List of Mercer Skills Edge Customers
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United States
Since 2010, our global team of researchers has been studying Mercer Skills Edge customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mercer Skills Edge for Skills Intelligence from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mercer Skills Edge for Skills Intelligence include: Delta Air Lines, a United States based Transportation organisation with 103000 employees and revenues of $61.64 billion, Standard Chartered Singapore, a Singapore based Banking and Financial Services organisation with 9000 employees and revenues of $4.00 billion and many others.
Contact us if you need a completed and verified list of companies using Mercer Skills Edge, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Mercer Skills Edge customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Delta Air Lines | Transportation | 103000 | $61.6B | United States | Mercer | Mercer Skills Edge | Skills Intelligence | 2019 | n/a |
In 2019 Delta Air Lines initiated a global HR-led transformation to embed a skills-first talent strategy using Mercer Skills Edge within the Skills Intelligence category. Mercer partnered with Delta to co-develop a global job architecture and to operationalize validated skills across job profiles and talent processes. The program scope was United States and global, with initial enterprise planning in 2019 and pilot deployments in HR conducted in 2024.
The Mercer Skills Edge product suite was configured to map validated skills into job descriptions, compensation design and learning pathways and to produce a consistent skills taxonomy tied to job profiles. Functional capabilities implemented included skills mapping, job architecture modeling, compensation design inputs and learning pathway orchestration, supporting talent profiling and internal mobility workflows. These modules were organized to surface skills visibility for HR and talent management use cases.
Governance remained HR-led with the co-developed job frameworks steering role definitions, skills validation and talent process redesign, and rollout followed phased pilots in HR prior to broader adoption. Operational coverage focused on HR, compensation, learning and talent mobility functions across Delta Air Lines global operations. Reported outcomes included improved skills visibility, increased internal mobility and better alignment of talent to business needs.
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Standard Chartered Singapore | Banking and Financial Services | 9000 | $4.0B | Singapore | Mercer | Mercer Skills Edge | Skills Intelligence | 2022 | n/a |
In 2022, Standard Chartered Singapore implemented Mercer Skills Edge to support an Asia-wide reskilling and redeployment program that targeted employees in declining sunset roles and prepared them for high-demand sunrise roles. The initiative was HR-focused, used Singapore as the regional operations hub, and the program went live in 2023.
Mercer Skills Edge, a Skills Intelligence application, was configured to provide a centralized Skills Library and Skills Map capability, aligning role profiles to observable skill sets and surfacing reskilling pathways. Implementation emphasis included building a skills taxonomy, configuring Skills Library and Skills Map modules, and operationalizing role-to-skill mapping to drive internal mobility and workforce planning.
The deployment was structured as a regional, HR-led capability supporting talent acquisition, learning and development, workforce planning, and internal mobility teams across Standard Chartered's Asian footprint. The configuration focused on enabling redeployment workflows and talent redeployment decisions within HR and talent management functions.
Governance and rollout centered on establishing skills-first redeployment workflows and centralized skills taxonomy governance to standardize role mapping and training pathways, with Mercer reporting an estimated savings of $49,000 per redeployed employee. The engagement ran from initial implementation in 2022 to regional go-live in 2023, and Mercer Skills Edge was used to instrument skills assessment, curate learning paths, and operationalize redeployment decisions across affected business functions.
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