List of Neosperience NeosVoc Customers
Milan, 20137,
Italy
Since 2010, our global team of researchers has been studying Neosperience NeosVoc customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Neosperience NeosVoc for Customer Experience, Customer Analytics from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Neosperience NeosVoc for Customer Experience, Customer Analytics include: Prenatal, a Italy based Retail organisation with 2000 employees and revenues of $360.0 million, Cassa Padana Italy, a Italy based Banking and Financial Services organisation with 422 employees and revenues of $100.0 million, Casa Bugatti Italy, a Italy based Manufacturing organisation with 31 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using Neosperience NeosVoc, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Neosperience NeosVoc customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Casa Bugatti Italy | Manufacturing | 31 | $8M | Italy | Neosperience | Neosperience NeosVoc | Customer Experience,Customer Analytics | 2022 | Rhei Italy |
In 2022, Casa Bugatti Italy implemented Neosperience NeosVoc in the Customer Experience,Customer Analytics category to centralize Voice of Customer intelligence. The program was executed with Rhei Italy and included a direct integration with HubSpot CRM. The initiative targeted marketing and sales workflows in Italy.
Neosperience NeosVoc was configured to run Voice of Customer models that enable psychographic profiling and to operate a lead generation pipeline that maps psychographic segments to contact records. Configuration work focused on model tuning, profile enrichment, and real time profiling that annotates HubSpot contact records. Profiled leads were routed into CRM workflows for campaign segmentation and activation.
The HubSpot CRM integration provided CRM driven campaign activation, allowing profile attributes generated by Neosperience NeosVoc to trigger targeted marketing sequences. Operational coverage remained within Casa Bugatti Italy's marketing and sales functions, with Rhei Italy steering the technical rollout and establishing data handoff and governance between Neosperience NeosVoc and HubSpot. The deployment produced a profiled customer base used for targeted, higher profitability campaigns and enabled real time profiling tied to CRM driven campaigns.
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Cassa Padana Italy | Banking and Financial Services | 422 | $100M | Italy | Neosperience | Neosperience NeosVoc | Customer Experience,Customer Analytics | 2023 | n/a |
In 2023, Cassa Padana Italy implemented Neosperience NeosVoc to operationalize voice of customer programs within its marketing and CRM organization. The deployment targeted Customer Experience,Customer Analytics workflows and was introduced to capture structured feedback across members and retail customers through interviews, focus groups and continuous survey instruments, including daily surveys to support NPS monitoring and high affinity customer identification.
Neosperience NeosVoc was configured to support discrete functional modules for qualitative research, quantitative continuous surveying and NPS tracking, with psychographic profiling later introduced to improve personalization and targeting. The implementation emphasized customer base enrichment and churn analysis use cases, moving beyond point in time studies to daily operationalized listening and segmentation.
Operational coverage remained focused on the marketing and CRM teams in Italy, collecting responses across members and customers to feed enrichment and churn workflows. No external system integrations are specified in the source, so the narrative centers on in-platform survey orchestration, profile enrichment, segmentation and NPS telemetry as core capabilities.
Governance followed a proof of value to production rollout pattern, expanding from an initial PoV into daily use under marketing and CRM ownership, with processes reoriented toward continuous listening, psychographic segmentation and targeted engagement. The project outcome included a continuous customer listening capability, enriched customer profiles and an operationalized churn analysis pipeline driven by Neosperience NeosVoc.
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Prenatal | Retail | 2000 | $360M | Italy | Neosperience | Neosperience NeosVoc | Customer Experience,Customer Analytics | 2021 | n/a |
In 2021, Prénatal Retail Group deployed Neosperience NeosVoc across its Italy retail and ecommerce touchpoints to capture Voice of Customer feedback and centralize listening across channels. Neosperience NeosVoc was implemented as the Customer Experience,Customer Analytics platform to support unified collection and analysis of customer signals from stores and online storefronts.
The implementation focused on feedback capture, continuous psychographic profiling, in store and online listening, and analytics to inform CRM driven personalization. The initial rollout targeted Toys Center and Bimbo Store storefronts and ecommerce sites, and the solution evolved into ongoing profiling and experience monitoring to feed segmentation and personalization workflows.
Operationally the program fed CRM systems to enable personalized communications and informed loyalty program improvements, while serving retail operations and ecommerce teams with experience monitoring dashboards. Governance centered on a centralized CX listening program that produced actionable customer segments for marketing, loyalty, store operations, and analytics, with staged rollout across branded storefronts in Italy.
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