List of LeadChat Customers
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Australia
Since 2010, our global team of researchers has been studying LeadChat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased LeadChat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using LeadChat for Chatbots and Conversational AI include: Paul Davis Restoration USA, a United States based Construction and Real Estate organisation with 6000 employees and revenues of $1.50 billion, Tynan Motors Pty Ltd, a Australia based Automotive organisation with 400 employees and revenues of $167.0 million, Pulse Secure, a United States based Professional Services organisation with 650 employees and revenues of $150.0 million, Carlisle Homes, a Australia based Construction and Real Estate organisation with 550 employees and revenues of $150.0 million, Tricoci University, a United States based Education organisation with 360 employees and revenues of $46.0 million and many others.
Contact us if you need a completed and verified list of companies using LeadChat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The LeadChat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A Prestige Limousine Co | Transportation | 10 | $1M | United States | LeadChat | LeadChat | Chatbots and Conversational AI | 2022 | n/a |
In 2022, A Prestige Limousine Co implemented LeadChat on its public website to add a lightweight customer engagement layer. LeadChat was deployed as a Chatbots and Conversational AI application to handle inbound booking inquiries and initial lead capture for a 10 employee transportation operator in the United States.
The deployment used an embedded web chat widget on limo1010.com, configured with lead capture fields, scripted responses for common questions, and intent-driven booking prompts consistent with Chatbots and Conversational AI capabilities. Operational responsibilities were concentrated with frontline staff and the business owner, using the application’s web-based administration to tune message templates and notification targets, and to route incoming web leads to company channels such as email and phone. Governance focused on simple configuration change control and ongoing script adjustments to reflect seasonal service availability and booking policies.
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Accutek Packaging Equipment | Manufacturing | 49 | $4M | United States | LeadChat | LeadChat | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Accutek Packaging Equipment implemented LeadChat on its corporate website. The implementation uses the LeadChat application within the Chatbots and Conversational AI category to capture inbound visitor inquiries and enable web‑based conversational engagement.
The deployment centered on a website-hosted chat widget configured with proactive chat invites, lead capture forms, canned response libraries, and live agent handoff workflows. LeadChat was configured for conversational routing and transcript capture to support follow up by internal teams, reflecting common Chatbots and Conversational AI functional patterns such as automated responses, session context retention, and agent escalation.
Operational governance assigned ownership of incoming chats to the sales and customer support teams, established template and script maintenance processes, and defined escalation rules for human handoff. The scope of the rollout was the public facing website, with configuration efforts focused on conversation design and operational workflows for sales and support.
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Active Renter | Construction and Real Estate | 10 | $1M | United States | LeadChat | LeadChat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Active Renter implemented LeadChat on its public website. Active Renter deployed LeadChat as a customer-facing conversational layer in the Chatbots and Conversational AI category to capture rental inquiries and support sales, marketing, and customer support functions.
The implementation centers on a web chat widget and configured conversational flows, with scripted lead capture and qualification sequences and automated notifications directed to internal staff. Operational ownership is maintained by a small core team who manage conversation scripts, response templates, and routing rules, while LeadChat serves as the primary front-line channel for prospect engagement on Active Renter's United States website.
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Actus | Professional Services | 11 | $1M | United Kingdom | LeadChat | LeadChat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Actus implemented LeadChat on its public website. LeadChat is a Chatbots and Conversational AI application that provides an embedded conversational interface to capture inbound inquiries and support initial prospect qualification.
The implementation at this 11 person professional services firm focused on a lightweight deployment of the LeadChat web widget, configured with guided question flows, canned responses and lead capture fields. Administrative control and content updates are handled by the firm’s marketing and client services personnel, with operational coverage limited to the corporate website and governance centered on iterative script tuning and monitoring rather than a formal IT rollout.
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Aesthetic Dental Arts Of Beverly Hills | Healthcare | 10 | $1M | United States | LeadChat | LeadChat | Chatbots and Conversational AI | 2021 | n/a |
Aesthetic Dental Arts Of Beverly Hills implemented LeadChat in 2021. The practice deployed LeadChat on its public website as a cloud-hosted chat widget, providing Chatbots and Conversational AI functionality for patient engagement and lead capture. LeadChat is positioned as the conversational layer supporting inbound web interactions and preliminary appointment intent collection.
Configuration emphasized scripted conversational flows for contact data capture, basic triage questions, and routing of inquiries to the front desk, aligning the tool with patient intake and marketing contact workflows. The deployment used a client-side script embedded in the site, operating at the company level for a 10 person dental practice, and rollout was executed on the live site with local administrative access used to tune conversation scripts and train front-office staff to monitor chat activity.
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Professional Services | 4 | $1M | Australia | LeadChat | LeadChat | Chatbots and Conversational AI | 2016 | n/a |
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Professional Services | 10 | $1M | United States | LeadChat | LeadChat | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 1 | $1M | Australia | LeadChat | LeadChat | Chatbots and Conversational AI | 2017 | n/a |
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Retail | 15 | $2M | United States | LeadChat | LeadChat | Chatbots and Conversational AI | 2021 | n/a |
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Retail | 45 | $6M | United States | LeadChat | LeadChat | Chatbots and Conversational AI | 2017 | n/a |
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Buyer Intent: Companies Evaluating LeadChat
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