List of Mitek IDLive Face Customers
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Since 2010, our global team of researchers has been studying Mitek IDLive Face customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mitek IDLive Face for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mitek IDLive Face for Identity and Access Management (IAM) include: NatWest, a United Kingdom based Banking and Financial Services organisation with 56600 employees and revenues of $18.01 billion, MoneyGram, a United States based Banking and Financial Services organisation with 3186 employees and revenues of $1.31 billion, Coinme, a United States based Banking and Financial Services organisation with 95 employees and revenues of $16.0 million and many others.
Contact us if you need a completed and verified list of companies using Mitek IDLive Face, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Coinme | Banking and Financial Services | 95 | $16M | United States | Mitek Systems | Mitek IDLive Face | Identity and Access Management (IAM) | 2021 | n/a |
In 2021, Coinme integrated Mitek's Mobile Verify to accelerate KYC onboarding and reduce manual review, and this implementation is recorded here as Mitek IDLive Face within the Identity and Access Management (IAM) category based on Mobile Verify's facial biometric and liveness capabilities. The work targeted customer onboarding and fraud mitigation for US operations, aligning identity capture and verification with Coinme's compliance and customer acceptance workflows. Coinme Mitek IDLive Face Identity and Access Management (IAM) supported core KYC business functions.
The implementation focused on automated identity verification workflows using facial biometric capture and liveness detection, reducing reliance on manual reviewer intervention. Mobile Verify's biometric and liveness checks were configured to feed automated decisioning for KYC acceptance, accelerating end user flows and decreasing queuing for manual reviews. Configuration emphasized real time verification responses and orchestration of verification outcomes into onboarding flows.
Operationally the solution was embedded in Coinme's onboarding pipeline in the United States, impacting customer service, compliance, and fraud teams responsible for identity review. Integration points concentrated on routing verification results into existing onboarding systems and triggering manual review only when automated confidence thresholds were not met. The case study documents markedly faster identity verification times and higher KYC completion success, reporting approvals in under 10 seconds and describing measurable onboarding and fraud reduction outcomes for Coinme in the US.
Governance and rollout emphasized automated decision thresholds and a staged operational cutover, with compliance oversight of verification rules and escalation workflows for disputed cases. The record references Mitek IDLive Face as the application representing the Mobile Verify deployment, aligning Identity and Access Management (IAM) controls with Coinme's KYC and fraud prevention processes.
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MoneyGram | Banking and Financial Services | 3186 | $1.3B | United States | Mitek Systems | Mitek IDLive Face | Identity and Access Management (IAM) | 2017 | n/a |
In 2017, MoneyGram implemented Mitek IDLive Face as part of an integration of Mitek's Mobile Verify to strengthen KYC and AML identity verification for online money transfers. The deployment targeted Identity and Access Management (IAM) controls for remote customer onboarding across MoneyGram's global sites and digital channels.
The implementation leveraged Mobile Verify capabilities for remote ID document capture, automated document image analysis, and facial biometrics with liveness detection. Use of Mitek IDLive Face aligns with the deployment because Mobile Verify's feature set includes facial biometric and liveness functionality, supporting biometric authentication and automated identity proofing. Configuration emphasized mobile first capture workflows and automated accept or reject decisioning to increase ID acceptance rates.
Mitek's Mobile Verify integration was embedded into MoneyGram's online money transfer onboarding and KYC case management workflows, routing failed or high risk checks to manual review by compliance teams. Operational coverage included global sites handling cross border transactions and the fraud and risk operations responsible for account takeover monitoring. The integration supported business functions spanning customer onboarding, fraud detection, compliance, and account security.
Governance changes centralized identity verification standards and introduced biometric verification checkpoints into existing AML screening and transaction monitoring processes. The case study reports improved ID acceptance and explicitly cites a 20% reduction in fraud losses and an 80% drop in account takeover incidents following the Mobile Verify deployment. Rollout activities focused on configuring automated decision thresholds and escalation paths for manual review.
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NatWest | Banking and Financial Services | 56600 | $18.0B | United Kingdom | Mitek Systems | Mitek IDLive Face | Identity and Access Management (IAM) | 2018 | n/a |
In 2018, NatWest deployed Mitek IDLive Face in its Identity and Access Management (IAM) stack to accelerate mobile account openings and reduce fraudulent applications. The deployment embedded biometric liveness checks into retail mobile onboarding workflows to provide stronger identity assurance at the point of customer enrolment.
Mitek IDLive Face was implemented to deliver biometric liveness detection and facial comparison during customer self onboarding, operating within Mitek orchestration components referenced as MiVIP and Mobile Verify. Configuration focused on mobile image capture, automated liveness scoring, and packaging verification assertions for downstream decisioning in account opening flows.
Operational coverage targeted NatWest retail banking in the United Kingdom, with primary impact on mobile channels, customer onboarding teams, and fraud operations. The identity signals from Mitek IDLive Face were routed into existing onboarding flows and fraud screening processes to support automated verification gates and manual fraud triage.
Governance changes included embedding identity verification checkpoints into KYC workflows and operationalizing verification results within onboarding procedures and fraud triage. Public reporting on the deployment highlights improved onboarding throughput and strengthened fraud prevention for retail banking as outcomes of the Mitek IDLive Face implementation.
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