List of Locus Order Management Customers
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Since 2010, our global team of researchers has been studying Locus Order Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Locus Order Management for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Locus Order Management for Order Management include: Landmark Group, a United Arab Emirates based Retail organisation with 55000 employees and revenues of $7.00 billion, Avia Avian, a Indonesia based Oil, Gas and Chemicals organisation with 1261 employees and revenues of $476.0 million, Bukalapak, a Indonesia based Retail organisation with 1018 employees and revenues of $271.0 million and many others.
Contact us if you need a completed and verified list of companies using Locus Order Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Locus Order Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Avia Avian | Oil, Gas and Chemicals | 1261 | $476M | Indonesia | Locus | Locus Order Management | Order Management | 2023 | n/a |
In 2023 Avia Avian implemented Locus Order Management, Route Planning, and a Control Tower in Indonesia to digitize distribution and delivery workflows. Locus Order Management was deployed as an Order Management solution to modernize order to delivery logistics and to digitize proof of delivery across the distribution network.
The implementation configured a centralized control tower to provide operational visibility and orchestration, with Route Planning supporting delivery sequencing and the Locus Order Management application managing order capture, fulfillment orchestration, and proof of delivery data capture. This configuration aligns with common Order Management capabilities for fulfillment orchestration, delivery scheduling, and mobile proof of delivery.
Operational scope focused on distribution and delivery functions within Indonesia, impacting logistics, field operations, warehousing fulfillment, and customer service workflows. The deployment consolidated order and delivery processes so that operations teams could manage exceptions and downstream delivery activities from a single operational plane.
Governance changes included formalizing order to delivery processes and digitizing proof of delivery workflows as described in the Locus case study. The project achieved a 95% increase in SLAs and reduced lead time from 1.21 days to 0.98 days, outcomes reported in the vendor case study.
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Bukalapak | Retail | 1018 | $271M | Indonesia | Locus | Locus Order Management | Order Management | 2022 | n/a |
In 2022, Bukalapak deployed Locus Order Management to strengthen its Order Management and last mile operations across Indonesia. The initiative used Locus’s dispatch and last mile platform to shorten planning time, optimize fleet allocation, and improve SLA adherence, positioning Locus Order Management as the central order orchestration layer for end to end delivery execution.
Implementation focused on dispatch and route planning capabilities, fleet allocation logic, scheduling and SLA monitoring typical of modern Order Management systems. Locus Order Management was configured to orchestrate orders through planning and execution stages, enabling tighter alignment between order assignment, vehicle utilization, and delivery time windows across Bukalapak’s logistics workflows.
Operational coverage spanned Bukalapak’s nationwide delivery network in Indonesia and impacted logistics, operations, and customer service functions. The Bukalapak engagement reported quantifiable operational outcomes from the Locus platform, including approximately 25 percent reductions in vehicle counts, about 30 percent higher vehicle utilization, and roughly 23 percent improved SLA compliance, reflecting improved planning and execution driven by the Order Management implementation.
Governance and process adjustments included embedding SLA tracking into operational workflows and centralizing planning decisions to leverage the Locus Order Management data outputs. These changes oriented Bukalapak’s operational governance toward continuous monitoring of fleet efficiency and SLA adherence, with Locus Order Management serving as the operational control point for order to delivery orchestration.
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Landmark Group | Retail | 55000 | $7.0B | United Arab Emirates | Locus | Locus Order Management | Order Management | 2024 | n/a |
In 2024, Landmark Group deployed Locus Order Management across its retail division in the GCC. The deployment paired Locus Order Management with Route Planning solutions to automate order planning and delivery sequencing, targeting planner dependency reduction and regional orchestration of retail logistics.
The implementation emphasized Order Management capabilities including automated order planning and orchestration, route optimization and planning, planner workbench automation, and fleet utilization controls. Locus Order Management was configured to centralize order intake and sequencing and to produce optimized route plans for execution, reducing manual intervention in core planning workflows.
The rollout covered order management and route planning across GCC countries, shifting day to day planner tasks to system driven automation and centralized operational governance. The deployment reduced manual dependency by approximately 80 to 85 percent and delivered approximately a 5 percent improvement in last mile productivity while improving fleet utilization.
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