List of Macaw CRM Customers
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Since 2010, our global team of researchers has been studying Macaw CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Macaw CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Macaw CRM for CRM include: CRES a Gallagher Company, a United States based Insurance organisation with 75 employees and revenues of $25.0 million, Exceptional Risk Advisors, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Macaw CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Macaw CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CRES a Gallagher Company | Insurance | 75 | $25M | United States | Nest Innovative Solutions | Macaw CRM | CRM | 2017 | n/a |
In 2017, CRES a Gallagher Company engaged Nest Innovative Solutions to deploy Macaw CRM as a cloud-hosted application. Macaw CRM serves as a CRM and agency management system to centralize agency workflows and customer records across the CRES insurance operation, and the engagement initiated a cloud migration program with an ongoing application update cadence managed with the vendor.
The deployment emphasized Macaw CRM modules aligned to agency management and CRM functional workflows, with configuration to support contact management, activity tracking, and policy servicing orchestration inferred from the agency management focus. Implementation scope included configuration, maintenance, and routine updates to sustain CRM operations, and governance was structured around vendor led application maintenance by Nest Innovative Solutions beginning in 2017 while CRES operational teams retained day to day usage and workflow ownership.
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Exceptional Risk Advisors | Professional Services | 10 | $1M | United States | Nest Innovative Solutions | Macaw CRM | CRM | 2024 | n/a |
In 2024, Exceptional Risk Advisors engaged Nest Innovative Solutions to deploy Macaw CRM, adopting a CRM platform to digitize underwriting and policy-servicing workflows. The U.S.-based Excess & Surplus lines MGA implemented Macaw CRM to centralize customer relationship management and case handling across its U.S. operations, with a primary aim of improving scalability and service levels.
The implementation focused on CRM core capabilities, delivering account and contact management alongside workflow automation to orchestrate underwriting case progression and policy-servicing tasks. Configuration emphasized policy lifecycle tracking and automated task orchestration to align broker, underwriter, and servicing workflows, leveraging Macaw CRM functionality typical of CRM and agency management platforms.
Operational coverage targeted Exceptional Risk Advisors U.S. operations, and the deployment impacted underwriting, policy servicing, and client-facing sales and service functions. Governance and process changes standardized case handoffs and automated notifications to enforce consistent workflows. The public testimonial cites improved scalability and service levels as outcomes of the Macaw CRM deployment.
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Buyer Intent: Companies Evaluating Macaw CRM
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