List of Mitek MiVIP Customers
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Since 2010, our global team of researchers has been studying Mitek MiVIP customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mitek MiVIP for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mitek MiVIP for Identity and Access Management (IAM) include: NatWest, a United Kingdom based Banking and Financial Services organisation with 56600 employees and revenues of $18.01 billion, Virgin Money, a United Kingdom based Banking and Financial Services organisation with 8613 employees and revenues of $2.32 billion, Vanquis Bank, a United Kingdom based Banking and Financial Services organisation with 1269 employees and revenues of $609.0 million and many others.
Contact us if you need a completed and verified list of companies using Mitek MiVIP, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Mitek MiVIP customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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NatWest | Banking and Financial Services | 56600 | $18.0B | United Kingdom | Mitek Systems | Mitek MiVIP | Identity and Access Management (IAM) | 2021 | n/a |
In 2021, NatWest deployed Mitek identity verification to revamp online account opening and KYC in the United Kingdom. Mitek MiVIP usage is inferred from Mitek's identity platform offerings and public case materials do not explicitly name the MiVIP product, the engagement is therefore described as NatWest using Mitek MiVIP as the inferred Identity and Access Management (IAM) platform for onboarding verification.
The deployment piloted document verification, geolocation checks and biometric checks to provide identity proofing during retail customer onboarding. Functional capabilities implemented align with Identity and Access Management (IAM) workflows, including document capture and validation, biometric authentication, geolocation risk signals and orchestration of verification steps within account opening flows.
Operational scope focused on online account opening in the United Kingdom and impacted onboarding, fraud prevention and compliance business functions. The work was executed as a pilot of document, geolocation and biometric checks, and Mitek case materials describe outcomes aimed at reducing application abandonment and fraudulent applications as the primary benefits reported.
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Vanquis Bank | Banking and Financial Services | 1269 | $609M | United Kingdom | Mitek Systems | Mitek MiVIP | Identity and Access Management (IAM) | 2022 | n/a |
In 2022, Vanquis Bank implemented Mitek MiVIP as an identity orchestration layer to support account actions, positioned within the Identity and Access Management (IAM) category. The deployment focused on the United Kingdom market and aimed to accelerate identity proofing while reducing manual verification steps in account lifecycle workflows.
The implementation emphasized identity orchestration and automated identity proofing capabilities provided by Mitek MiVIP, with vendor materials highlighting decisioning and workflow routing that support KYC success and faster customer servicing. Functional capabilities implemented included orchestration of verification flows, automated proofing steps, and platform-level case handling to reduce manual review workloads.
Operational coverage targeted customer onboarding and account action workflows, impacting customer servicing, onboarding operations, KYC teams, and fraud operations across Vanquis Bank in the United Kingdom. MiVIP was integrated into account action and customer service workflows to streamline verification and to route cases for automated or escalated review, reducing points of manual intervention.
Outcomes reported in the vendor case study attribute increased onboarding throughput, lower fraud-related delays, faster customer servicing, and improved KYC success to the Mitek MiVIP implementation. These benefits are described in Mitek Systems materials documenting the MiVIP deployment at Vanquis Bank.
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Virgin Money | Banking and Financial Services | 8613 | $2.3B | United Kingdom | Mitek Systems | Mitek MiVIP | Identity and Access Management (IAM) | 2022 | n/a |
In 2022, Virgin Money implemented Mitek MiVIP for Identity and Access Management (IAM). The deployment was used to streamline digital customer onboarding and KYC in the United Kingdom, and the vendor case study reports reduced manual document handling, improved conversion rates, and measurable fraud-reduction outcomes using the Mitek MiVIP platform.
The implementation configured Mitek MiVIP to automate identity verification workflows, centralize document capture and verification, and orchestrate KYC decisioning across onboarding processes. Mitek MiVIP was used as the primary identity verification and document handling layer, applying automated verification logic and rules to replace manual review steps.
Operational scope focused on retail digital onboarding channels and the bank s customer onboarding, compliance, and fraud teams in the United Kingdom. The solution supported end-to-end onboarding flows from document submission through verification and KYC disposition, reducing touchpoints in customer acquisition operations.
Governance was established around centralized identity verification workflows and KYC processes within Mitek MiVIP, standardizing document handling and verification criteria across affected teams. Outcomes reported in the vendor case study include reduced manual document handling, improved conversion rates and lower fraud risk, aligned to the Identity and Access Management (IAM) objective of secure, efficient customer onboarding.
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