List of Medecision Customers

Medecision

550 E Swedesford Rd Ste 220,
Wayne, 19087, PA,
United States

https://www.medecision.com/

1 610 540-0202

Professional Services

250

$50M

Since 2010, our global team of researchers has been studying Medecision customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Medecision for Medical Care Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Medecision for Medical Care Management include: HCSC (Health Care Service Corporation), a United States based Banking and Financial Services organisation with 28000 employees and revenues of $54.75 billion, Independence Health Group, a United States based Insurance organisation with 14000 employees and revenues of $31.10 billion, Highmark Blue Shield, a United States based Insurance organisation with 44000 employees and revenues of $29.40 billion, Ascension, a United States based Healthcare organisation with 142000 employees and revenues of $27.20 billion, Blue Cross Blue Shield of Minnesota, a United States based Insurance organisation with 3900 employees and revenues of $15.30 billion and many others.

Contact us if you need a completed and verified list of companies using Medecision, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Medecision customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
Albany Medical Center	Healthcare	8606	$1.6B	United States	Medecision	Medecision	Medical Care Management	2020	n/a	In 2020 Albany Medical Center implemented Medecision to centralize discharge to community care workflows and document case management activity within its hospital and community outreach programs. The deployment uses Medecision and Medecision's Aerial Platform as the core application in the Medical Care Management category to support telephonic care coordination and post discharge outreach for Medicaid enrolled and uninsured patients. The implementation focused on care management capabilities including telephonic care management, eligibility screening and verification, Social Determinants of Health assessments, patient flagging for community based services, and structured case documentation. Medecision was configured to capture case notes and program enrollment details used by care coordinators, while enabling standardized processes for DSRIP and Health Home program referrals and for training social work and nurse case management staff on connection workflows. The Medecision deployment integrated with the hospital EHR environment and with eMedNY ePACES for eligibility checks and benefit verification, enabling coordinators to reconcile clinical records and public benefits data during discharge planning. Operational coverage included hospital case management, social work, utilization review, and community based organization coordination in Albany New York, with Medecision Aerial Platform used as the documentation and workflow orchestration layer across those teams. Governance and process changes accompanied the rollout, with staff training on documentation standards, program eligibility workflows, and HIPAA compliant handling of PHI. Operational artifacts created during the implementation included department operational guides and standardized referral procedures, and care coordinators reported case activity to interdisciplinary teams using Medecision as the system of record.
AmeriBen	Insurance	700	$295M	United States	Medecision	Medecision	Medical Care Management	2022	n/a	In 2022 AmeriBen implemented Medecision, deploying Medecision Aerial EHR as its Medical Care Management platform. The deployment was positioned to support clinical care coordination and nurse led case management within AmeriBen's Health Management organization. Configuration centered on core care management capabilities typical of Medical Care Management software, including longitudinal care plans, care coordination work queues, utilization management workflows and structured clinical documentation to support nurse case management. The Medecision Aerial EHR implementation emphasized role aligned templates and worklists to operationalize care pathways and member engagement processes. Operational coverage focused on Health Management and nursing teams, embedding Medecision into clinician workflows for case assignment, care plan updates and clinical documentation. The implementation established the electronic health record layer for care teams, enabling unified clinical records and standardized care coordination across AmeriBen's internal care management functions. Deployment governance included clinical workflow standardization, role based access controls for clinicians and case managers, and phased onboarding with targeted training for nurses and care coordinators. Change management prioritized aligning operational processes with the Medecision Aerial EHR configuration to ensure consistent care management practices across the insurer's Health Management organization.
Ascension	Healthcare	142000	$27.2B	United States	Medecision	Medecision	Medical Care Management	2020	n/a	In 2020, Ascension implemented Medecision in the Medical Care Management category to support Utilization Management, call center operations, and claims reporting workflows across its clinical and operations teams. The deployment emphasized application-level administration and reporting instrumentation rather than a greenfield clinical system rollout, with Medecision functioning as a centralized care management platform used by Ascension Technologies, Inc. stakeholders. Medecision Aerial was administered as part of the Medecision implementation, with operational responsibilities including account creation, password resets, access provisioning, and configuration changes. Functional capabilities implemented included Utilization Management dashboards, call center metrics tracking, and Daily Claim Reporting that used Facets data extracts, while reporting and visualization layers were produced via Tableau, Tableau Server, SAP Business Objects, SQL extracts, and Excel workflows. Integrations and operational coverage focused on data feeding into reporting and batch processes, specifically Daily Claim Reporting drawing from Facets data sources and structured SQL tables. The implementation supported automated report publication for both internal and external stakeholders, with Medecision data surfaced through BI tools for utilization review and operational monitoring. Governance and process changes were operationalized through a daily batch operations review process, with a data science professional acting as project manager to diagnose failures and develop remediation steps. The same team member mentored junior analysts on the Ascension data model and maintained dashboards and reporting categories, which transformed previously manual reporting into automated custom reporting for clinical operations and stakeholder reporting.
	Insurance	3900	$15.3B	United States	Medecision	Medecision	Medical Care Management	2010	n/a
	Insurance	500	$250M	United States	Medecision	Medecision	Medical Care Management	2013	n/a
	Healthcare	900	$647M	United States	Medecision	Medecision	Medical Care Management	2015	n/a
	Healthcare	13000	$2.9B	United States	Medecision	Medecision	Medical Care Management	2019	n/a
	Insurance	1600	$7.5B	United States	Medecision	Medecision	Medical Care Management	2011	n/a
	Banking and Financial Services	28000	$54.7B	United States	Medecision	Medecision	Medical Care Management	2015	n/a
	Insurance	500	$150M	United States	Medecision	Medecision	Medical Care Management	2015	n/a

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Buyer Intent: Companies Evaluating Medecision

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Medecision. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Medecision for Medical Care Management include:

Predictiv India, a India based Professional Services organization with 25 Employees
Blue Cross Blue Shield of Illinois, a United States based Insurance company with 11000 Employees
Nurture Farm, a India based Distribution organization with 350 Employees

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