List of Loxxess SMILE Customers
Tegernsee, 83684,
Germany
Since 2010, our global team of researchers has been studying Loxxess SMILE customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Loxxess SMILE for Logistics Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Loxxess SMILE for Logistics Management include: dm-drogerie markt, a Germany based Retail organisation with 79745 employees and revenues of $14.79 billion, Vodafone Germany, a Germany based Communications organisation with 16000 employees and revenues of $12.57 billion, Zooroyal Germany, a Germany based Retail organisation with 87 employees and revenues of $117.0 million and many others.
Contact us if you need a completed and verified list of companies using Loxxess SMILE, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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dm-drogerie markt | Retail | 79745 | $14.8B | Germany | Loxxess | Loxxess SMILE | Logistics Management | 2017 | n/a |
In 2017 dm-drogerie markt began using LOXXESS smart logistics for e-commerce. dm-drogerie markt later adopted Loxxess SMILE as its Logistics Management solution to support rapid SKU expansion and rising online volumes in its e-commerce channel.
Loxxess SMILE combines artificial intelligence, automation and employee integration to manage warehouse processes, the implemented software accumulating real-time data to optimize warehouse topology, travel paths and material flow. The solution’s functional capabilities center on automated order fulfilment orchestration, real-time inventory and flow analytics, and dynamic routing of pick and pack processes consistent with Logistics Management workflows.
Operational deployment is based at the LOXXESS multi-user campus in Bor, serving dm’s online distribution centre and e-commerce fulfilment operations. The implementation was explicitly designed to handle SKU growth from initial assortments through 18,300 products and to absorb peak demand spikes, recording a five-times cumulative increase in processed quantities during the collaboration.
Governance and rollout followed a compressed six month realization window, with LOXXESS continuing iterative development of SMILE while integrating shop floor staff into automated processes. dm reports SMILE optimized processes and shortened turnaround times, and the solution was recognized as a finalist for the German Logistics Prize 2019, reflecting operational validation of the Logistics Management approach.
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Vodafone Germany | Communications | 16000 | $12.6B | Germany | Loxxess | Loxxess SMILE | Logistics Management | 2012 | n/a |
In 2012 Vodafone Germany engaged LOXXESS to manage its cable and device logistics from LOXXESS's Bor centre in the Czech Republic. LOXXESS has processed roughly two million orders per year for Vodafone Germany, and LOXXESS is inferred to apply the application Loxxess SMILE to orchestrate AI and automation enabled e commerce logistics workflows supporting those operations.
The implementation centers on Logistics Management operations that include storage, returns handling, testing and refurbishment workflows. Loxxess SMILE is described in context as supporting inventory management, returns processing and refurbishment orchestration, and the environment includes sustainability measures such as reusable transport boxes integrated into packing and transit procedures.
Operational coverage is run from the Bor centre and focuses on media and telecom device logistics rather than classic retail e commerce, with LOXXESS managing end to end tasks from receipt through quality testing and device refurbishment. Governance is organized around centralized warehouse operations at Bor with operational process ownership for returns and refurbishment, and the deployment has been in continuous operation since 2012, processing the stated annual order volume and applying the noted sustainability practices.
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Zooroyal Germany | Retail | 87 | $117M | Germany | Loxxess | Loxxess SMILE | Logistics Management | 2016 | n/a |
In 2016 Zooroyal Germany began using Loxxess SMILE for Logistics Management to support e commerce fulfilment and returns processing from the Loxxess Bor site in the Czech Republic. The deployment covered order handling for Germany, Czechia and Austria and placed explicit emphasis on improved handling of heavy and fragile items.
The implementation centered on Loxxess SMILE capabilities for AI driven pick2pack optimization, automated packing workflows and returns orchestration, aligning warehouse execution with packing and quality control processes. Configuration work focused on pick path optimization, packing station sequencing and specialised packing controls for fragile SKUs, consistent with Logistics Management functional workflows.
Operational scope was limited to the Bor fulfilment centre, where fulfilment, returns and packing services were provided to Zooroyal Germany, impacting e commerce operations, warehouse operations and customer returns handling. Day to day processing and material handling were executed on site at Bor to support multi market order flows into Germany, Czechia and Austria.
SMILE usage is inferred because Loxxess describes AI driven pick and pack optimization and applies its SMILE e commerce concept across Bor operations, and Loxxess has publicly reported improved handling of heavy and fragile items for Zooroyal. The record therefore documents a vendor delivered, operations centric Logistics Management deployment of Loxxess SMILE for Zooroyal Germany rather than a named systems migration.
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