List of melibo Customers
Bensheim, 64625,
Germany
Since 2010, our global team of researchers has been studying melibo customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased melibo for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using melibo for Chatbots and Conversational AI include: Peek & Cloppenburg Austria, a Austria based Retail organisation with 3700 employees and revenues of $887.0 million, Bresser, a Germany based Manufacturing organisation with 250 employees and revenues of $55.0 million, Bike-Components, a Germany based Retail organisation with 300 employees and revenues of $50.0 million, news aktuell , a Germany based Professional Services organisation with 135 employees and revenues of $15.0 million, Fahrrad XXL Group, a Germany based Retail organisation with 60 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using melibo, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The melibo customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bike-Components | Retail | 300 | $50M | Germany | melibo | melibo | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Bike-Components implemented melibo on their public website. Bike-Components deployed melibo Chatbots and Conversational AI to support e-commerce and customer service functions, embedding the assistant across product and category pages to provide real-time shopper interaction.
Configuration centered on conversational FAQ automation, guided product discovery, and session based navigation of product catalogs, with intent design and response templates tailored to retail catalog and shipping terminology. melibo was provisioned as a web conversational assistant with conversational flows configured for answer retrieval, guided selling prompts, and contact capture for follow up.
Operational ownership sits with the e-commerce and customer service teams, with a governance cycle for content updates, intent tuning, and transcript review to keep conversational responses aligned with merchandising and catalog changes. Monitoring and iterative refinement processes are used to tune melibo Chatbots and Conversational AI behavior as product assortments and promotional calendars evolve.
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Bresser | Manufacturing | 250 | $55M | Germany | melibo | melibo | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Bresser deployed melibo on its website as a customer facing conversational interface. The implementation uses melibo in the Chatbots and Conversational AI category to provide guided product discovery and structured self service across the public site.
The melibo deployment is delivered as an embedded web conversational UI, configured to handle guided product searches, FAQ responses, and escalation to human agents for complex inquiries. Configuration work focused on conversation flows, intent classification, response templates, and knowledge content aligned to the manufacturing product catalog.
Operational scope is the corporate website channel, impacting customer service, e commerce, and marketing touchpoints that drive pre sales and after sales engagement. Content ownership and updates are managed by service and product management teams, with governance practices established for conversation script control and periodic knowledge base maintenance.
The melibo application is the centralized Chatbots and Conversational AI tool on Bresser's site, consolidating conversational interactions under a single vendor solution and aligning web engagement with customer support workflows.
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Fahrrad XXL Group | Retail | 60 | $6M | Germany | melibo | melibo | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Fahrrad XXL Group deployed melibo on its website to deliver automated customer-facing conversational support. The melibo implementation is classified under Chatbots and Conversational AI and is embedded as a web widget on the storefront to handle shopper queries and basic product guidance.
Configuration emphasized product discovery workflows, frequently asked questions handling, and session context to support browsing and checkout assistance, reflecting common Chatbots and Conversational AI capabilities such as intent routing and templated responses. Operational ownership rests with the e-commerce and customer service functions at Fahrrad XXL Group, with the implementation scoped to the online retail channel of the German website and managed internally given the company size.
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Professional Services | 25 | $3M | Germany | melibo | melibo | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 135 | $15M | Germany | melibo | melibo | Chatbots and Conversational AI | 2023 | n/a |
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Retail | 3700 | $887M | Austria | melibo | melibo | Chatbots and Conversational AI | 2025 | n/a |
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