List of MasterControl Deviation Management Customers
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Since 2010, our global team of researchers has been studying MasterControl Deviation Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MasterControl Deviation Management for Quality Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MasterControl Deviation Management for Quality Management include: Fagron, a Belgium based Life Sciences organisation with 3035 employees and revenues of $735.0 million, WD-40 Company, a United States based Oil, Gas and Chemicals organisation with 540 employees and revenues of $516.4 million, Quva Pharma, a United States based Life Sciences organisation with 110 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using MasterControl Deviation Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Fagron | Life Sciences | 3035 | $735M | Belgium | MasterControl | MasterControl Deviation Management | Quality Management | 2021 | n/a |
In 2021, Fagron implemented MasterControl Deviation Management as part of a phased rollout of Quality Management across its U.S. and European sites. The program began with U.S. sites and expanded to Europe in subsequent phases, delivering a coordinated, multi-site QMS deployment.
The deployment used MasterControl Quality Excellence and employed Qx and Dx modules to centralize quality processes, including CAPA, training management and deviation handling. MasterControl Deviation Management was configured to formalize deviation workflows, automate notifications, and provide audit trail and document linkage consistent with Quality Management practices.
Implementation covered quality, manufacturing and compliance functions at Fagron sites, aligning local operational procedures to a common QMS platform. The rollout emphasized centralized process ownership for CAPA and training so regional teams used MasterControl Qx and Dx for case handling and training records.
Governance was centralized through phased cutovers and standardized workflows to ensure consistent deviation handling and training compliance across regions. The MasterControl case study reports a 50% reduction in deviation times and major right-first-time improvements following the rollout of MasterControl Quality Excellence and MasterControl Deviation Management.
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Quva Pharma | Life Sciences | 110 | $12M | United States | MasterControl | MasterControl Deviation Management | Quality Management | 2020 | n/a |
In 2020, QuVa Pharma implemented MasterControl Deviation Management as part of a broader rollout of MasterControl Manufacturing Excellence and Quality modules at its Sugar Land, Texas facility. The deployment focused on digitizing lab and manufacturing records and eliminating paper based testing processes across laboratory and production operations.
MasterControl Deviation Management was configured alongside MasterControl Mx and MasterControl Qx to instrument MES and QMS workflows, enabling electronic batch records, deviation capture, and quality event management. The module usage documented in the vendor case study included manufacturing execution capabilities from Mx and quality management capabilities from Qx, and the work established MasterControl Deviation Management as part of QuVa Pharma Quality Management tooling.
The implementation was executed remotely during the COVID period and integrated operations and quality processes, creating a unified process chain between laboratory testing and manufacturing release activities. Operational scope covered lab and manufacturing departments at the Sugar Land site, impacting operations and quality business functions. Outcomes reported in the source include improved throughput and right first time metrics and elimination of paper based testing processes.
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WD-40 Company | Oil, Gas and Chemicals | 540 | $516M | United States | MasterControl | MasterControl Deviation Management | Quality Management | 2019 | n/a |
In 2019, WD-40 Company deployed MasterControl Deviation Management to harmonize quality oversight across a globally dispersed contract manufacturing organization network. The deployment positioned MasterControl Deviation Management within the companys Quality Management footprint to centralize quality control and enforce consistent processes across multiple geographies and external manufacturing sites.
The implementation leveraged MasterControls Quality and Manufacturing modules, including document control, nonconformance and deviation tracking, and bill of materials management, to standardize workflows for BOM processes and deviation resolution. Configuration work focused on centralized document lifecycles, standardized deviation capture and routing, and BOM change control to support Quality and Manufacturing functions and to drive right first time outcomes across production and supply chain teams.
Operational coverage emphasized cross site governance and supply chain coordination, instrumenting a single system of record for quality events and BOM changes across internal sites and contract manufacturers. Rollout included process standardization for nonconformance reporting and deviation adjudication, and governance changes to unify approval workflows and audit trails across regions. The case notes indicate the initiative improved BOM processes, nonconformance and deviation reporting, and right first time outcomes as primary outcomes of the MasterControl Deviation Management deployment.
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