List of MonkeyPesa CRM Customers
Since 2010, our global team of researchers has been studying MonkeyPesa CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MonkeyPesa CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MonkeyPesa CRM for CRM include: DusuPay, a Uganda based Banking and Financial Services organisation with 30 employees and revenues of $1.0 million, Nicosam Health Care Uganda, a Uganda based Healthcare organisation with 20 employees and revenues of $1.0 million, Runway Networks Uganda, a Uganda based Communications organisation with 25 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using MonkeyPesa CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MonkeyPesa CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DusuPay | Banking and Financial Services | 30 | $1M | Uganda | MonkeyPesa | MonkeyPesa CRM | CRM | 2025 | n/a |
In 2025 DusuPay implemented MonkeyPesa CRM to centralize lead generation, automated outreach and a joint inbox for customer support, using the CRM to unify sales and support engagement workflows. The deployment leveraged the MonkeyPesa CRM application to consolidate inbound leads, route multi-channel messages and maintain single customer records for sales, marketing and support teams at the Uganda-based fintech.
Configuration emphasized Trembi Sales AI and CRM integration, with Trembi Sales AI applied to automated outreach sequencing and category-aligned contact scoring while the CRM integration synchronized leads and customer records. Functional modules implemented included lead capture, contact and opportunity management, outreach automation and a shared inbox that surfaces email, WhatsApp and SMS threads on the customer record. Automation rules were used to trigger multi-channel outreach workflows and to route support messages into the joint inbox for queuing and triage.
Integrations explicitly connected the joint inbox to email providers, WhatsApp and SMS channels to centralize customer conversations across sales, marketing and customer support operations in Africa. Governance changes focused on workflow standardization for message routing, shared inbox ownership rules and CRM record update procedures to ensure consistent lead handling and follow up. The vendor case study reports material cost savings and the implementation delivered large operating cost reductions, reported as saving over 60,000.
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Nicosam Health Care Uganda | Healthcare | 20 | $1M | Uganda | MonkeyPesa | MonkeyPesa CRM | CRM | 2025 | n/a |
In 2025 Nicosam Health Care Uganda implemented MonkeyPesa CRM to centralize sales pipeline management and lead orchestration for a compact sales organization. The MonkeyPesa CRM deployment emphasized CRM module capabilities including lead and contact management, pipeline visibility, sales activity tracking, and automated outreach orchestration, configured to support a small 20 person company operating across East Africa.
The implementation integrated Trembi Sales AI to identify hospital procurement decision makers and automate personalized outreach, with the vendor narrative implying CRM integration for end to end pipeline visibility between Trembi Sales AI and MonkeyPesa CRM. Operational coverage focused on sales and business development workflows targeting hospital procurement departments across East Africa, consolidating qualified leads into the CRM for follow up and pipeline progression, and governance changes standardized lead qualification and sales playbooks. Reported outcomes from the case study include increased qualified leads and reduced manual effort due to automation and streamlined pipeline visibility.
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Runway Networks Uganda | Communications | 25 | $1M | Uganda | MonkeyPesa | MonkeyPesa CRM | CRM | 2025 | n/a |
In 2025 Runway Networks Uganda deployed MonkeyPesa CRM to establish its first structured sales engine while launching a new camera and security product line in Kampala. The implementation used MonkeyPesa CRM within the CRM category to centralize lead capture, outreach tracking, and pipeline management for a newly recruited and trained sales team.
The deployment focused on Trembi Sales lead sourcing and outreach workflows feeding into MonkeyPesa CRM, enabling automated lead ingestion, activity logging, and stage-based pipeline tracking. Configuration emphasized sales pipeline stages, contact and account records, task automation for disciplined follow ups, and role-based user provisioning appropriate for a 25-person communications firm.
Operational coverage centered on Kampala sales and field operations, with the sales organization using Trembi Sales capabilities to source prospects and MonkeyPesa CRM to manage outreach and conversion activities. The architecture reflects a cloud-hosted CRM implementation integrated with lead sourcing and outreach tooling to support end to end sales motions and day to day sales activity management.
Rollout included recruitment and training of the sales team, onboarding workflows, and standardized processes for lead qualification and pipeline hygiene, with governance oriented around sales activity tracking and accountability. The engagement prioritized sales enablement and lead automation to support the product line launch rather than extensive back office integration.
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