List of Medius Copilot Customers
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Since 2010, our global team of researchers has been studying Medius Copilot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Medius Copilot for Intelligent Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Medius Copilot for Intelligent Process Automation include: Samuel, Son & Co, a Canada based Professional Services organisation with 5500 employees and revenues of $1.20 billion, SoftwareONE, a Switzerland based Professional Services organisation with 9257 employees and revenues of $1.11 billion, Cineplex, a Canada based Leisure and Hospitality organisation with 10000 employees and revenues of $930.0 million and many others.
Contact us if you need a completed and verified list of companies using Medius Copilot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Medius Copilot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cineplex | Leisure and Hospitality | 10000 | $930M | Canada | Medius | Medius Copilot | Intelligent Process Automation | 2024 | n/a |
In 2024, Cineplex implemented Medius Copilot as an AI add-on to its existing Medius AP Automation deployment. This extension broadened Cineplex's Intelligent Process Automation footprint for accounts payable by introducing conversational approver support alongside established AP processing capabilities.
Medius AP Automation consolidated coding and approval workflows across Cineplex's Canadian operations, centralizing invoice coding, multi-step approvals, and enforcement of approval rules. Medius Copilot provides conversational assistance for approvers, surfacing invoice context, approval guidance, and clarifications to accelerate decision cycles while leveraging the underlying AP Automation business logic.
The deployment covered accounts payable teams and approver workflows in Canada, with operational scope focused on invoice throughput and payment timing. Governance adjustments included standardized coding practices and tightened approval workflows to reduce manual handoffs and shorten approval lead times.
The combined Medius AP Automation and Medius Copilot configuration positions Cineplex to unify processing and conversational layers within its Intelligent Process Automation stack for AP, keeping approval roles and coding taxonomies consistent. Documented outcomes for the AP Automation implementation include increased invoice throughput, improved on-time payments, and enhanced cashflow visibility in Canada.
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Samuel, Son & Co | Professional Services | 5500 | $1.2B | Canada | Medius | Medius Copilot | Intelligent Process Automation | 2024 | n/a |
In 2024, Samuel, Son & Co implemented Medius Copilot alongside its Medius AP Automation deployment to add AI-driven Supplier Conversations in the Intelligent Process Automation category. The initiative targeted Accounts Payable and vendor communications across North America, aiming to reduce manual inbox handling and accelerate invoice resolution.
Medius Copilot was configured as an add-on to the Medius AP Automation environment, introducing AI-driven Supplier Conversations and approver assistance capabilities. Functional modules implemented included automated supplier messaging, contextual invoice Q&A for approvers, and workflow prompts to surface relevant invoice details during approval, aligning with Intelligent Process Automation capabilities for document processing and decision support.
The deployment integrated with the existing Medius AP Automation invoice processing flows, preserving core capture and matching processes while augmenting front-end supplier engagement. Operational coverage encompassed AP teams and invoice approvers across Samuel, Son & Co operations in North America, with the system used to triage supplier queries and provide approvers with AI-suggested responses.
Governance adjustments focused on embedding AI-assisted response templates into AP workflows and updating routing rules so human approval remained central to invoice sign-off. The case study reports that adding AI-driven Supplier Conversations dramatically cut AP inbox volume and improved vendor response times across North America.
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SoftwareONE | Professional Services | 9257 | $1.1B | Switzerland | Medius | Medius Copilot | Intelligent Process Automation | 2024 | n/a |
In 2024, SoftwareONE evaluated Medius Copilot as part of its Intelligent Process Automation strategy for accounts payable and invoice processing. The assessment situates Medius Copilot as an AI assistant application within the broader Intelligent Process Automation category to support approver decisioning and exception handling workflows.
SoftwareONE deployed Medius AP Automation connected to Dynamics NAV to achieve nearly 90% touchless invoice processing and to reduce invoice approval times from weeks to days in Switzerland. The implementation emphasized invoice capture, automated matching, validation rules, and approval orchestration consistent with supplier invoice processing and AP workflow automation capabilities.
Medius Copilot is inferred to be layered onto the existing Medius AP Automation deployment to provide conversational assistance, contextual document retrieval, and suggested actions for approvers. In that configuration, Medius Copilot would operate alongside Medius AP Automation and the Dynamics NAV integration to surface context to AP teams and streamline routine decision paths within SoftwareONE's Intelligent Process Automation environment.
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Buyer Intent: Companies Evaluating Medius Copilot
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