List of Mitek MiPass Customers
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Since 2010, our global team of researchers has been studying Mitek MiPass customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mitek MiPass for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mitek MiPass for Identity and Access Management (IAM) include: NatWest, a United Kingdom based Banking and Financial Services organisation with 56600 employees and revenues of $18.01 billion, Virgin Money, a United Kingdom based Banking and Financial Services organisation with 8613 employees and revenues of $2.32 billion, Vanquis Bank, a United Kingdom based Banking and Financial Services organisation with 1380 employees and revenues of $425.0 million and many others.
Contact us if you need a completed and verified list of companies using Mitek MiPass, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Mitek MiPass customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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NatWest | Banking and Financial Services | 56600 | $18.0B | United Kingdom | Mitek Systems | Mitek MiPass | Identity and Access Management (IAM) | 2023 | n/a |
In 2023, NatWest deployed Mitek MiPass as part of a digital onboarding and KYC initiative in the UK banking channel. The vendor case study reports that Mitek's identity verification capabilities were used to reduce account opening times and cut fraudulent applications. Mitek MiPass was applied to biometric authentication and step-up verification workflows within account opening and high-risk transaction handling, aligning with Identity and Access Management (IAM) functional patterns. Configuration focused on identity capture, biometric liveness checks, and automated verification decisioning to streamline onboarding and support KYC processes. Operational coverage centered on retail onboarding and KYC operations within the United Kingdom, impacting customer onboarding, fraud prevention, and authentication teams. Implementation narratives indicate integration into digital onboarding flows and KYC controls, with risk and compliance governance overseeing verification thresholds and step-up triggers. Reported outcomes include reduced account opening times and fewer fraudulent applications, which support the bank's KYC and fraud risk objectives.
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Vanquis Bank | Banking and Financial Services | 1380 | $425M | United Kingdom | Mitek Systems | Mitek MiPass | Identity and Access Management (IAM) | 2023 | n/a |
In 2023, Vanquis Bank implemented Mitek MiPass to strengthen customer identity verification as part of its Identity and Access Management (IAM) initiatives. The deployment focused on integrating Mitek's identity-verification capabilities into account management and KYC workflows across Vanquis Bank's UK operations, aligning authentication controls with customer onboarding and compliance processes.
The Mitek MiPass configuration emphasized biometric authentication, passwordless login flows, and step-up verification for higher-risk account changes, reflecting core Identity and Access Management (IAM) functionality such as authentication, session control, and risk-based access decisions. Implementation work linked KYC document capture and verification events to account lifecycle triggers, and configured conditional authentication policies to escalate verification when transactions or account changes met defined risk criteria.
Operational coverage centered on account management, KYC, and fraud teams within the bank, with governance adjustments to route escalated verification events into compliance review workflows and to persist verified identity attributes in customer records. The publicly cited outcome from integrating Mitek's identity-verification solutions was increased customer onboarding and reduced fraud, outcomes that the Mitek MiPass authentication and verification layers were implemented to enable.
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Virgin Money | Banking and Financial Services | 8613 | $2.3B | United Kingdom | Mitek Systems | Mitek MiPass | Identity and Access Management (IAM) | 2023 | n/a |
In 2023, Virgin Money implemented Mitek MiPass as part of its Identity and Access Management (IAM) strategy to streamline customer onboarding in the United Kingdom. The deployment leveraged Mitek identity verification technology to create a seamless digital onboarding journey in the banking customer onboarding process, reducing friction and fraudulent applications in the UK.
Mitek MiPass was configured to support core identity verification and authentication workflows consistent with Identity and Access Management (IAM) deployments, including biometric authentication and passwordless authentication for retail customers. The implementation focused on front end capture and verification capabilities embedded within the digital onboarding flow to provide customer proof of identity at account opening.
Operational coverage targeted customer onboarding and fraud prevention functions within Virgin Money UK, with the technical scope centered on the customer-facing onboarding journey. Governance and process changes accompanied the rollout to update authentication policies and enrollment procedures for biometric and passwordless credentials, aligning operational workflows with the new identity-verification capabilities.
The vendor case study reports outcomes of reduced onboarding friction and fewer fraudulent applications as a result of the Mitek implementation. No cost, risk, or quantitative performance metrics were provided in the source.
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