List of Netiq eDirectory Customers
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Since 2010, our global team of researchers has been studying Netiq eDirectory customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Netiq eDirectory for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Netiq eDirectory for Identity and Access Management (IAM) include: Pôle emploi, a France based Government organisation with 59191 employees and revenues of $22.60 billion, Quantum, a United States based Professional Services organisation with 905 employees and revenues of $372.0 million, Boulder City of, a United States based Government organisation with 1600 employees and revenues of $330.0 million and many others.
Contact us if you need a completed and verified list of companies using Netiq eDirectory, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Netiq eDirectory customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Boulder City of | Government | 1600 | $330M | United States | OpenText | Netiq eDirectory | Identity and Access Management (IAM) | 2003 | n/a |
In 2003, the City of Boulder implemented Netiq eDirectory as its municipal directory service. The deployment retained Novell's eDirectory rather than proceeding with a full migration to Microsoft Windows Active Directory, with eDirectory functionality and administration capabilities cited as the primary reason to halt the planned migration.
Netiq eDirectory served as the core Identity and Access Management (IAM) directory, providing a centralized identity store, user and group management, authentication and access control, and administrative tooling to preserve existing schema and delegation models. Configuration emphasis was on maintaining established administration workflows and directory schemas to avoid disruption to municipal access management.
The decision was made at the IT infrastructure level within the US public sector, positioning Netiq eDirectory as the authoritative municipal directory for City of Boulder services and access control across municipal departments. The implementation supported the city IT environment and workforce of approximately 1600 employees while keeping directory administration centralized.
Governance focused on preserving existing directory administration capabilities rather than rearchitecting identity management around Windows Active Directory, effectively halting the planned migration. Netiq eDirectory remained the primary directory for municipal identity administration and operational directory services.
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Pôle emploi | Government | 59191 | $22.6B | France | OpenText | Netiq eDirectory | Identity and Access Management (IAM) | 2023 | n/a |
In 2023 Pôle emploi implemented Netiq eDirectory as part of an Identity and Access Management (IAM) initiative to introduce password self-service for roughly 50,000 corporate users in France. The deployment targeted IT password self-service and HR employee access support to reduce helpdesk volume and stabilize authentication workflows.
The implementation paired NetIQ Self Service Password Reset with Netiq eDirectory, configuring self-service password reset workflows, authentication challenge handling, and directory attribute management. Netiq eDirectory served as the central identity store for authentication and policy enforcement, with configuration focused on user self-service flows and delegated reset capabilities.
The technical architecture included eDirectory↔AD synchronization to keep accounts and credentials aligned across directory systems, supporting cross-directory account lookups and password synchronization where policy required. Operational coverage emphasized IT service desks and HR access processes, with directory synchronization enabling consistent identity state across Microsoft Active Directory and the Netiq eDirectory instance.
Project governance centered on an operational rollout for employee password support and measurement of helpdesk impact, with outcomes tracked within six months of rollout. Measured results included a 75% reduction in password-related helpdesk queries, reported as the primary effectiveness metric for the Identity and Access Management (IAM) deployment.
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Quantum | Professional Services | 905 | $372M | United States | OpenText | Netiq eDirectory | Identity and Access Management (IAM) | 2003 | n/a |
In 2003, Quantum selected Netiq eDirectory as its directory service, choosing Netiq eDirectory for Identity and Access Management (IAM) to manage enterprise identities and services in the United States. The platform decision favored eDirectory over Microsoft Active Directory, and the selection reflected eDirectory's maturity for large-scale directory needs and an infrastructure and IT directory services use case.
The Netiq eDirectory implementation centered on centralized directory services, providing a single authoritative identity store, authentication services, and directory replication mechanisms typical of large-scale directory architectures. Configuration work emphasized schema extensibility and replicated partitioning to support distributed identity distribution and operational resilience across enterprise services.
Operational scope targeted IT operations and identity administration within Quantum's United States environment, consolidating access control and provisioning workflows under the Identity and Access Management (IAM) domain. Governance moved toward centralized directory administration and platform-level controls to standardize provisioning, authentication, and service integration during rollout.
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Buyer Intent: Companies Evaluating Netiq eDirectory
- General Beverage Sales Co., a United States based Distribution organization with 1000 Employees
- Baywinds Community Association, a United States based Non Profit company with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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