List of Netsmart Bells AI Customers
Overland Park, 66211, KS,
United States
Since 2010, our global team of researchers has been studying Netsmart Bells AI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Netsmart Bells AI for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Netsmart Bells AI for Document Management include: MHMR of Tarrant County, a United States based Healthcare organisation with 2000 employees and revenues of $180.0 million, Access Services, a United States based Non Profit organisation with 746 employees and revenues of $49.0 million, St. Mary Catholic School System Of Paducah, a United States based Education organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Netsmart Bells AI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Access Services | Non Profit | 746 | $49M | United States | Netsmart Technologies | Netsmart Bells AI | Document Management | 2024 | n/a |
In 2024 Access Services implemented Netsmart Bells AI as an embedded documentation assistant within its electronic health record, addressing clinician documentation workflows under the Document Management category. The deployment leveraged Netsmart Bells AI integrated directly into the EHR user interface to support point-of-care note creation and signing across clinical staff in Pennsylvania.
The implementation focused on the Bells Documentation Assistant capability set, providing real-time documentation assistance and automated note generation consistent with Document Management functionality. Configuration centered on embedding the assistant into clinician sessions and streamlining session-to-signed-note workflows to reduce manual entry and accelerate documentation finalization.
Integration scope was explicitly the EHR embedding, enabling Netsmart Bells AI to operate within existing clinical workflows without named external system integrations. Operational coverage targeted clinician user sessions and clinical documentation functions, altering day-to-day charting workflows and clinician interaction patterns with the EHR.
Outcomes reported include cutting average session-to-signed-note time to about 2.48 hours and lowering average documentation-per-session time to roughly four minutes, with documented improvements in staff wellbeing following the rollout of Netsmart Bells AI. These results align directly with the Document Management use case of reducing documentation burden and improving clinician efficiency.
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MHMR of Tarrant County | Healthcare | 2000 | $180M | United States | Netsmart Technologies | Netsmart Bells AI | Document Management | 2023 | n/a |
In 2023, MHMR of Tarrant County implemented Netsmart Bells AI. The deployment used Netsmart Bells AI within the CareFabric/myAvatar rollout, and the implementation is categorized as Document Management.
Netsmart Bells AI was configured to automate clinical documentation and to support care coordination workflows across behavioral health services. Configuration emphasized automated note generation, structured documentation capture, and alignment of documentation with clinical workflows to increase timely completion and capture billable interactions.
The implementation was integrated with the organization's EHR through the CareFabric/myAvatar platform, enabling embedded documentation workflows and document exchange between clinical and administrative systems. Operational coverage targeted behavioral health programs across Texas, impacting clinical teams, care coordination staff, and billing operations.
The Bells implementation was delivered as part of the broader CareFabric/myAvatar platform rollout, instituting changes to note completion workflows and documentation governance to prioritize faster turnaround. The project produced measurable outcomes reported by the organization, including faster note completion and higher monthly revenue through increased capture of billable interactions.
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St. Mary Catholic School System Of Paducah | Education | 10 | $1M | United States | Netsmart Technologies | Netsmart Bells AI | Document Management | 2024 | n/a |
In 2024, St. Mary Catholic School System Of Paducah implemented Netsmart Bells AI, a Document Management application, to standardize and accelerate program and administrative documentation workflows. Netsmart Bells AI provides real-time dictation, multilingual documentation, and automated assessments, positioning Netsmart Bells AI as the Document Management layer for the school system’s client and program records.
In a comparable deployment at Catholic Charities of Baltimore, Netsmart Bells AI was integrated with the myEvolv EHR to enable real-time dictation and automated assessment capture supporting programs such as Building Hope, demonstrating the application’s ability to feed EHR records and strengthen reporting for funding opportunities. Implementation emphasis includes configuration of documentation templates, multilingual transcription workflows, and assessment automation, with governance centered on template control and assessment workflow rules, and the cited case reported faster documentation, improved data accuracy, better staff satisfaction, and strengthened grant and reporting capabilities.
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