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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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List of Miles33 Gemstone CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Beano Studios United Kingdom Media 70 $13M United Kingdom Miles 33 Legal Systems Group Miles33 Gemstone CRM CRM 2019 n/a
In 2019, Beano Studios United Kingdom implemented Miles33 Gemstone CRM. The deployment served as an integrated CRM and booking system to sell digital inventory, pre-roll and video, sponsored content and white-label and co-branded offerings across beano.com in the United Kingdom. Miles33 Gemstone CRM was provisioned to support high-traffic digital sales processes for the publisher. Functional configuration emphasized CRM contact and account management combined with a booking and quoting engine, package bundling for composite advertising products, and workflow automation to accelerate sales to operations handoffs. The platform delivered quoting capabilities and package-bundling functionality to create consolidated commercial offers and to automate standard advertising workflows used by commercial and ad operations teams. Configuration work focused on aligning inventory records and sales packages to online ad product types. Operational scope covered digital advertising sales and ad operations on beano.com, with the system acting as the central sales catalog and single source of record for bookings in the United Kingdom. The rollout went live in 2019 and centralized quoting and booking workflows to standardize package creation and order capture across commercial functions.
NEWSQUEST (HERTS AND BUCKS) LIMITED Media 5000 $382M United Kingdom Miles 33 Legal Systems Group Miles33 Gemstone CRM CRM 2013 n/a
In 2013, NEWSQUEST (HERTS AND BUCKS) LIMITED contracted a 1500-seat Miles33 Gemstone CRM deployment from Miles33 Legal Systems Group to centralize advertising sales, CRM, audience analysis and a SAM self-service portal across its print and digital titles in the United Kingdom. The seven-year, £10M agreement began in 2013 with stated objectives to grow digital revenues and provide enterprise-wide sales insights, and the selection included provision for iPad sales apps with a go-live reported after 2013 and estimated in 2014. The Miles33 Gemstone CRM implementation concentrated on centralized account and advertising order management, unified customer records and audience analytics, and a SAM self-service portal to support subscription account management and servicing. Configuration work emphasized configurable sales workflows, pipeline management, analytics dashboards and mobile sales enablement via iPad applications to surface enterprise-wide sales insight across titles. Operational scope was enterprise-wide across Newsquest s print and digital titles in the United Kingdom, scaled to 1500 named seats under the seven-year contract. Governance and rollout were organized to centralize sales reporting and cross-title sales coordination, aligning advertising sales operations, audience planning and field sales enablement with the Miles33 Gemstone CRM platform.
One Family Banking and Financial Services 535 $136M United Kingdom Miles 33 Legal Systems Group Miles33 Gemstone CRM CRM 2021 n/a
In 2021 One Family implemented Miles33 Gemstone CRM, deploying the Miles33 Gemstone CRM solution to support customer-facing sales and contact functions within the organization. The deployment targeted outbound sales consultants and customer contact teams, aligning the CRM, a CRM application, with activities around customer communication, investment product education, and upsell workflows. Configuration emphasized contact and activity management, scheduled callback orchestration, and sales pipeline and opportunity tracking consistent with CRM category best practices. The implementation included template-driven outreach records and scheduled follow ups to mirror the team practice of building and managing reconnect schedules, and configured fields and workflows to capture product education and upsell conversations. Operational coverage focused on One Family’s outbound sales operations, including Swindon-based consultants who had prior experience using Noetica CRM for customer contact. Governance centered on operationalizing call scheduling and customer relationship management processes within the Miles33 Gemstone CRM environment, with user-level configuration and process alignment for sales and customer service teams.
Retail 10 $2M United States Miles 33 Legal Systems Group Miles33 Gemstone CRM CRM 2018 n/a
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FAQ - APPS RUN THE WORLD Miles33 Gemstone CRM Coverage

Miles33 Gemstone CRM is a CRM solution from Miles 33 Legal Systems Group.

Companies worldwide use Miles33 Gemstone CRM, from small firms to large enterprises across 21+ industries.

Organizations such as NEWSQUEST (HERTS AND BUCKS) LIMITED, One Family, Beano Studios United Kingdom and Record Journal are recorded users of Miles33 Gemstone CRM for CRM.

Companies using Miles33 Gemstone CRM are most concentrated in Media, Banking and Financial Services and Retail, with adoption spanning over 21 industries.

Companies using Miles33 Gemstone CRM are most concentrated in United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Miles33 Gemstone CRM across Americas, EMEA, and APAC.

Companies using Miles33 Gemstone CRM range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 0%.

Customers of Miles33 Gemstone CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Miles33 Gemstone CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.