List of Majesco Digital Agent360 for P&C Customers
Majesco
412 Mount Kemble Avenue, Suite 110C,
Morristown, 7960, NJ,
United States
Morristown, 7960, NJ,
United States
1 973-461-5200
Professional Services
3000
$350M
Since 2010, our global team of researchers has been studying Majesco Digital Agent360 for P&C customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Majesco Digital Agent360 for P&C for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Majesco Digital Agent360 for P&C for Customer Experience include: Munich Reinsurance America, a United States based Insurance organisation with 7380 employees and revenues of $5.39 billion, Open Road Insurance, a United States based Insurance organisation with 35 employees and revenues of $15.0 million, Forge Insurance, a United States based Insurance organisation with 25 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Majesco Digital Agent360 for P&C, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Forge Insurance | Insurance | 25 | $3M | United States | Majesco | Majesco Digital Agent360 for P&C | Customer Experience | 2023 | n/a |
In 2023, Forge Insurance implemented Majesco Digital Agent360 for P&C together with the Majesco P&C Intelligent Core Suite, adopting the Customer Experience application to modernize its agent-facing operations. The initial deployment targeted Forge Insurance's U.S. commercial auto business and aimed to accelerate product launches while improving quoting and servicing workflows.
Configuration centered on agent workflow orchestration via Majesco Digital Agent360 for P&C, and extended across quoting engines, underwriting rule sets, billing orchestration and claims intake workflows within the Majesco P&C Intelligent Core Suite. The implementation emphasized automation and straight-through processing capabilities to reduce manual handoffs and standardize policy lifecycle processing.
Operational coverage was focused on United States commercial auto lines and the broker and agent channel, aligning Customer Experience with core business functions including quoting, underwriting, billing and claims. The program also supported faster product launches through centralized product configuration and rule-driven pricing that fed agent quote flows.
Governance incorporated centralized configuration of underwriting rules and quote templates to enforce consistent decisioning and enable automated processing. Outcomes reported from the deployment included rapid quoting improvements, reducing initial quote time from days to minutes, and automated straight-through processing to improve agent experience and operational efficiency in the United States.
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Munich Reinsurance America | Insurance | 7380 | $5.4B | United States | Majesco | Majesco Digital Agent360 for P&C | Customer Experience | 2023 | n/a |
In 2023, Munich Reinsurance America implemented Majesco Digital Agent360 for P&C as part of a broader go-live of the Majesco P&C Intelligent Core Suite for Munich Re Specialty Group North America. The deployment targeted a new operating model across underwriting, policy, billing and claims in North America and aimed to accelerate specialty product development.
Majesco Digital Agent360 for P&C provided Customer Experience capabilities as the agent engagement and distribution layer, extending digital workflows for broker and agent interactions, policy servicing touchpoints, and agent-facing product configuration. The broader Majesco P&C Intelligent Core Suite deployment encompassed core underwriting, policy administration, billing operations and claims management modules configured to support specialty lines and rapid product templating.
Operational coverage was focused on Munich Re Specialty Group North America with the Digital Agent360 layer embedded into distribution and agent engagement workflows to streamline access to policy and underwriting data. The implementation aligned agent portals and digital engagement flows with specialty product lifecycle processes to reduce friction between distribution and underwriting.
Governance changes emphasized centralized product configuration and underwriting rule management to accelerate specialty product launches, with operational ownership distributed across underwriting, distribution and policy operations teams. The program enabled a new operating model across underwriting, policy, billing and claims in North America and supported faster specialty product development.
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Open Road Insurance | Insurance | 35 | $15M | United States | Majesco | Majesco Digital Agent360 for P&C | Customer Experience | 2024 | n/a |
In 2024, Open Road Insurance implemented Majesco Digital Agent360 for P&C as part of a broader deployment of Majesco’s P&C Intelligent Core Suite and Majesco Digital Customer360. The implementation supported a new U.S. collector-vehicle insurance managing general agent launch, targeting agent partners and retail customers across multiple U.S. states, and it is categorized under Customer Experience to deliver modern digital interactions for both customers and agents.
The solution configuration centered on Majesco Digital Agent360 for P&C delivering a data-driven digital agent portal, with Majesco Digital Customer360 providing consolidated customer profiles and journey orchestration capabilities. The P&C Intelligent Core Suite supplied the core insurance data and operational context that informed digital workflows, enabling policy-aware agent interactions, streamlined quote and bind flows, and standardized customer journeys. Implementation work included configuration of agent workflows, digital form handling, and reusable journey templates to maintain consistency across channels.
Architecturally the deployment integrated Majesco Digital Agent360 for P&C with Majesco Digital Customer360 and the P&C Intelligent Core Suite to create a cohesive front-to-core flow between agent portal activity and core policy records. Operational scope covered agent channels and consumer-facing journeys for the MGA launch across U.S. states, aligning underwriting, distribution and customer service functions to the new digital interfaces. Rollout emphasized staged onboarding of agent partners and iterative expansion of state coverage to support rapid scaling.
The implementation explicitly aimed to accelerate go-to-market and support rapid scaling while delivering a modern digital experience for customers and agent partners. The configuration emphasized a differentiated, data-driven agent portal and orchestrated customer journeys to support the MGA business model. Governance centered on centralized digital journey templates and standardized agent onboarding processes to preserve experience consistency as operations expand.
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Buyer Intent: Companies Evaluating Majesco Digital Agent360 for P&C
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FAQ - APPS RUN THE WORLD Majesco Digital Agent360 for P&C Coverage
Majesco Digital Agent360 for P&C is a Customer Experience solution from Majesco.
Companies worldwide use Majesco Digital Agent360 for P&C, from small firms to large enterprises across 21+ industries.
Organizations such as Munich Reinsurance America, Open Road Insurance and Forge Insurance are recorded users of
Majesco Digital Agent360 for P&C for Customer Experience.
Companies using Majesco Digital Agent360 for P&C are most concentrated in Insurance, with adoption spanning over 21 industries.
Companies using Majesco Digital Agent360 for P&C are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Majesco Digital Agent360 for P&C across Americas, EMEA, and APAC.
Companies using Majesco Digital Agent360 for P&C range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.
Customers of Majesco Digital Agent360 for P&C include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Majesco Digital Agent360 for P&C customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.