented Kong Konnect to support an APIOps approach across its digital teams, positioning the application to centralize API lifecycle, discovery, and access control for logistics-oriented services.
The deployment configuration centered on Kong Konnect platform capabilities, applying a cloud-managed control plane and gateway patterns common to API Management implementations, and exposing a developer self-service portal for European engineering teams. Implementation work focused on API design-to-production automation and reusable API contracts, aligning with APIOps practices to shorten delivery cycles and increase deployment frequency.
Operational coverage extended across CMA CGM digital teams responsible for global logistics services, with explicit emphasis on developer self-service in Europe. The Konnect deployment was instrumented into APIOps pipelines and developer workflows to standardize API publishing, policy enforcement, and runtime routing across services without naming specific downstream systems.
Governance and process restructuring were driven by the APIOps model, centralizing API governance, policy enforcement, and developer onboarding. The move to Kong Konnect cut design-to-production time from months to about 48 hours and increased deployments by approximately 1000 percent, outcomes that CMA CGM reported as improving time-to-market and governance for its API-led logistics platform.
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Crum & Forster | Insurance | 3000 | $4.2B | United States | Kong | Kong Konnect | API Management | 2023 | n/a |
In 2023 Crum & Forster’s Surplus & Specialty division deployed Kong Konnect as the control plane for API Management to centralize API governance, security, and traffic control across its underwriting and integration landscape in North America. The implementation established Kong Konnect as the primary platform for policy enforcement, traffic orchestration, and developer access control supporting underwriting workflows.
Kong Konnect was configured to provide centralized API governance, security capabilities including token and policy enforcement, and traffic control for runtime routing and rate management. The deployment supported developer productivity tooling and standardized onboarding, enabling sprint-driven delivery patterns that aligned API lifecycle practices with underwriting product development.
Operational scope focused on the Surplus & Specialty division in North America, integrating the Konnect-based control plane with underwriting systems and backend services across the integration landscape. Governance changes centralized API policy and lifecycle workflows, and the Konnect-based platform reduced complexity, improved developer productivity, and accelerated time-to-new-product, enabling sprints and a December go-live for an underwriting workbench reported in the case study.
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