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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Marsello Customer Loyalty Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Bakers Delight New Zealand Leisure and Hospitality 100 $10M New Zealand Marsello Marsello Customer Loyalty Customer Loyalty 2022 n/a
In 2022, Bakers Delight New Zealand implemented Marsello Customer Loyalty, relaunching their Bakers Club program and unifying in-store and online CRM and marketing under a Customer Loyalty solution. The deployment targeted the national Bakers Delight New Zealand footprint and centralized customer enrollment and program management. The implementation used Marsello Customer Loyalty modules for points-based loyalty, a customer portal, and integrated email and SMS marketing to run targeted campaigns. Configuration included campaign scheduling and automation, double-points hours promotions, customer segmentation for targeted messaging, and campaign sales attribution tracking to link promotional activity to transactions. Operationally the platform unified customer records across in-store and online channels, enabling marketing and store operations teams to orchestrate promotions and enrollment workflows from a central CRM. The relaunch produced nearly 8x growth in the customer database and achieved a 95% program participation rate in New Zealand, outcomes reported in the Marsello case study.
Pinjarra Bakery Leisure and Hospitality 120 $8M Australia Marsello Marsello Customer Loyalty Customer Loyalty 2022 n/a
In 2022, Pinjarra Bakery implemented Marsello Customer Loyalty to centralize customer retention and CRM functions across its Australia operations, deploying the solution as its primary Customer Loyalty platform. The implementation is positioned to support both in-store enrollment and ongoing customer marketing workflows through Marsello Customer Loyalty. The deployment uses Marsello's loyalty program and QR signup capability to capture customer profiles at point of sale, and configures email and SMS automations for lifecycle marketing. A win-back flow automation is a highlighted configuration, and the automations collectively contributed to a reported 66 percent repeat purchase rate and substantial attributable revenue. Operational integration centers on a direct connection between Marsello and the bakery POS, enabling targeted campaigns and win-back offers that leverage transaction signals for segmentation. This integration supports customer marketing and store operations, enabling automated enrollment via QR codes and campaign triggers based on purchase behavior. Governance was organized around automated workflows and campaign orchestration, with marketing teams operating the loyalty program and messaging sequences to manage customer lifecycle and retention. The implementation emphasizes automated campaign governance and ongoing use of Marsello Customer Loyalty to run targeted campaigns and win-back offers.
Tennis Gear Retail 25 $5M Australia Marsello Marsello Customer Loyalty Customer Loyalty 2022 n/a
In 2022 Tennis Gear deployed Marsello Customer Loyalty to centralize omnichannel customer data across retail stores, coaching sites and ecommerce in Australia, targeting improved CRM and marketing orchestration. Marsello Customer Loyalty was positioned as the primary Customer Loyalty application to unify customer profiles, capture transactional signals at points of sale and enable centralized campaign management for retail and coaching operations. The implementation concentrated on Marsello loyalty, POS prompts and marketing automations, with configuration to support location-based segmentation, abandoned cart recovery flows and cross-channel double-points promotions. Loyalty program rules and automated customer journeys were used to drive repeat purchase behavior and to segment customers by site and purchase activity. Operationally the deployment covered physical retail stores, coaching venues and the ecommerce storefront, with POS prompts enabled at checkout to surface enrollment and consent. Customer profiles and campaign orchestration were consolidated into Marsello to provide a single control plane for CRM, segmentation and marketing execution across the three channels. Governance focused on marketing and store-level workflows, with local segmentation and campaign templates managed centrally to ensure consistent promotions and loyalty mechanics. After enabling POS prompts Tennis Gear reported a 2.5% increase in their marketable customer database, and ongoing use of Marsello marketing automations was applied to recover abandoned carts and run double-points campaigns across channels.
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FAQ - APPS RUN THE WORLD Marsello Customer Loyalty Coverage

Marsello Customer Loyalty is a Customer Loyalty solution from Marsello.

Companies worldwide use Marsello Customer Loyalty, from small firms to large enterprises across 21+ industries.

Organizations such as Bakers Delight New Zealand, Pinjarra Bakery and Tennis Gear are recorded users of Marsello Customer Loyalty for Customer Loyalty.

Companies using Marsello Customer Loyalty are most concentrated in Leisure and Hospitality and Retail, with adoption spanning over 21 industries.

Companies using Marsello Customer Loyalty are most concentrated in New Zealand and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Marsello Customer Loyalty across Americas, EMEA, and APAC.

Companies using Marsello Customer Loyalty range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Marsello Customer Loyalty include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Marsello Customer Loyalty customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Loyalty.