List of melibo Customers
melibo
Darmstadter Str. 5,
Bensheim, 64625,
Germany
Bensheim, 64625,
Germany
n/a
Professional Services
25
$3M
Since 2010, our global team of researchers has been studying melibo customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased melibo for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using melibo for Chatbots and Conversational AI include: Peek & Cloppenburg Austria, a Austria based Retail organisation with 3700 employees and revenues of $887.0 million, Bresser, a Germany based Manufacturing organisation with 250 employees and revenues of $55.0 million, Bike-Components, a Germany based Retail organisation with 300 employees and revenues of $50.0 million, news aktuell , a Germany based Professional Services organisation with 135 employees and revenues of $15.0 million, Fahrrad XXL Group, a Germany based Retail organisation with 60 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using melibo, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The melibo customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bike-Components | Retail | 300 | $50M | Germany | melibo | melibo | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Bike-Components implemented melibo on their public website. Bike-Components deployed melibo Chatbots and Conversational AI to support e-commerce and customer service functions, embedding the assistant across product and category pages to provide real-time shopper interaction.
Configuration centered on conversational FAQ automation, guided product discovery, and session based navigation of product catalogs, with intent design and response templates tailored to retail catalog and shipping terminology. melibo was provisioned as a web conversational assistant with conversational flows configured for answer retrieval, guided selling prompts, and contact capture for follow up.
Operational ownership sits with the e-commerce and customer service teams, with a governance cycle for content updates, intent tuning, and transcript review to keep conversational responses aligned with merchandising and catalog changes. Monitoring and iterative refinement processes are used to tune melibo Chatbots and Conversational AI behavior as product assortments and promotional calendars evolve.
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Bresser | Manufacturing | 250 | $55M | Germany | melibo | melibo | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Bresser deployed melibo on its website as a customer facing conversational interface. The implementation uses melibo in the Chatbots and Conversational AI category to provide guided product discovery and structured self service across the public site.
The melibo deployment is delivered as an embedded web conversational UI, configured to handle guided product searches, FAQ responses, and escalation to human agents for complex inquiries. Configuration work focused on conversation flows, intent classification, response templates, and knowledge content aligned to the manufacturing product catalog.
Operational scope is the corporate website channel, impacting customer service, e commerce, and marketing touchpoints that drive pre sales and after sales engagement. Content ownership and updates are managed by service and product management teams, with governance practices established for conversation script control and periodic knowledge base maintenance.
The melibo application is the centralized Chatbots and Conversational AI tool on Bresser's site, consolidating conversational interactions under a single vendor solution and aligning web engagement with customer support workflows.
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Fahrrad XXL Group | Retail | 60 | $6M | Germany | melibo | melibo | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Fahrrad XXL Group deployed melibo on its website to deliver automated customer-facing conversational support. The melibo implementation is classified under Chatbots and Conversational AI and is embedded as a web widget on the storefront to handle shopper queries and basic product guidance.
Configuration emphasized product discovery workflows, frequently asked questions handling, and session context to support browsing and checkout assistance, reflecting common Chatbots and Conversational AI capabilities such as intent routing and templated responses. Operational ownership rests with the e-commerce and customer service functions at Fahrrad XXL Group, with the implementation scoped to the online retail channel of the German website and managed internally given the company size.
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melibo | Professional Services | 25 | $3M | Germany | melibo | melibo | Chatbots and Conversational AI | 2022 | n/a |
In 2022, melibo deployed melibo on its public website as a web-embedded conversational agent, positioning the melibo application within the Chatbots and Conversational AI category to handle customer engagement and inbound enquiry capture. The implementation is focused on customer facing interactions on the corporate site, using a lightweight browser widget to initiate conversations and collect contact intents from visitors.
The melibo implementation centers on conversational UI capabilities, natural language intent recognition, scripted FAQ automation, and form-based lead capture workflows. Configuration included persistent session handling, configurable fallback responses, and escalation logic to hand off complex conversations to human agents, with conversation logging for review and iterative improvement.
Operational scope covers frontline web channels and supports sales, marketing, and customer support functions, with governance routed through website content owners and customer service leads. Rollout was executed as an on-site embedding and phased tuning process, with ongoing conversational content adjustments and review cycles to refine intents and response flows.
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news aktuell | Professional Services | 135 | $15M | Germany | melibo | melibo | Chatbots and Conversational AI | 2023 | n/a |
In 2023, news aktuell implemented melibo on its public website to introduce conversational engagement. The deployment is identified as melibo in the Chatbots and Conversational AI category and is positioned on the customer-facing web channel.
The implementation configures melibo as a web-embedded chat interface providing natural language interactions, automated FAQ handling, and guided conversational flows typical of Chatbots and Conversational AI solutions. Configuration work emphasizes content authoring, intent definition, dialog scripting, and session management to support real-time user interactions on the site.
Operational scope is centered on the news aktuell website, supporting customer service, communications, and marketing touchpoints for the Germany market. The public source does not disclose specific backend or named system integrations, indicating the initial rollout focuses on front-end conversational engagement rather than explicit enterprise system connectivity.
Governance and content operations are organized around editorial and communications teams who author and iterate conversational content and FAQs, with an emphasis on continuous script refinement and oversight of conversation flows. The implementation narrative links news aktuell, melibo, Chatbots and Conversational AI, and customer-facing digital engagement as the primary business function impacted.
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Retail | 3700 | $887M | Austria | melibo | melibo | Chatbots and Conversational AI | 2025 | n/a |
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Buyer Intent: Companies Evaluating melibo
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD melibo Coverage
melibo is a Chatbots and Conversational AI solution from melibo.
Companies worldwide use melibo, from small firms to large enterprises across 21+ industries.
Organizations such as Peek & Cloppenburg Austria, Bresser, Bike-Components, news aktuell and Fahrrad XXL Group are recorded users of
melibo for Chatbots and Conversational AI.
Companies using melibo are most concentrated in Retail, Manufacturing and Professional Services, with adoption spanning over 21 industries.
Companies using melibo are most concentrated in Austria and Germany, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of melibo across Americas, EMEA, and APAC.
Companies using melibo range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 16.67%, and global enterprises with 10,000+ employees - 0%.
Customers of melibo include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified melibo customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.