List of Mark43 RMS Customers
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Since 2010, our global team of researchers has been studying Mark43 RMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mark43 RMS for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mark43 RMS for Document Management include: The Port Authority of New York & New Jersey, a United States based Government organisation with 7000 employees and revenues of $5.98 billion, Oakland Police Department, a United States based Government organisation with 1072 employees and revenues of $272.0 million, Scottsdale Police Department United States, a United States based Government organisation with 703 employees and revenues of $210.0 million and many others.
Contact us if you need a completed and verified list of companies using Mark43 RMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Mark43 RMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Oakland Police Department | Government | 1072 | $272M | United States | Mark43 | Mark43 RMS | Document Management | 2025 | n/a | In 2025, Oakland Police Department selected Mark43 RMS, OnScene and Analytics. Mark43 RMS is being deployed as a Document Management solution to modernize report writing, investigations and crime-data reporting across the city. The implementation centers on Mark43 RMS for structured incident and records capture, OnScene for mobile field report entry, and Mark43 Analytics for real-time dashboards and crime-data visualization. Configuration work focuses on standardized report templates, automated administrative workflows within report writing, and linkage of case records to support investigative workflows. Mark43 RMS provides Document Management capabilities for intake, retention and retrieval of incident documentation. Operational scope targets report writing and investigations across the Oakland Police Department, with explicit aims to reduce officers' administrative workload and free time for patrol and community engagement. The program includes automation of NIBRS submissions and delivery of real-time analytics dashboards via Mark43 Analytics to support citywide crime-data reporting. Governance emphasis is on standardizing reporting workflows and NIBRS automation to align crime-data practices across departments, and on embedding Document Management controls into operational processes for patrol and investigative functions. | |
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Scottsdale Police Department United States | Government | 703 | $210M | United States | Mark43 | Mark43 RMS | Document Management | 2022 | n/a | In November 2022, Scottsdale Police Department launched Mark43 RMS to modernize report writing, investigations and real-time data sharing across the department. Mark43 RMS was implemented as the agency Document Management platform to centralize incident records and support structured NIBRS reporting in Arizona. The deployment included Mark43 Analytics alongside core report-writing and investigative workflows, enabling centralized document capture, structured incident data, and case-level record linking. Configuration focused on automated report ingestion, records classification for NIBRS alignment, and operational dashboards to surface investigative leads and situational awareness for patrol and investigative units. Integrations were implemented with body-worn camera systems and other third-party systems to reduce data silos and to speed investigative workflows, creating a single record of incident narratives and associated media. The rollout covered department operations in Scottsdale, Arizona, and emphasized real-time data sharing between frontline officers and investigative teams to improve officer situational awareness. Governance changes centered on standardized reporting processes and data sharing protocols to support NIBRS compliance and cross-system evidence linkage, with workflows updated to align incident reports, analytics outputs, and media assets. Report writing, investigations, and analytics capabilities in Mark43 RMS were explicitly used to reduce manual handoffs, lower siloed data risk, and accelerate investigative case progression. | |
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The Port Authority of New York & New Jersey | Government | 7000 | $6.0B | United States | Mark43 | Mark43 RMS | Document Management | 2024 | n/a | In 2024 The Port Authority of New York & New Jersey selected Mark43 RMS, deploying Mark43 RMS as the Document Management component of a cloud native public safety suite that also included Mark43 CAD, OnScene and Mark43 Analytics. The decision was scoped to the Port Authority Police Department and targeted records, dispatch and case workflows across the Authority's airports, bridges, tunnels and transit facilities in the New York/New Jersey region. Mark43 RMS was implemented to centralize incident records and case management, while Mark43 CAD was provisioned for dispatch and OnScene was incorporated for field reporting and incident documentation, with Mark43 Analytics providing consolidated reporting and operational insight. The configuration emphasized a cloud native architecture with secure data segregation and role based access controls consistent with large agency records management best practices. Integrations were structured between Mark43 RMS, CAD, OnScene and Analytics to enable near real time information flow between dispatch, field units and records, supporting cross jurisdictional information sharing across the Authority's sites. The initiative highlighted FedRAMP High security compliance as a governing requirement for deployment, shaping data residency, encryption and access governance controls. Operationally the rollout focused on consolidating records workflows and improving data accessibility for officers and investigators across multiple business functions, including patrol operations, investigations and dispatch centers. The program explicitly aims to improve officer efficiency and interagency information sharing, with security governance and standardized records workflows positioned as core elements of the implementation strategy. |
Buyer Intent: Companies Evaluating Mark43 RMS
- Rochester Police Department United States, a United States based Government organization with 850 Employees
- Harvard University, a United States based Education company with 19000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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