List of Magic Touch Software Customers
San Marcos, 92069-2979, CA,
United States
Since 2010, our global team of researchers has been studying Magic Touch Software customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Magic Touch Software for Laboratory Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Magic Touch Software for Laboratory Management include: Protec Dental Laboratories, a Canada based Life Sciences organisation with 250 employees and revenues of $40.0 million, ProSomnus, a United States based Life Sciences organisation with 100 employees and revenues of $19.0 million, Crown-Ceram, a France based Life Sciences organisation with 50 employees and revenues of $5.0 million, Van Hook Dental Studio, a United States based Healthcare organisation with 35 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Magic Touch Software, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Magic Touch Software customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Crown-Ceram | Life Sciences | 50 | $5M | France | Magic Touch Software | Magic Touch Software | Laboratory Management | 2019 | n/a |
In 2019, Crown-Ceram implemented Magic Touch Software as its Laboratory Management platform across its French operations. The deployment positioned Magic Touch Software to manage case handling and improve operational visibility for a 50 person life sciences firm, replacing capabilities previously provided by a custom LMS.
The implementation integrated carrier tracking, accounting interfaces, and a customer portal to centralize case visibility and reduce shipping errors. Functional configuration emphasized case management and sample tracking workflows typical of Laboratory Management, with automation of carrier status feeds and customer facing case updates via the portal.
Operational governance concentrated on lab managers and customer service workflows, with rollout limited to France and aligned to shop floor and customer facing processes. The case study reports outcomes from the deployment, notably managers became approximately 300% more productive and customer communication improved through the portal, indicating substantial operational uplift in case processing and shipping coordination.
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ProSomnus | Life Sciences | 100 | $19M | United States | Magic Touch Software | Magic Touch Software | Laboratory Management | 2016 | n/a |
In 2016 ProSomnus implemented Magic Touch Software as a Laboratory Management application to support HR and finance workflows. The deployment is documented at the Pleasanton, CA site where an HR Coordinator maintained personnel related data and worked closely with the CAO on reporting tasks.
The implementation focused on personnel and financial recordkeeping capabilities in Magic Touch Software, configured for HR coordinator use and CAO review. Functional activities included maintaining and verifying personnel records, recording and verifying financial records, and running financial reports within Magic Touch Software alongside parallel reporting in QuickBooks. Access controls and role segregation were applied to separate HR maintenance from financial approval workflows.
Financial reporting was operated in a hybrid manner, with ProSomnus using Magic Touch Software alongside QuickBooks for reporting and reconciliation, and payroll processed outside the application through Insperity's PEO. Operational scope covered HR and finance business functions, establishing governance for personnel data maintenance and financial record verification across the organization.
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Protec Dental Laboratories | Life Sciences | 250 | $40M | Canada | Magic Touch Software | Magic Touch Software | Laboratory Management | 2016 | n/a |
In 2016, Protec Dental Laboratories implemented Magic Touch Software DLCPM as an all in one Laboratory Management platform in Canada, consolidating multiple operational systems to support rapid scale. The deployment centralized production, CRM, accounting, shipping and employee timeclock capabilities into a single application instance to streamline core lab operations.
The implementation configured Magic Touch Software DLCPM with functional modules for production management, CRM, accounting, shipping and timekeeping, applying standard Laboratory Management workflows such as case tracking and production scheduling. The platform created a unified operational environment for order capture, production routing and shipping workflow orchestration while maintaining finance and payroll posting within the same system.
Rollout covered Protec's Canadian production, shipping, sales and finance teams, aligning cross functional workflows and governance around order to ship processes and employee time reporting. The case study attributes improved operational stability and capacity to the consolidated Magic Touch solution, noting approximately 500% growth and shipping up to 500 cases per day as outcomes of the implementation.
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Healthcare | 35 | $5M | United States | Magic Touch Software | Magic Touch Software | Laboratory Management | 2016 | n/a |
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