List of Neptune AMI Networks Customers
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Since 2010, our global team of researchers has been studying Neptune AMI Networks customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Neptune AMI Networks for Utilities ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Neptune AMI Networks for Utilities ERP include: City of Frisco, TX, a United States based Government organisation with 1381 employees and revenues of $769.0 million, Dothan Utility Services, a United States based Utilities organisation with 180 employees and revenues of $20.0 million, Calypso Cove Aquatic Facility, a United States based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million, Western Municipal Water District, a United States based Government organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Neptune AMI Networks, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Neptune AMI Networks customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Calypso Cove Aquatic Facility | Leisure and Hospitality | 10 | $1M | United States | Neptune Technology Group | Neptune AMI Networks | Utilities ERP | 2023 | n/a | In 2023, Calypso Cove Aquatic Facility deployed Neptune AMI Networks as part of a Utilities ERP implementation using Neptune AMI Networks and Neptune 360 for meter network and data management. The deployment leveraged Neptune AMI Networks cellular endpoints and Neptune 360 software to address billing accuracy and revenue recovery needs for the City of Margate, Florida, with the field program beginning in July 2023 and approximately 17,000 meters installed during the initial rollout. The implementation focused on standard AMI operational capabilities, including meter endpoint management, automated meter reading and data aggregation, network operations monitoring and centralized meter data management through Neptune 360. Configuration work emphasized cellular endpoint provisioning, event and alarm handling, and data feed stabilization to support downstream billing and customer account reconciliation processes. Rollout governance was executed as a full transition beginning July 2023 across the municipal meter population, with operational scope covering utility billing, customer service and field operations. By January 2024 billed consumption and billing-cycle times had returned to pre-crisis levels, which improved customer service responsiveness and reduced overtime, and the program is documented as recovering lost revenue for the municipality. | |
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City of Frisco, TX | Government | 1381 | $769M | United States | Neptune Technology Group | Neptune AMI Networks | Utilities ERP | 2014 | n/a | In 2014 the City of Frisco, TX expanded its deployment of Neptune AMI Networks within its Utilities ERP environment, advancing a fixed-network metering program that had begun as an earlier pilot. The deployment migrated metering from Neptune mobile AMR to a fixed-network AMI architecture built on Neptune R900 endpoints and the Neptune 360 head end, explicitly capturing higher frequency interval reads to support operational use cases. Neptune AMI Networks was configured to collect 15-minute interval consumption data, enabling finer grained consumption visibility for conservation and operational efficiency. Functional capabilities implemented included fixed-network two way communication with R900 devices and centralized interval data management in Neptune 360, providing the data foundation for leak detection workflows and customer consumption analytics. Operational coverage progressed from pilot to broad citywide rollout, and the migration expanded starting around 2014, with the program ultimately covering approximately 67,000 meters. As of the first half of 2024 roughly 95 percent of the meter population was being collected on the fixed AMI, and the data feeds were used by utility operations and customer service teams to improve detection and response to issues. Rollout governance followed a phased pilot then scale pattern, coordinating meter field replacement and network commissioning alongside Neptune 360 commissioning. The implementation emphasizes interval data collection and networked metering as core components of the City of Frisco, TX Neptune AMI Networks Utilities ERP implementation, with direct operational impacts on leak detection and customer service as reported. | |
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Dothan Utility Services | Utilities | 180 | $20M | United States | Neptune Technology Group | Neptune AMI Networks | Utilities ERP | 2018 | n/a | In 2018, Dothan Utility Services implemented Neptune AMI Networks as part of its Utilities ERP environment. The deployment centralized advanced meter infrastructure functions under Neptune AMI Networks to support municipal utility metering operations. The implementation configured Neptune AMI Networks for AMI network management, meter data collection and meter data management, device provisioning and firmware management, and network orchestration for telemetry ingestion. Configuration included head end system functionality and operational modules that support automated meter reading and event processing. Neptune AMI Networks was integrated with the customer facing payments workflow via MyUsage on their website, using MyUsagePayments for online bill presentment and payment handling. Operational ownership spans operations, billing and customer service teams, with meter data feeding billing cycles and customer inquiry workflows. Rollout followed a phased operational launch across the municipal meter fleet, accompanied by updated meter data governance and role based access controls for technicians and customer service staff. The deployment focused on instrumenting AMI network operations within the Utilities ERP context and aligning operational procedures for meter management and customer billing. | |
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Government | 10 | $1M | United States | Neptune Technology Group | Neptune AMI Networks | Utilities ERP | 2018 | n/a |
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