List of Mercer Pension Administration Customers
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United States
Since 2010, our global team of researchers has been studying Mercer Pension Administration customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mercer Pension Administration for Pension Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mercer Pension Administration for Pension Administration include: EDF Energy, a United Kingdom based Utilities organisation with 11000 employees and revenues of $12.00 billion, Saint-Gobain United Kingdom, a United Kingdom based Construction and Real Estate organisation with 5000 employees and revenues of $1.57 billion, Diocese of Pittsburg, a United States based Non Profit organisation with 155 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Mercer Pension Administration, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Mercer Pension Administration customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Diocese of Pittsburg | Non Profit | 155 | $20M | United States | Mercer | Mercer Pension Administration | Pension Administration | 2019 | n/a |
In 2019, Diocese of Pittsburg implemented Mercer Pension Administration to support its Lay Employee Pension Plan as the central pension administration application. Effective Monday August 16, 2021, the diocese outsourced administration of the Diocese of Pittsburgh Lay Employee Pension Plan to Mercer, and Mercer created a participant-facing website that allows eligible participants to estimate future retirement benefits and begin the retirement process.
Mercer Pension Administration was deployed with a participant portal for benefit estimation and retirement intake workflows, complemented by core plan administration and recordkeeping capabilities typical of Pension Administration systems. The implementation emphasizes benefit calculation, participant communications, and structured retirement initiation workflows to support plan servicing and member self-service.
Operational scope centers on administration of the Diocese of Pittsburgh Lay Employee Pension Plan, servicing eligible participants and HR benefits staff, with Mercer assuming ongoing plan administration responsibilities. Governance shifted toward centralized external administration, with Mercer managing participant onboarding and retirement workflow execution, and the Mercer Pension Administration application serving as the primary interface between participants and plan administrators.
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EDF Energy | Utilities | 11000 | $12.0B | United Kingdom | Mercer | Mercer Pension Administration | Pension Administration | 2012 | n/a |
In 2012, EDF Energy appointed Mercer to administer its three UK defined benefit pension schemes covering over 27,000 members, deploying Mercer Pension Administration under the Pension Administration category to centralize scheme operational control in the United Kingdom. The engagement is an outsourcing of pensions and HR administration to Mercer with the stated aim of enhancing efficiency, improving member experience and strengthening management information.
The Mercer Pension Administration deployment focused on core Pension Administration capabilities, including member record management, benefits calculation and entitlement processing, contributions and transfers handling, member communications and service centre workflows, and consolidated operational reporting and management information. Configuration emphasized standardization of data models and administrative workflows consistent with defined benefit scheme requirements, supporting trustee reporting and employer interfaces.
Operationally the appointment moved day to day scheme administration responsibilities to Mercer, shifting governance toward service level agreements and Mercer produced management information for EDF Energy and trustee oversight. The scope explicitly covered three UK defined benefit schemes and over 27,000 members, aligning pensions and HR administration functions under Mercer administered processes with the aim of improving member services and operational reporting.
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Saint-Gobain United Kingdom | Construction and Real Estate | 5000 | $1.6B | United Kingdom | Mercer | Mercer Pension Administration | Pension Administration | 2011 | n/a |
In 2011, Saint-Gobain United Kingdom re-appointed Mercer to provide third-party administration services for its UK defined benefit pension scheme, extending the outsourcing contract for seven years and covering more than 45,000 members. Saint-Gobain implemented Mercer Pension Administration in 2011 as its solution in the Pension Administration category to centralize pensions and HR administration activities for the scheme.
The engagement was structured as a pensions and HR administration outsourcing arrangement with Mercer acting as the third party administrator responsible for member services and scaling back-office operations. Mercer Pension Administration was used to consolidate core Pension Administration capabilities, including member recordkeeping, benefit calculation workflows, case management and member communications, aligned to standard pension administration processing and compliance practices.
Operational scope was focused on the United Kingdom defined benefit population, with the outsourcing contract specifying a seven year term and an emphasis on service delivery for more than 45,000 members. The implementation framed Mercer as the operational provider of member-facing services and back-office administration for Saint-Gobain United Kingdom, with the engagement targeting pensions administration and related HR operational functions.
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Buyer Intent: Companies Evaluating Mercer Pension Administration
- Lazard, a United States based Banking and Financial Services organization with 3319 Employees
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