List of Movate Insights Customers
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United States
Since 2010, our global team of researchers has been studying Movate Insights customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Movate Insights for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Movate Insights for Customer Experience include: SiriusXM, a United States based Media organisation with 5680 employees and revenues of $8.95 billion and many others.
Contact us if you need a completed and verified list of companies using Movate Insights, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Movate Insights customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
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SiriusXM | Media | 5680 | $9.0B | United States | Movate | Movate Insights | Customer Experience | 2024 | n/a |
In 2024 SiriusXM implemented Movate Insights, deploying a GenAI-powered agent-assist and analytics solution in the Customer Experience category. The engagement targeted improvements in sales conversion and contact center customer experience for the satellite radio and music streaming provider in the United States.
The implementation combined Movate Insights analytics and business intelligence capabilities with Movate's GenAI agent-assist functionality to provide real-time guidance to front-line sales and CRM teams. Functional modules included streaming analytics dashboards, agent prompt and recommendation engines, conversational assistance for live interactions, and reporting for supervisory and training workflows. Configuration emphasized real-time signals and contextualized insights to influence live sales conversations and after-call follow up.
Operational coverage centered on sales and contact center channels, extending to CRM-aligned agents and supervisors responsible for renewal and acquisition flows. Integrations were focused on feeding agent-assist and analytics from operational interaction data sources to surface actionable recommendations to agents and to populate performance dashboards for managers. The implementation architecture prioritized low-latency inference for GenAI prompts and dashboard refresh for near real-time decisioning.
Governance and ongoing support were structured around vendor operational maintenance and iterative model tuning, with Movate case materials and related job postings indicating continued support for the client. Reported outcomes from the engagement included an 11 percent increase in sales conversion, a 15 percent reduction in average handle time, and a 30 percent uplift in customer and agent satisfaction following the Movate Insights deployment.
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Buyer Intent: Companies Evaluating Movate Insights
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