List of LexisNexis InstantID Customers
New York City, 10169, NY,
United States
Since 2010, our global team of researchers has been studying LexisNexis InstantID customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased LexisNexis InstantID for Customer Identification from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using LexisNexis InstantID for Customer Identification include: Florida Department of Children and Families, a United States based Government organisation with 12000 employees and revenues of $4.60 billion, Tennessee Department Of Labor And Workforce Development, a United States based Government organisation with 900 employees and revenues of $50.0 million, Texas County And District Retirement System, a United States based Banking and Financial Services organisation with 108 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using LexisNexis InstantID, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The LexisNexis InstantID customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Florida Department of Children and Families | Government | 12000 | $4.6B | United States | LexisNexis | LexisNexis InstantID | Customer Identification | 2014 | n/a |
In 2014 Florida Department of Children and Families implemented LexisNexis InstantID in the Customer Identification category to verify and authenticate applicants accessing the ACCESS Florida public assistance program. The deployment was described in LexisNexis press materials as part of the vendor's identity management offering, and LexisNexis InstantID was applied to applicant intake workflows to provide identity verification and authentication at the point of application. The implementation leveraged Customer Identification functional capabilities such as identity resolution, automated verification checks, and fraud screening to support eligibility processing. Operational coverage centered on ACCESS Florida applicant channels and eligibility units within the department, embedding LexisNexis InstantID Customer Identification checks into intake and eligibility verification processes. Governance adjustments formalized verification steps and authentication gates in eligibility workflows to reduce fraudulent enrollments, and the department reported that the LexisNexis identity management deployment reduced fraud and saved taxpayer dollars.
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Tennessee Department Of Labor And Workforce Development | Government | 900 | $50M | United States | LexisNexis | LexisNexis InstantID | Customer Identification | 2015 | n/a |
In 2015, Tennessee Department Of Labor And Workforce Development integrated LexisNexis InstantID into its unemployment insurance claims process. Tennessee Department Of Labor And Workforce Development implemented LexisNexis InstantID for Customer Identification to verify applicant identities within the state unemployment insurance program and to support claims intake and adjudication workflows.
The implementation leveraged LexisNexis InstantID real time identity verification and knowledge based authentication capabilities, combined with identity resolution and automated decisioning to flag potentially ineligible claimants. LexisNexis InstantID was configured to provide immediate verification outcomes at point of claim submission, supporting downstream case routing and manual review triggers for investigators.
Integration was focused on the unemployment insurance claims intake and adjudication systems, where verification responses were surfaced to claims processing and fraud detection teams across the Tennessee unemployment insurance program. Vendor and independent reports describe that the use of LexisNexis identity verification and knowledge based authentication in Tennessee produced substantial detection of ineligible claimants and helped the state prevent millions in improper payments, as noted in vendor materials and news coverage.
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Texas County And District Retirement System | Banking and Financial Services | 108 | $12M | United States | LexisNexis | LexisNexis InstantID | Customer Identification | 2020 | n/a |
In 2020, Texas County And District Retirement System implemented LexisNexis InstantID to strengthen identity verification across its call center and online member channels. The deployment of LexisNexis InstantID supports the Customer Identification use case for this public retirement operations organization.
Configuration included implementation of InstantID Q&A and InstantID Complete components cited for retirement systems, addressing challenge question flows and broader identity resolution and risk assessment capabilities. The solution was configured to automate identity validation, apply risk scoring and reduce manual review escalation in member onboarding and authentication workflows.
The architecture integrated LexisNexis InstantID into call center agent desktops and online member portal verification flows, enabling synchronous identity checks during inbound service calls and self service transactions. Operational scope covered member services and retirement operations teams, altering front line verification procedures and routing for higher risk cases.
Governance adjustments included standardized verification workflows and updated escalation criteria for manual review to align with automated InstantID outputs. Reported outcomes in the vendor case study included strengthened identity verification, reduced manual reviews and an improved member experience.
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Buyer Intent: Companies Evaluating LexisNexis InstantID
- Fiserv, a United States based Professional Services organization with 38000 Employees
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