List of Maestro ResWave Booking Engine Customers
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Since 2010, our global team of researchers has been studying Maestro ResWave Booking Engine customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Maestro ResWave Booking Engine for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Maestro ResWave Booking Engine for Reservation and Booking Management include: Crystal Springs Resort, a United States based Leisure and Hospitality organisation with 1500 employees and revenues of $200.0 million, Snow King Resort Hotel, a United States based Leisure and Hospitality organisation with 125 employees and revenues of $17.0 million, The Allison Inn & Spa, a United States based Leisure and Hospitality organisation with 58 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using Maestro ResWave Booking Engine, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Maestro ResWave Booking Engine customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Crystal Springs Resort | Leisure and Hospitality | 1500 | $200M | United States | Maestro Hospitality Solutions | Maestro ResWave Booking Engine | Reservation and Booking Management | 2016 | n/a | In 2016, Crystal Springs Resort deployed Maestro ResWave Booking Engine as part of its Reservation and Booking Management capabilities to streamline group booking workflows. The rollout emphasized group landing pages that allowed event organizers and attendees to self-manage rooming lists and place individual reservations through web-based booking flows. The Maestro ResWave Booking Engine configuration included group landing page templates, self-service rooming list management, individual reservation workflows, and automated confirmation and status updates consistent with Reservation and Booking Management functional patterns. These modules were configured to reduce manual intervention by the reservations team and to standardize group booking processes. ResWave was integrated with Maestro PMS, providing synchronized availability and reservation data between the booking engine and the property management system. Operational coverage focused on the resort reservations team and group sales functions at the Northern New Jersey resort site, with organizers and attendees interacting directly via ResWave group pages. Governance and process changes centered on shifting group booking responsibilities toward self-service, while the reservations team adopted verification and rooming list review controls. The 2016 PRWeb announcement noted time savings for the reservations team as a primary outcome following the ResWave integration. | |
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Snow King Resort Hotel | Leisure and Hospitality | 125 | $17M | United States | Maestro Hospitality Solutions | Maestro ResWave Booking Engine | Reservation and Booking Management | 2012 | n/a | In 2012 Snow King Resort Hotel implemented the Maestro ResWave Booking Engine as part of a broader Maestro Property Management deployment, classified under Reservation and Booking Management. The deployment supported the resort operation within Benchmark Hospitality International's property program and was aligned with Benchmark's cloud-forward implementation practices. The technical configuration included Maestro Front Office PMS, Condo and Owner Management, ResWave Online Booking Engine, Yield Management, and Travel Agency modules. Maestro ResWave Booking Engine was configured to handle online reservations and direct booking workflows, and it was paired with Yield Management to coordinate rates and inventory, leveraging core Reservation and Booking Management capabilities. The rollout followed integration patterns Benchmark described for its properties, enabling interfaces to point of sale, C-RES mobile apps, call accounting, in room entertainment and other hotel systems to streamline guest billing and operational handoffs. Governance concentrated on centralizing front desk, reservations and owner management workflows under Maestro, with the Maestro ResWave Booking Engine serving as the customer facing booking layer and supporting revenue generating tools and productivity improvements Benchmark reported. | |
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The Allison Inn & Spa | Leisure and Hospitality | 58 | $7M | United States | Maestro Hospitality Solutions | Maestro ResWave Booking Engine | Reservation and Booking Management | 2010 | n/a | In 2010, The Allison Inn & Spa implemented Maestro ResWave Booking Engine as its Reservation and Booking Management solution at the property in the Pacific Northwest, United States. The Maestro ResWave Booking Engine was provisioned to enable mobile and social-media direct bookings and to capture real-time reservations through the hotel's direct channels. The deployment was documented in Maestro and Hotel Online coverage around 2010. The implementation used Maestro's integrated real-time booking capabilities to manage online availability, rate presentation, and booking capture, aligning booking workflows with guest profile and front desk processes. Operational scope was property-level, impacting reservations, revenue management, and marketing by opening mobile and social media checkout paths. The 2010 coverage cited increased direct bookings and higher guest spend as observed outcomes. |
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