List of Majesco L&AH Intelligent Core Suite Policy Customers
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United States
Since 2010, our global team of researchers has been studying Majesco L&AH Intelligent Core Suite Policy customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Majesco L&AH Intelligent Core Suite Policy for Insurance Policy Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Majesco L&AH Intelligent Core Suite Policy for Insurance Policy Administration include: Cigna Healthcare, a United States based Insurance organisation with 71295 employees and revenues of $244.38 billion, Unum Group, a United States based Insurance organisation with 10665 employees and revenues of $11.99 billion, Boston Mutual Life Insurance Company, a United States based Insurance organisation with 400 employees and revenues of $265.0 million and many others.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Boston Mutual Life Insurance Company | Insurance | 400 | $265M | United States | Majesco | Majesco L&AH Intelligent Core Suite Policy | Insurance Policy Administration | 2023 | n/a |
In 2023, Boston Mutual Life Insurance Company selected Majesco L&AH Intelligent Core Suite Policy for Insurance Policy Administration to modernize its core business platform and enhance customer experience for life insurance policy administration and customer journey management in the United States. The engagement concentrates on policy administration and CRM process areas, with explicit emphasis on improving policyholder, producer, and employee experiences through a unified core.
The deployment leverages the Majesco L&AH Intelligent Core Suite Policy policy administration components and customer portal capabilities as the primary functional modules. Configuration work is described as including policy lifecycle management, centralized policy servicing workflows, and customer and producer portal functionality to support new business, servicing, endorsements, and self service interactions consistent with Insurance Policy Administration functional patterns.
Operational scope is U.S. centric and impacts policy administration, customer service, distribution management for producers, and internal operations teams. The architecture centralizes policy and customer data within the Majesco L&AH Intelligent Core Suite Policy to enable coordinated policy servicing and customer journey orchestration.
Governance and process transformation are positioned around centralized workflow orchestration and CRM alignment to streamline policy servicing and customer engagement, with program objectives explicitly stated as enhancing policyholder, producer, and employee experiences. The project narrative emphasizes core modernization and customer journey management as the principal implementation drivers.
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Cigna Healthcare | Insurance | 71295 | $244.4B | United States | Majesco | Majesco L&AH Intelligent Core Suite Policy | Insurance Policy Administration | 2021 | n/a |
In 2021, Cigna Healthcare implemented Majesco L&AH Intelligent Core Suite Policy to support its supplemental health solutions. The deployment targeted Insurance Policy Administration for group accidental injury, critical illness, and hospital care, delivering policy administration, billing, and claims capabilities for group benefits across the United States.
The implementation configured core functional modules for policy administration, billing orchestration, and claims handling aligned to the process area policy administration/group benefits. Majesco L&AH Intelligent Core Suite Policy was used to model and provision new supplemental health products and to standardize product configuration and lifecycle workflows, supporting accelerated new product development.
Operational coverage focused on Cigna's supplemental health business functions including group benefits administration, billing operations, claims processing, and product management. The program improved integration across the enterprise by consolidating policy administration workflows and enabling more consistent data flow between policy, billing, and claims domains.
Governance emphasized centralized policy administration for group supplemental products and streamlined operational handoffs between underwriting, benefits administration, and claims teams. Reported outcomes included accelerated new product development, improved enterprise integration, faster speed-to-market, and operational efficiencies attributable to the Majesco L&AH Intelligent Core Suite Policy implementation.
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Unum Group | Insurance | 10665 | $12.0B | United States | Majesco | Majesco L&AH Intelligent Core Suite Policy | Insurance Policy Administration | 2016 | n/a |
In 2016, Unum Group initiated implementation of Majesco L&AH Intelligent Core Suite Policy to modernize its U.S. employee benefits business. The deployment targeted Insurance Policy Administration for group and individual life, annuity, disability and other non medical health products and included Majesco Billing to centralize administration and billing processes.
Majesco Policy for L&A and Group was configured to support policy lifecycle management, benefits administration workflows and product configuration for group and individual lines. Majesco Billing was implemented to manage premium billing, invoicing and receivables workflows, and the Majesco L&AH Intelligent Core Suite Policy incorporated rules based processing and standard policy administration functions aligned to benefits processing.
Operational scope covered Unum's U.S. employee benefits operations, with the program designed to standardize policy administration and billing across regional business units and service teams. The work focused on consolidating core policy administration and billing capabilities within the Majesco platform to improve service delivery and to enable future business opportunities across the U.S. market.
Governance emphasis centered on centralizing policy and billing processes and aligning workflow controls to support consistent benefits administration. Rollout and process changes were positioned to create a foundation for new product introductions and scalability within Insurance Policy Administration and adjacent benefits functions.
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